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How to block purchases

My 4 year old son somehow managed to purchase some minion episodes for $10 or so. How do i go about blocking any purchases?

Question

 • DIRECTV Account

42

3

0

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using roku voice

Since I've given up on the DTV streaming box, I got the highest rated roku. Can I use the voice to go directly to a DTV channel.  For example, I'm watching HBO on 501. Would I be able to say go to channel 5 (NBC) and it would do it, or not. As far as the DTV streaming box is concerned, thre

Question

 • Watching DIRECTV STREAM

34

1

0

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cable box/dvr

can I plug a Firestick into my DirecTv/dvr?

Question

 • DIRECTV Equipment

21

1

0

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Update that comes on when I turn on the tv

When I turn on the tv is asks me to install an update but I can’t get to the install button with my remote. I have looked in the settings and don’t find anything about an update. Anyone having this problem or have any advice? thank you in advance.

Question

 • Watching DIRECTV

32

3

0

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storms/rain

When is Directv going to fix the rain situation as far as the picture goes out when it rains?

Question

 • Watching DIRECTV

51

4

0

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Streaming Device Limits

Hello! Just looking for some clarification on the 3 outside of the home devices streaming limit. 1.) If I login to a network’s personal app using a device outside of my home (for example the Game Show Network’s app…not the DirectTV Stream app), does this count as one of my devices? And 2.) Does

Question

 • Watching DIRECTV STREAM

5K

6

0

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Contacting DirecTV by phone

Does DirecTV have a phone number to contact them? I've been waiting for chat contact response for over 30 minutes. This is ridiculous.

Question

 • DIRECTV STREAM Account

1.3K

4

0

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how can i take control of account, primary on account has passed away.

need to be able to get a code 612 resolved and be able to pay the bill.

Question

 • DIRECTV Equipment

32

2

0

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Recordings and GB usage

I have limited GB usage from my cable company. If I record a show on Directv streaming but do not watch it, will that impact my GB usage.  Or is it just in the cloud and will not impact my GB limit until I watch it.

Question

 • Watching DIRECTV STREAM

98

1

0

Accepted Solution

Currently have an HR24-100 DVR and would like to upgrade to current technology.

Been a Directv customer since 2008 with essentially the same original equipment and I would like to upgrade please.  

Question

 • DIRECTV Equipment

921

77

0

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Unreliable Wi-Fi Connectivity - Constant Program Interruptions

How do I cure the constant program interruptions on my Wi-Fi connected TVs? Having to regularly press the restart button to get the signal back is irritating.

Question

 • Watching DIRECTV STREAM

3.5K

11

0

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On DTV Stream, does Showtime come in HDTV and what channels please?

I am thinking of changing to DTV Streaming and am trying to know specifically if Showtime is streamed in some type of HDTV? IT can be 1080i or 720p but some type of HDTV. In addition to Showtime, what specific premium movie type channels are in HDTV?

Question

 • Watching DIRECTV STREAM

137

5

0

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Official Solution

Closed

How to update an email address on account?

My email account on file with directv is no longer active. How do I register my new account?

Question

 • DIRECTV Account

466

2

Accepted Solution

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Can't keep my DirecTV to hold the wifi connection

My WIFI disconnects in just minutes after I have successfully set up the WIFI on my TV.

Question

 • Community lounge

26

4

0

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not my account form

where can I find the not my account form to fill out

Question

 • DIRECTV Account

89

2

0

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Can't Access DirecTV Account

the website https://signin.att.com/ will not accept my password, does not recognize my my e-mail address so I cannot reset my password, does note recognize my billing zip code and last name so I cannot reset my user name and when I try to sign up like I am brand new and try to link my account it say

Question

 • Community lounge

42

2

0

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My Library

"My Library" is not showing. After signing up for Directv and adding the channel via my Roku device, noticed it does not show.  When open Directv have listings on left side starting with All then Recent etc but do not have My Library (It does show on my Android phone app however). I'm able to

Question

 • Watching DIRECTV STREAM

73

3

0

Accepted Solution

Please stop showing Pickleball on the Tennis channel

I've subscribed to watch tennis on the tennis channel 217 and not Pickleball. Please stop showing the Pickleball games on that channel and show tennis only.  The play time for Pickleball has been growing lately and that's not what I subscribed and have been paying for.   DirecTV - Yo

Question

 • Watching DIRECTV

37

2

0

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Nfl Sunday packsge

Does premier package include nfl Sunday?

Question

 • Watching DIRECTV

565

2

0

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Rapidly flashing green light on Genie RC73 remote - Can't reprogram!

My son dropped our new Genie remote, the battery cover popped off, batteries fell out.  I replaced batteries (correctly) and the LED light goes into rapid flashing.  I've tried all of the reset solutions I've found under "troubleshooting" -- including doing a reset on the cable box -- but no luck.  

Question

 • DIRECTV Equipment

53.6K

16

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