I just canceled my Directv account after the bill was automatically paid 4 days ago through July 20th. The representative that I spoke with said no refund was due to me and the account and service would be active until July 20th.  Ok Directv, you just go ahead and keep that money but let me pr

Not a customer, but trying to help out a friend who just came home from a lengthy hospital stay. Her system was installed in 2015 - one DVR with two of the “smaller” boxes, still has all the same equipment. She asked me what it would entail to add a fourth box in the kitchen - is there any sort o

I have a Furrion TV, model #: FEFS46T9A I can't find a way to make the RC73 DirectTV remote work the TV. I've one some research on the internet and found some people have had success setting the TV brand to Phillips. I have even obtained a 5 digit code for a TV they say will work. How do you enter a

I have hr44/500 receiver and 4k HD tv all connected to internet but getting "Not compatabile" message. What's wrong?

I recently upgraded to the 4K compliant HR54-500 DVR/Server with the C61K-700 client. Can an external hard drive be used with the HR54-500 to increase data storage?Can either the USB or eSata port on the HR-54 be used?Is the USB port 3.0?

I have an HS17-500 Genie system with a C61K-700 receiver. Will this receiver work as a stand alone for tailgating?

I am a DTV customer from Wilmington, NC who has evacuated to Baltimore, MD. I can watch DTV on my iPad and other mobile devices. However, I had hoped to watch my Wilmington programming, not Baltimore programming.  Access to Wilmington TV stations provides updates on closed highways and streets that

I have just had my Directv receiver replaced with an HR 24 500 - one step up from my previous one I have been told.  Unfortunately, my Directv remotes, which continue to control my tv, will not work with the new receiver, which is also a Directv. . The codes I've tried are 00001 and 00002. I'm stymi

After several years of this I"m finally frustrated enough to actually say something.   I don't care what time it is, how many times I "reboot", I have a NEW wireless router and my TV connections have repeatedly been checked,   I had technicians here three days just a few months ago almost totally re

How do I stop the crawling notification at the top of the screen that keeps coming on?

I used to be able view all of of my prescription channels on my phone while away from my home network.  My DVR access also worked but now when I'm at work, my live streaming access just says I'm connected to unknown.  When I first downloaded the app, I had to input my IP address in order to connect

what type of universal remotes will work with my hr44 genie? i want to be able to program the universal remote to control my soundbar.  pyle psbv600bt.

I cant access the form to get a waiver on a late fee you charged me on March 12th. the Website says it can't find it.

The List and Menu buttons are not responding(programmed) to tv. Help??

Is the HR24-100 always sending output through the optical cable even when it's turned off?I have an HR24-100 and a Bose CineMate sound system. The signal from the DVR to the Bose is the optical out from the DVR to a Bose interface module. The interface module allows the connection of another device

can not locate movies viewed in the past

The channel list for XTRA shows NBC on CH 07, ABC on CH 13, etc. My TV, using kvh tracvision g4, shows 7-1, 7-2, 7-3, etc., & says Channel Not Available.

How do I go about hiding the advertisements and other junk guide listing when they do not have channels?  For example: between channels 288 and 289 there are 5 “on sale” movies and junk I don’t want to see. I already have a custom channel listing, but like I said, these do not have channel numbers a

I was told by customer service that I can save my recorded shows and download them into my new Genie.

How can I change batteries in my remote? It is a RC72. The tv keeps showing low battery