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Sat, Jul 23, 2022 8:21 PM
My receiver keeps freezing after about an hour of streaming.
1 دقيقة مضت
ACE - Sage
2 m مضت
How do you get it going again after it's frozen?
If it's a DirecTV Stream box, it could be defective.
I have unplugged it multiple times along with a factory reset.
Sounds like it's defective then.
Hello @evanscannon, thank you for bringing this to our attention.
Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).
Angelica, DIRECTV Community Specialist
ACE - Expert
By "receiver" you mean a DirecTV branded streamer or some other streaming device?
Direct tv brand streamer.\
ACE - New Member
@evanscannon it’s really called the DIRECTV STREAM Osprey Box. But, just saying DIRECTV streamer box or something similar is fine. As stated earlier, your DIRECTV STREAM Osprey Box needs to be replaced.
Freezing can occur if there is a poor signal or the signal is weak enough for the device to get frozen.
Uh oh. @petergroft account up at 4 AM posting to multiple threads that haven't had comments in over 3 weeks.
...and in most cases the comments have nothing to do with the posts! Trolling again!
How can we improve?