Since the last software update (March 2019) I am unable to stream my DVR recordings when not connected to my HOME network. Doesn't matter what WiFi I'm connected to (away from my home network), the playlist will NOT appear under Watch on Phone > Watch DVR > On DVR. Playlist will ONLY appear (when aw

I can't read the movies from the cover icon.  Need a list view that includes a brief description of the movie. More like U-Verse.

I do not appreciate being billed for a sports fee.  I don’t watch sports. So disappointed.  I am a long time customer and was told I would just have to pay it. Terrible customer service.  What happened?  Used to have much better customer service.

Keep getting double numbers like 2.2 4.4 an so on. Why.

I have a Directv Genie system that is 5 years old. I have a dvr & 2 genie boxes.my problem is I get a lot of pixilation, freezing but only on ONE channel. The channel is our NBC network. This occurs regardless of weather conditions.What would cause this to happen on only one channel?

I am a Philadelphia sports fan who lives in Central Jersey (Somerset County).  Because Somerset County is in the NYC local television market, I get all NYC local channels and sports programming.  So in order to watch my teams, I've had to order the NFL Sunday Ticket and MLS Direct Kick packages, whi

Since the update last week, there has been a bar across the bottom of the guide screen that says, "Press Select for On Demand Programs" and the next line has more buttons to push for other things.  It actually pops up most anytime other than watching tv.  Any suggestions on getting it off of there?

HDMI cable on receiver is attached to HDMI 1 on TV and will not work if cable is moved to HDMI 3 on tv how can the receiver be programmed to recognize HDMI 3?

Does anyone know how many programs can be added to the Program Manager on the Genie 2? My HR44-700 max's out 100. I know it has a larger hard drive and can record 7 shows at once, but is the still a 100 show manager limit? I'm asking, because I currently have the HR44 Genie, and 2 additional HD-

I always managed Uverse DVR recordings away from home. I’ve just discovered I can’t with Directv, and now I’m away from home and screwed.  This is bull pucky, selling us on a product with fewer features. Grrrr.  And the new menu guide format s*cks. Did you not dry run it first? Awful for those with

Can I record something that I forgot to set to record or record hours after it aired? Thanks in advance.

I have an HR54/200 receiver and am having issues when i turn to a channel that gives me the option to restart the current show from the beginning. It allows me to restart the show, however, once the show gets to the point where it was when i restarted it, it automatically jumps to live tv.

See above

Hello, I had 4k Directv service installed today. The initial phone rep did not setup the order correctly for two 4k TVs,. The technician only had the one 4k client on the truck and he instructed me to call back in and that I needed the Genie 2 and another 4k client. First of all, the phone rep state

Rooftop dish removal by Direct TV. Who's responsible, and is it safe to remove by resident? If by a professional, where is the bill sent to Direct TV? Who pays for roof damage or repair?

Changed local channels from Ohio to Tucson Arizona for the winter months 44646 to 85756

Why can't or won't direct tv provide the Pac 12 network? Direct tv points the finger at the Pac 12, and the Pac 12 points the finger at Direct tv. What's the real reason?

I can't get signed in to watch tv online, I have my ID and password already but it doesn't work for online tv. I was told I could watch already since I am signed up for tv and cable - before the installation - but the app won't accept my email and password. It says I can't even have a "@" in my ID.

I can't find any options for viewing what's in a folder. Example: I watched a recording of Blue Bloods. When I was finished, I wanted to delete it and go on to the next (I had 44 -2 season's worth). I hit delete, which is how the old menu worked, but it deleted all 44 %^^&^&%^#$$$%^ So I spent some

You used to be able to print your personal channel guide - no more. How can I print MY CHANNEL PACKAGE ONLY.  I don't want all the packages channels - just the one I have. I have tried to communicate through chat. They say they will have someone call me back because they are only in billing -