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Since last update (March 2019) unable to stream DVR Recordings outside home network

Since the last software update (March 2019) I am unable to stream my DVR recordings when not connected to my HOME network. Doesn't matter what WiFi I'm connected to (away from my home network), the playlist will NOT appear under Watch on Phone > Watch DVR > On DVR. Playlist will ONLY appear (when aw

Question

 • Watching DIRECTV

570

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MHZ Removal, is it permanent?

I loved MHZ tv. It was on Channel 2183.  It has been removed and Direct TV has no answer for why or what might be offered in its stead. Would love to know if this is a permanent removal or if the channel will be changed in the future. It seems every time I turn around another channel has bee

Question

 • Watching DIRECTV

497

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No cinemax

It is November 23rd and we still are blocked from watching Cinemax on the free preview weekend. Are there certain channels? If so can you tell me what they are. Thank you

Question

 • Watching DIRECTV

131

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USB Port Power

Can the USB port on the back of the H25-500 be used to power a small cooling fan?  For example an 80mm or 120mm computer case fan.

Question

 • DIRECTV Equipment

416

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Do loop, getting an update

When I try to use my direct tv so on my iPad, I am directed to get an update in the ap store. The ap store feels I have received all of the updates. Do I really have to uninstall and reinstall to make this work.

Question

 • Watching DIRECTV

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Mobile app says already streaming to another device which is false!! Cannot fix please help!!

I’m the only one on my account with this app and everything I try and watch a Recording on my DVR it says already streaming to another mobile device! I’ve erased the app and reloaded it and it won’t work! Please Help!! Thanks, Chris M

Question

 • DIRECTV Equipment

517

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Closed

What do I have to do to cancel my contract?

What do I have to do to cancel my contract?

Question

 • DIRECTV Account

1.2K

5

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Persistant 771 error code for 3 weeks.

Only get a few channels functioning normally. No obvious pattern. For example can't get CNN-HD, ESPN, some local stations. Can pick up CNN International, occassionlly FOX and MSNBC Have tried all the usual fixes and reprogrammed set but to no avail. Find tech help on the phone impossible to get to.

Question

 • Watching DIRECTV

60

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Do I have to watch all my recorded shows before I swap out my DVR for the genie

I just received my genie and 2 minis do the recorded shows some how transfer over or do I need to watch those before I switch them out.

Question

 • DIRECTV Equipment

274

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netflix

I have netflix on my computer and now have a smart tv. Where do i get the code to sign in on tv?

Question

 • TV shows

151

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How do I refresh my receiver?

How do I refresh my receiver?

Question

 • Watching DIRECTV

185

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Local channels are gone

Help! We had a bad storm the other night and since then my local channels are gone. They don't show up on the guide at all. I have unplugged everything, pressed the reset button on the genie and even logged in online and sent a reset to my receiver. Nothing's working... Any idea how to fix this?

Question

 • DIRECTV Equipment

1.5K

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Lost remote control to receiver

Lost remote control functions to receiver

Question

 • DIRECTV Equipment

4.2K

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Why is Bloomberg channel so distorted?

I have a D12-100 receiver and an analog TV. For the past several months, the Bloomberg channel has been highly distorted. The nature of the distortion changes back and forth every couple of months. Sometimes, the picture is squeezed vertically and expanded horizontally, clipping off parts of the ima

Question

 • DIRECTV Equipment

391

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1080p Left Display error on Panasonic

Hello - I am have the same problem as this Direct TV user:  I also have a Panasonic TH50PZ77U that does not display any OnDemand content properly.  When I try to purchase a movie, it only display in the top left-hand side of the screen, and the bottom display is cut off.  Original phone calls with D

Question

 • DIRECTV Equipment

395

3

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Was told that unless we pay $199 our Direct TV would be disconnected!

Guy just called. Said he was with Direct TV and if we didn't give pay $199 our Direct TV would be disconnected. He also said that our bill would be $40 less for the year of the year. He said he could use a card they already have on file. He gave my husband a number 347-593-8761 for technical support

Question

 • DIRECTV Account

161

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Suspension of Basic Directv boxes during Winter Season

I have 2 basic Direct TV Receivers, one in my motorhome and one in my camper that I would like to suspend for the winter season. Is this possible without suspending my main TV HDR/DVR box & service I have in my home?

Question

 • DIRECTV Equipment

618

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Is my receiver capable of receiving 4K or do I need another piece of hardware?

I recently purchase a Sony XBR65X850F model UHD 4K TV. I presently have the HR5400-200 model receiver connected to the new TV. Is this receiver capable of receiving 4K inputs or is another model or piece of hardware required to receive 4K quality picture on my TV?

Question

 • DIRECTV Equipment

2.1K

3

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Why can't I combine my billing?

When I signed up 3 mo ago. I was told I was signing up for combined (internet and directv) billing. I have called 3 times. This last time, the rep said it’s not possible. Now what?

Question

 • DIRECTV Account

450

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I get this error over and over again. Even when my receiver is TURNED OFF....

I get this error over and over again. Even when my receiver is TURNED OFF....        

Question

 • Watching DIRECTV

130

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