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iPhone directv app remote

I am trying to use the app as a remote because I lost my remote and can’t change the channel. However instead of a remote being in the top right corner it’s just a tv with live in it. How do I get the remote?

Question

 • Watching DIRECTV

1.2K

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USB port on Genie

What is the purpose of the USB port on the Genie device?

Question

 • DIRECTV Equipment

101

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NO SERVICE

Please tell me how to get my Direct TV service back.  When I turn on my TV the screen says I have no service. It says no servers were detected. Check your network connection.  Please HELP!!

Question

 • Watching DIRECTV

964

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A question about HDMI splitter

What type of HDMI splitter can I get for my TV to add another tv?

Question

 • DIRECTV Equipment

283

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Closed

Is there some service interruption grace allowed to valued customers?

Had service interupted today 5-25-20. I know I am behind in payment, but as a life long subscriber (over 15 years) I was hoping there is some grace allowed to valued customers, especially those suffering from the fallout of the covid-19 pandemic. Could really use some customer appreciation right abo

Question

 • DIRECTV Account

94

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DirecTV Genie HR54 Remote - TV Functions

We had DirectTV installed yesterday with a Genie HR54 and given RC73 remotes. The remotes work our volume and power. Our Uverse remotes we able to control functions on our Sony TV i.e. the sleep timer, inputs, etc.  Is the RC73 capable of controlling our Sony Bravia or is there a universal remote ou

Question

 • DIRECTV Equipment

1.4K

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DLP TV setup on a Genie mini

My 2007 Samsung DLP TV has been working with a HD DVR receiver HR44-700 for about 6 months no problem. Replaced the DLP TV set with a new LCD TV, no problem with install. Exchanged an existing LCD TV served by a Genie mini C41-700 with the DLP TV. Hooked up the HDMI and received error message " Not

Question

 • DIRECTV Equipment

738

7

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Directv On Demand - There was a problem connecting to the internet. Please test your connection

My app will not connect to my dvr putside of house and when i am in house it connects but will not plsy anything from the playlist keeps saying problem connecting to dvr...help me please

Question

 • Watching DIRECTV

527

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How much is it to add the Showtime / Cinema / HBO Channels?

How much is it to add Showtime Cinema HBO

Question

 • DIRECTV Account

962

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new redesigned menu

I am usually a very patient person and adapt to change rather easily,  However, this new channel guide is difficult, cumbersome and confusing.  The menu options are confusing and the recording lists is awful.  Why did you change a good thing?  The previous guide was easy to read and maneuver.  I can

Question

 • Watching DIRECTV

93

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all my wireless minis are working, but I keep getting the error message that they are not connected

The connection to your wireless bridge WVB cannot be found.  Please check that the WVB is connected & powered on.How do i get rid of this message when all the genies are workinf?

Question

 • DIRECTV Equipment

119

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Why ANTM episode 3 is missing?

I am loving DirectTV! But trying to stream America’s Next Top Model and episode 3 of the current season is missing. The link plays “After the Show” so all spoiler no show. Please fix. Thank you!

Question

 • DIRECTV Account

94

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Guide screen and annoying << banner in the middle

in the Guide menu, I have

Question

 • Watching DIRECTV

1K

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Recording issues

All programs I record record to History under the Manage Recordings icon instead of the Playlist.Why is this ?Is there a setting I'm missing somewhere ?

Question

 • DIRECTV Equipment

1.7K

3

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Each time I select a TV show to view on my laptop it asks me to install the viewer

Using Microsoft Edge with Flash Player enable, I'm still asked to download the DirectTV viewer (from CISCO) every time I select a program to watch. Even then it doesn't allow me to watch it even though the program is available for laptop viewing.

Question

 • Watching DIRECTV

154

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On demand does not work!!!!

I’ve spoke with tech support a few times. They are supposedly getting this issue pushed through to the engineers or whatever but I’m seriously regretting switching from Hulu and Netflix to this service and I just started my 2-year agreement. The on demand service does not work. They’ve troubleshoote

Question

 • Watching DIRECTV

213

7

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Combined billing doesn't ever work. Been trying for 1 year to get directtv bill combined with AT&T

I have been a DirectTV customer for 20+ years.  I have also had AT&T internet and home phone service for over 12 years.  In November 2016, I bought a cell phone from AT&T and at that time asked for all the services to be combined into a single account for billing.  After a year, I still get a Direct

Question

 • DIRECTV Account

140

3

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Changing TV Plan

I am looking to reduce the amount of money I am paying for TV and Internet services. I wanted to change to a less expensive DTV plan, but the DTV Rep I spoke with informed that I would incur another 2 year DTV commitment if I changed plans. Is this true? If it is, I will be discontinuing my service

Question

 • DIRECTV Account

578

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BigTen Network

I will be in FL for 4 mths, how can I watch the BigTen Network with my DirecTV account?  I only have Comcast there and they stopped carrying the BigTen Network if you are not a BigTen state. thechops

Question

 • Watching DIRECTV

169

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CW channel

Why can't I access channel 14 CW with the ultimate package?  Where did the Channel CW go?  I get error message 721. Thanks,Susan Doerr

Question

 • Watching DIRECTV

251

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