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Is the hr54 a genie?

I'm entitled to a free upgrade and I was told by a DTV customer service rep that I can upgrade my old HR22 to an HR54 even though I already have an HR34 Genie.  When I googled "HR54" while I was on the phone with DTV all indications seem to be that it's the newest Genie model.   It's long been under

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Why ANTM episode 3 is missing?

I am loving DirectTV! But trying to stream America’s Next Top Model and episode 3 of the current season is missing. The link plays “After the Show” so all spoiler no show. Please fix. Thank you!

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Demand

How do I know if on demand is free or charge ? I’m new to direct tv

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Klipsch R-4B soundbar not powering on with directv HR-44 receiver.

Hello I have a Klipsch R-4B soundbar and it has the auto on feature when it gets the audio signal. For the last few months this feature hasn’t been working. It works with my AppleTv and PS3 but not my genie box. I thought the problem was the soundbar but I’ve had that replaced twice. It seemed to st

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One tv not connecting keeps blinking connecting

See above

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Error with receiver

Diagnostic code 14-859.  Have already rebooted several times.

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240

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Remote problem

How can I change batteries in my remote? It is a RC72. The tv keeps showing low battery

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405

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Recording freezes 2+ hours into a movie on Genie 2 DVR C61W-400

Every time we record a movie that is 2+ hours long, during playback, at the 2-hour to 2-hour 4-minutes mark, the video freezes for a second and then jumps ahead anywhere from 1 to 2 minutes.  If you rewind and try to play again, it freezes again at the same mark, but the video stays frozen for then

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direct tv equipment return

The dish  for direct tv and the fiber box coming into the house are devices I cannot take down or disconnect to return?  Is that okay and there will be no charge?

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169

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I have a HD DVR Genie 44 and some of my recordings have a gray triangular symbol in front of the listing. Does anyone know what this means?

I have a HD DVR Genie 44 and some of my recordings have a gray triangular symbol in front of the listing.  Does anyone know what this means?

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Wrong stations in my app

My app has Florida stations on it. I can not record to my DVR from my phone the stations do not match my home stations.

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Recording from point stopped watching

When I record a program I'm watching from the point I decide to quit watching it the entire program records and I have to fast forward and look for the point I want to start watching again.  How do I record just from the point I've left the program?

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direct TV hd extra pack

What channel numbers are in the HD Extra Pack?

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Angels baseball

In the past I have been able to automatically record my favorite team the Angels.  This year, I can not.  When I go to upcoming games in my favorite team folder, it will say there are no upcoming games for two weeks when I know differently.  I have to manually search each game and push record.  I ha

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112

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Recordings gone after this latest update July 7 2019

All my recordings were gone today. The DVR was updating when I turned it on and when it came back they are gone. I have reset the DVR and nothing Please help

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Issues since connecting to a Sony X720E - 4K Ultra

FrequencyIssueTemporary FixResearched FixOutcomeNeed85%When turning the TV on, get blue screen and get the message, "no signal. Check the external input or select another input using the input button"Unplug DVR, plug back in, DVR would resetSleep setting.  Turned off the sleep setting so DVR would s

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Aux. speakers from receiver

I have an HD24-100 receiver, updated 6/13. I would like directions to attach small computer speakers.

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165

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Why did 3 TNT series programs drop from my list of schedule recordings?

On 7/30/14 I discovered the first of three TNT network series programs no longer on my series manager list: Rizzolli & Isles.  This was after (if it matters) a three day loss of satellite connection due to the dish being moved while new roof was installed.  A DirecTV tech re-installed the dish (7/27

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Early Termination Fee - Upgraded Equipment

Need clarification on early termination fee on upgraded equipment.  I’m a long time DirecTV customer, and I understand that upgraded equipment automatically triggers a 24 month contract.  I spoke with a DirecTV retention specialist last summer and they mentioned that, because I was a long time loyal

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730

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Why am I seeing double numbers on my channels?

Keep getting double numbers like 2.2 4.4 an so on. Why.

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