Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

Official

Accepted

Unanswered

Advanced Filters

Search Results (9.5K)

Relevance

Accepted Solution

Official Solution

Guide Show Descriptions

I would like to know who, not person but responsibility, for the descriptions of shows shown in the guide.  The reason I am asking is that I go to the guide and find either a good description, no description at all or "No information available", or a description that clearly does not fit the program

Question

 • Watching DIRECTV

1K

2

0

0

Accepted Solution

Official Solution

Pay per view download

I used to order pay per view through the website sight and received the movie without streaming through the Internet. I was told by a rep that it has to be streamed now. Is that true? My Internet connection is too slow and I don't have a land line.

Question

 • Watching DIRECTV

2.4K

3

0

0

Accepted Solution

Official Solution

Canceled Service and no refund.

I just canceled my Directv account after the bill was automatically paid 4 days ago through July 20th. The representative that I spoke with said no refund was due to me and the account and service would be active until July 20th.  Ok Directv, you just go ahead and keep that money but let me pr

Question

 • DIRECTV Account

53

2

0

Accepted Solution

Official Solution

AIM21 OTA channel identification issue

I have the AIM21 OTA receiver connected to my Genie DVR via USB and use it in my RV when I travel outside my local area to view Local channels for CBS, NBC, ABC, and Fox.There seems to be a bug in the setup software in the receiver.  My local market is central NC.  The problem is when I'm in Cincinn

Question

 • DIRECTV Equipment

1.2K

4

0

0

Accepted Solution

Official Solution

Pairing Remote

The other day after a new software installation that AT&T did,  my remote stopped working the volume only.  I tried several times to pair my remote,  new batteries,  up close etc.... With no result.  Can someone please help me?

Question

 • DIRECTV Equipment

200

1

0

0

Accepted Solution

Official Solution

Need help with my Directv account.

I signed up with AT and T at the beginning of November, about month before I moved to another city. I got Directtv, high speed internet and a home phone. On 11/24, I got the equipment delivered - 2 small boxes and one main box- and a dish temporarily set up on cinderblocks. They were not able to hoo

Question

 • DIRECTV Account

2.2K

5

0

0

Accepted Solution

Official Solution

Internal hard drive bad

Message on TV that hard drive failed. What needs to be done? Who do I contact to get the receiver box fixed?

Question

 • DIRECTV Equipment

143

1

0

0

Accepted Solution

Official Solution

hooking up a genie to a samsung television

What is the name of the cord used to hook up my genie model C41W-100 to a Samsung UN32J5205AFXZA television

Question

 • DIRECTV Equipment

226

1

0

0

Accepted Solution

Official Solution

Receiver problem

My C31-700 receiver keeps telling me it can't find a server. It will eventually broadcast but only for 10-20 second then goes back to looking for a server?

Question

 • DIRECTV Equipment

171

15

0

0

Accepted Solution

Official Solution

New Genie Receiver, 4 other receivers now need a PIN to sync

Installed a new Genie Receiver now my 4 other receivers ask for a 4-digit PIN to apply. What is the procedure on applying this PIN to these receivers?

Question

 • DIRECTV Equipment

590

1

0

0

Accepted Solution

Official Solution

Genie Go stopped working flashing amber light alternates with solid blue

Hello,Our Genie Go worked for about a week, and then it started alternating between a solid blue light and flashing amber light (it's the Genie Go 2 -- single light).    After resetting everything multiple times, the tech said to set up the router for port forwarding.   I found some instructions tha

Question

 • DIRECTV Equipment

4.6K

2

0

0

Accepted Solution

Official Solution

College viewing

I would like my son to be able to access our directv account while he is off at college.How can he do that?

Question

 • Watching DIRECTV

88

1

0

0

Accepted Solution

Official Solution

Closed

Why cant I downgrade my DIRECTV plan?

I am coming up on my 1 yr anniversary having Direct TV, and unfortunately I am finding my monthly payment a bit much for my current financial situation. I called customer to see if i could downgrade my current plan, being that I know I am in a 2 year contract and have to keep them so I do not get ca

Question

 • DIRECTV Account

872

4

0

0

Accepted Solution

Official Solution

Closed

How can I add 336 MTVC?

Want to add 336 MTVC

Question

 • DIRECTV Equipment

554

1

0

0

Accepted Solution

Official Solution

I haven't been able to cancel

It's nuts but I haven't been able to cancel my account. I had recently called to renegotiate my rates and was promised a discount, a month later, it turns out my discount wasn't applied. Called back and was told even though I was promised one, they wouldn't be doing a discount. So I canceled my acco

Question

 • DIRECTV Account

135

1

0

0

Accepted Solution

Official Solution

Unable to watch On Demand

I am unable to watch On Demand. Had a new receiver put in and ever since I am unable to access On Demand. Have HR 54/500. The channels are not greyed out. Get messed 1000 (DTV) is currently not available.

Question

 • Watching DIRECTV

202

2

0

0

Accepted Solution

Official Solution

TV requires coax input

My receiver, HR23-700, is being moved to another room. The TV in that room needs a coax input. The HR23-700 does not have a coax output. The TV's RCA input is being used.How do I make this work?

Question

 • DIRECTV Equipment

393

5

0

0

Accepted Solution

Official Solution

Demand

How do I know if on demand is free or charge ? I’m new to direct tv

Question

 • Watching DIRECTV

731

5

0

0

Accepted Solution

Official Solution

Shows won’t load I phone direct tv app

The commercials play, load partially afterwards and then it closes out and says the requests URL was not found on this server. Phone is up to date as well as app. For the past couple of weeks I tried to hook up to my tv using hdmi and it says something about the hdmi output is not supported yet play

Question

 • Watching DIRECTV

582

3

0

0

Accepted Solution

Official Solution

Closed

Is it possible to switch the equipment without getting a new access card?

Replacing H25-100 to HR44-700. Continue to get a code 752.  Is it possible to switch the equipment without getting a new access card?

Question

 • DIRECTV Equipment

307

2

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.