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T

New Member

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1 Message

Tuesday, November 29th, 2022 12:27 AM

Installation of Direct Stream modem

I am a new occupant of this home and I am scheduled ro receive a modem on 11/30. I spent several confusing hours oh the phone setting up this service. I was asked a confusing question about jacks. The home has phone jack because it predates cell. One wall jack is labeled ATT and has a jack that says broadband. Is this at all connected to the installation of a modem? I am old and overwhelmed with this process. Thank!

detuch254

ACE - New Member

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3.2K Messages

2 months ago

You’ve reached the DIRECTV community forums, not AT&T Community Forums for help with your AT&T phone/internet/modem. Please consult here:

forums.att.com


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