Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

Official

Accepted

Unanswered

Advanced Filters

Search Results (6.9K)

Relevance

Accepted Solution

Official Solution

How can I obtain Channels 390/39 even though I live in Arkansas and have only east coast channels?

I want to know how I can obtain west coast channels 390 and 391 since I live in what is considered east coast?

Question

1.3K

2

0

0

Accepted Solution

Official Solution

Paid previews programs

I have a question about the up coming boxing match coming up in September, first I don’t yet see it advertised and how can I buy it also if I buy it does it show on all my TVs in the house or just the main one ? Thanks

Question

648

1

0

0

Accepted Solution

Official Solution

Closed

Is there some service interruption grace allowed to valued customers?

Had service interupted today 5-25-20. I know I am behind in payment, but as a life long subscriber (over 15 years) I was hoping there is some grace allowed to valued customers, especially those suffering from the fallout of the covid-19 pandemic. Could really use some customer appreciation right abo

Question

103

2

0

Accepted Solution

Official Solution

local channels

If I connect to Direct TV stream using Firesticks, can I watch the local channels at my home location and different local channels at a second location?

Question

166

17

0

Accepted Solution

Official Solution

HDMI video and audio output

I'm trying to hook up my Genie mini and my blu-ray player to a TV that has 3 HDMI ports.  One of the ports is HDMI (DVI) and requires the analog audio cables hooked up also.  Does the HDMI output of the Genie mini transfer video and audio or only video?

Question

268

1

0

0

Accepted Solution

Official Solution

I cant program my nakamichi NK12 ound bar with genie rc73 remote i tried all the ques and the volum

I cant program my genie rc73 remote with my nakamichi NK12 soundbar  i tried all the ques tried the power tried the volume nothing works any idea's would be awesome

Question

206

1

0

0

Accepted Solution

Official Solution

compatibility with LNB's & dvrs

I have a Genie 1 with no mini's and a HR24 , how do I wire them in two separate rooms ? I have a new, one line model,  LNB and one coax goes to a splitter , then to genie . I tried running 2 coax wires out of splitter to hr24 with the b-band converters & no luck . do I need to change satellite set u

Question

324

7

0

0

Accepted Solution

Official Solution

Reward card never came in the mail but was registered already

I claimed my reward and it was supposed to come in August. I never got it and I called at&t and they said it had been activated and only had a balance of $1.04 on it. I never recieved it so obviously someone else got it and spent it. What can I do to get my $100 that I was promised?

Question

161

3

0

0

Accepted Solution

Official Solution

Why can't I combine my billing?

When I signed up 3 mo ago. I was told I was signing up for combined (internet and directv) billing. I have called 3 times. This last time, the rep said it’s not possible. Now what?

Question

460

8

0

0

Accepted Solution

Official Solution

Local Channel Conn

Does the local channel connector only work on one TV connected to the Direct TV Genié system?Connected to one TV, will local channels automatically be connected to other TVs in the house?

Question

114

1

0

0

Accepted Solution

Official Solution

I never received my Rewards Visa Card as was promised

Please let me know how I can find information on how to receive my Rewards Visa card I was promised.  I have been using services from last 3 month but I haven't received anything.

Question

11.3K

20

Accepted Solution

Official Solution

Morning shows do not get recorded for the entire length

This has happened to me for about a month. I watch Mornings with Maria which is a Fox business show. It records about the first hour then stops, the show continues for 2 more hours. The same thing happens on Fox News Saturday and the show Fox News Sunday. I have done some looking and I notice that s

Question

43

5

0

Accepted Solution

Official Solution

Closed

Local Channel Connectors

Where do I get a local channel connector.  My Directv get some local but not all I'm trying to connect with them all.

Question

16.7K

39

0

Accepted Solution

Official Solution

DVR Recorded programs

The programs set to record on the dvr do not appear on the playlist. Numerous complaints on the internet about this issue. One recommendation was to press "00" when viewing the playlist. The missing programs appear briefly but then disappear again

Question

108

2

0

0

Accepted Solution

Official Solution

RC1 account controlled by ATT and I can't do anything with directv account

I can't edit channels or anything online.  I want to drop a channel that is ala carte but can't. Help.

Question

2.2K

5

0

0

Accepted Solution

Official Solution

POSSIBLE MISTAKE

How do I set my tv to stream direct tv WITHOUT THE BOX

Question

174

7

0

Accepted Solution

Official Solution

I have Direct TV at my summer home... how can I pause the service when not at the house?

would like to pause service when not using it.

Question

66

3

0

Accepted Solution

Official Solution

Closed

Why does my remote skip several channels?

when 'flipping' down the index of channels, more often as not, i will hit a channel and the index will jump down(or scroll down) on it's own several channels, maybe 8-10; the button does not seem to be sticking; also, when checking battery quality in Genie remote, i get a very quick green flashing l

Question

1K

1

0

0

Accepted Solution

Official Solution

DVR reciever

I have hr44-200 dvr.  if i upgrade dvr will i lose what i have stored on old dvr?and if so, how can it be saved?                                                          THX

Question

84

4

0

0

Accepted Solution

Official Solution

Closed

How can I keep my paper bill?

I want a paper bill

Question

1.5K

8

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?

New to the Community? Visit the Community How-To and Guidelines to get started.