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Cannot connect outside home network

Once again update with 0 steps forward and 4 steps back.I wish I could go back 2 updates it was much better than last 2.Thankfully they don't allow curse word cause I'm getting to that point.I have faithfully stuck with this app for over 2 years good and bad an about to go to dish.Now I can't connec

Question

 • Watching DIRECTV

402

1

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Return boxes

I have yet received any return boxes for this equipment. How many times do I need to call for them.

Question

 • DIRECTV Equipment

87

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Link to the Online TV Guide/Listings

Does anyone have a link to the Online TV Guide/Listings? The one I have bookmarked isn't working anymore.

Question

 • Watching DIRECTV

831

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Official Solution

We need DirecTV to come pick up their dish.

I bought a house that has a Direct TV dish. We installed a DishTV dish. We need DirecTV to come pick up their dish.

Question

 • DIRECTV Equipment

81

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Upgrade for local channels

Got letter in mail that need to upgrade by 2/8/20 to keep local channels...Anyone else get one too..

Question

 • DIRECTV Account

726

7

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Screen also freezing

Same issue as listed-there is no solution listed.  This is silly.  How is it that so many are having same issue and nobody knows answer.  It cannot be equipment related because these other 290 people don’t live in my building (I don’t think they do anyway). Please advise

Question

 • Watching DIRECTV

287

7

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samsung hu7250 tv remote code??

Anyone have a code for Samsung tv hu7250 4k curved?  I've gone through the Samsung list and no luck.  Thanks

Question

 • DIRECTV Equipment

3.8K

14

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is there a wifi usb stick for the hd dvr so you can pick up your wifi modem for ondemand?

is there a wifi usb stick for the hd dvr so you can pick up your wifi modem to get access to ondemand oppose to using ethernet or buying a genie box?

Question

 • DIRECTV Equipment

391

1

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Genie 2 media share

Has anyone had success setting up Media Share on the newest Genie 2 model? I cannot find any options for this. I have a network drive connected to my router. I just switched from Dish and they had an option for "Home Media" but I don't see anything like it on this menu.  Thanks!

Question

 • DIRECTV Equipment

206

2

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how to get all nbc and fox sports networks?

im trying to get all of them, but i dont know how. im thinking of switching, but i want to watch all sports. is there a way how?

Question

 • Watching DIRECTV

76

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Is there a way to transfer recordings from the old dvr to the new one?

We are going to get new equipment, but we are concerned about losing recorded programs saved on our dvr. Is there a way to transfer the recordings from the old dvr to the new unit?

Question

 • DIRECTV Equipment

66

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0

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Customer service hung up on me

I have called 800-531-5000 two times this morning to discuss having a $45 discount that ran out reapplied on my bill. The first rep said he would send my request to management and if I haven't heard back within 3 weeks to call back.  I said I wanted to address this issue today so he gave me a

Question

 • DIRECTV Account

4.2K

9

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What can I do to make my billing cheaper?

Make bill cheaper

Question

 • DIRECTV Account

966

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Getting the TV on the correct channel

Somehow I changed the channel on my TV's remote and I don't know what it needs to be set on in order for the DiresTV remote to work.  I've tried 02, 03, 04...all no joy, any suggestions?

Question

 • DIRECTV Equipment

564

4

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Transfer of responsibility for just DirecTV service.

I've had no luck trying to remove my name from the DirecTV service and transfer it to my daughter who still lives in the home.(I moved out of state). I was an original DirecTV customer and then the billing got changed to AT&T and I've tried going to the Transfer Responsibility section to which it sa

Question

 • DIRECTV Account

243

3

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Media Share

Why doesn't DirecTV take the Media Share option off of the Menu if they are never going to get it working again? It only serves to aggravate and frustrate customers.

Question

 • DIRECTV Equipment

187

5

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Can I enlarge the text size for the programming guide?

Can I enlarge the text size for the programming guide and the programming banner at the top of my screen?

Question

 • Watching DIRECTV

219

3

0

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Closed

If I buy and install the slimline-3 dish now, will it work with the DSR704s?

I have a pair of DRS704 DVRs (1980s vintage) that I have upgraded over the years so they now have 1 TB SSDs for recording. I own the DSR704s. They are currently connected to a 3 LNB oval dish (4 wires... two going to each of the 2 receivers built into each DVR.  I have been told that sometime

Question

 • DIRECTV Equipment

1.3K

1

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4K receiver and AM21 antenna

Is there a way of using the 4k receiver with the AM21 Directv used to sell?

Question

 • DIRECTV Equipment

1K

15

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Getting new equipment, was told I can save my recordings

I was told by customer service that I can save my recorded shows and download them into my new Genie.

Question

 • DIRECTV Equipment

252

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