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DIRECTV STREAM - TV that's Simple & Smart

Get all your entertainment in one spot with DIRECTV STREAM. The DIRECTV STREAM device is modern, small, and lightweight. It includes HDMI and digital audio outputs for connection to your TV and home audio system. You can use Ethernet or Wi-Fi® to connect it to the internet. Enjoy the followin

Question

 • Watching DIRECTV STREAM

2.1K

5

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Change DTV to my mom's name. She has AT&T

My DTV won't move with momsm cause each under different names, however at same address. How to put DVT in mom's name so we can pay via website? No need to change equipment. Just change name. Thank you, William [edited for privacy-please do not post personal or unique information such as but not limi

Question

 • DIRECTV Account

793

2

0

0

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Not authorized to access any iPad TV app

I used to be able to watch tv apps on my iPad using my Direct TV log in before the AT&T change over. I have called DirectTV support, obtained a new password and when I try to use that password on the TV apps such as ABC, NBC etc. it logs me in fine, but when I click to watch a show, I receive a 0033

Question

 • Watching DIRECTV

242

3

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DVR playlist either slow or not working

Our DVR playlist has become slow to the point of being inaccessible. If it's a case of being full and programs need to be deleted, I can't even get to that point. It's an HR44/500 receiver, I believe. I hope somebody has some advice. Thanks.

Question

 • DIRECTV Equipment

555

2

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this servive blows chunks

well its good to know all the charges when i cancel. my direct tv equipment cant be properly programmed i have been considering whether i should sue or flood facebook and twitter that the direct tv equipment is so poorly designed. my channel package is over 100 dollars but because of the poorly desi

Question

 • DIRECTV Account

230

6

0

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Using On Demand and Playback

I have had issues with On Demand and playback since my install. I cannot use either. I have had 5 technicians out, my box replaced 6 times, a dedicated line just for my modem, replaced my modem, upgraded and replaced my router and had new internet lines done by my provider. Still can't use it. Keeps

Question

 • Watching DIRECTV

1.4K

2

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Finding favorite programs list

I had a list of favorite programs I could access.  I can no longer locate it.  Any help would be appreciated.  Thanks

Question

 • Watching DIRECTV

239

1

0

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BILLING FOR EQUIPMENT NEVER RECEIVED!!

ALREADY SENT AN EMAIL. WAITING FOR RESPONSE. TO REINTERATE..... I AM NOT PAYING THE $104.96 THAT I WAS BILLED FOR BECAUSE I NEVER RECEIVED ANY EQUIPMENT!!! I WAS TOLD ON MAY 1, 2020 SOMEONE WOULD CONTACT ME WITHING 24-72 HOURS AND WAS TOLD THIS AGAIN ON MAY 8, 2020. CAN'T YOU PEOPLE TELL TIME O

Question

 • DIRECTV Account

173

2

0

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Sound loss

Since friday(update to hd receiver) we experience sound loss every 10 minutes or so for about a minute. Why is this happening? I' m not going to put up with this much longer, I'll move to a different provider.

Question

 • DIRECTV Equipment

533

1

0

0

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stopping my service

Why will it take a month to stop my? I called to cancel my service the first week in May of 2020. I was told that it would not be stopped until June 3. What is the holdup? That's not right. The next bill will be paid automatically from my account on May 24. We are billed a month in advance. S

Question

 • DIRECTV Account

118

2

0

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HDMI video and audio output

I'm trying to hook up my Genie mini and my blu-ray player to a TV that has 3 HDMI ports.  One of the ports is HDMI (DVI) and requires the analog audio cables hooked up also.  Does the HDMI output of the Genie mini transfer video and audio or only video?

Question

 • DIRECTV Equipment

262

1

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hr44-500 over balans

Hello Guys,I have a small issue. I have a HR44-500 that work perfectly when connected directly to Samsung 7100 series TV vis HDMI. I'm in the process of a new AV setup I would like to relocate the receiver so I tried using 2 different sets of balans and I get no picture on the TV. I brought my Onkyo

Question

 • DIRECTV Equipment

1.5K

11

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Seeing neighbors DVR and recordings? (MDU setup)

We just recently had DTV installed in our condo which is part of an MDU installation and have run into an odd situation.  In addition to having whole-home DVR, it appears we are able to see the DVR of one of our neighbors as well as ours and apparently they can see ours.  Our DVR (HR24-100) is locat

Question

 • DIRECTV Equipment

1.4K

5

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Why is my picture lagging/choppy on the main genie box/tv?

Yesterday, my picture on our main tv has become choppy (almost like it's skipping frames). The audio is fine, but the picture is driving me crazy. It's only happening on the main genie/tv in the house; our genie mini in the bedroom is not experiencing the same problem. Any thoughts?

Question

 • DIRECTV Equipment

3K

1

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Why does "chat with us" not work?

Contact page says chat with us but nothing to click on.

Question

 • DIRECTV Account

332

1

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DirecTV 4k Still Wired?

Is DirecTV still requiring a wired receiver be connected to the 4K TV for the service to work?

Question

 • DIRECTV Equipment

133

1

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Philadelphia Union MLS games being incorrectly blacked out

I am a Philadelphia sports fan who lives in Central Jersey (Somerset County).  Because Somerset County is in the NYC local television market, I get all NYC local channels and sports programming.  So in order to watch my teams, I've had to order the NFL Sunday Ticket and MLS Direct Kick packages, whi

Question

 • Watching DIRECTV

137

2

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Does unplugging a HR54 have the same effect as pushing the reset button?

We travel for extended periods in the winter.  We use the directv app on our tablets to watch our recorded programs and local stations.  Sometimes these apps are unable to connect with our HR54 DVR until a reset is done on the DVR unit.  This poses a real problem when we are thousands of miles from

Question

 • DIRECTV Equipment

729

4

0

0

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Canceled Service and no refund.

I just canceled my Directv account after the bill was automatically paid 4 days ago through July 20th. The representative that I spoke with said no refund was due to me and the account and service would be active until July 20th.  Ok Directv, you just go ahead and keep that money but let me pr

Question

 • DIRECTV Account

52

2

0

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Error 22 and wifi SSID prompt

I get error 22 when I try to connect to the internet. This used to work fine on my HR22 and HR34 receivers. It won't prompt me to connect to my wifi again so I can enter my SSID. My SSID is not hidden at this time. I disconnect the DECA on the HR22 and reconnect it and still no prompt. I tried enter

Question

 • DIRECTV Equipment

889

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