I am trying to go to the guide and the controller is frozen on one channel.

Just had a new genie install in August. Now my programs are constantly glitching. Sometimes it freezes but mostly just glitches. It’s very annoying. How can I fix this!

Do you have an option to place a temporary hold on direct tv service?  I will be away for 30 days.  How do I do this?

One of my remote is not working. Change batteries does not help.

I always managed Uverse DVR recordings away from home. I’ve just discovered I can’t with Directv, and now I’m away from home and screwed.  This is bull pucky, selling us on a product with fewer features. Grrrr.  And the new menu guide format s*cks. Did you not dry run it first? Awful for those with

My TV is making a robot sound feedback when the people are talking. their voices sound like a robot

Hi, Just installed an HR21 that had been in storage since Aug 2009 (long story).. It's working, connected to my home network, on demand stuff is loading etc, however, it still has the old guide?  Wondering if updates, including new guide, will happen automatically over the next few days or if I can/

I'm entitled to a free upgrade and I was told by a DTV customer service rep that I can upgrade my old HR22 to an HR54 even though I already have an HR34 Genie.  When I googled "HR54" while I was on the phone with DTV all indications seem to be that it's the newest Genie model.   It's long been under

I cannot uninstall the DIRECTV app because it is on an AT&T network device. I have uninstalled updates twice, reinstalled, rebooted, manually typed in the IP address, had 2 "chat tecs" refresh (or whatever you call it) my dvr, I am on the exact same in-home network. Why can't my app find my dvr!!?

My directv was disconnected. Until I can pay my bill how can I watch local channels?

This morning all my recordings on my genie were gone but it still shows that I have 24% of recordings space left.  How do I get my stuff back?

Do I need both- C31/41 and PI21 power supplies to get HD on my 5LNB and H25?

I have received several phone calls stating that because I am a longtime customer I am entitled to a promotional offer of a discounted Direct TV subscription for 24 months no contract required. The only “catch” is that I must pay the first three months in advance. Is this true offer from AT&T?

You used to be able to print your personal channel guide - no more. How can I print MY CHANNEL PACKAGE ONLY.  I don't want all the packages channels - just the one I have. I have tried to communicate through chat. They say they will have someone call me back because they are only in billing -

Need my account number or I'd

If you are wondering what local channels you can watch right now with DIRECTV, we’ve got you covered. You can visit our Local Network Channel Availability Tool to see what channels are available in your area with your DirecTV subscription. Why isn’t one of my local channels showing with my regular

Hi. I’m out of town and trying to live stream from the app to the smart tv and I can’t get the app to locate the tv. However, I can get Netflix and amazon to connect.

Is there a way to protect your recorded show to keep them from being delete by someone else.

I am loving DirectTV! But trying to stream America’s Next Top Model and episode 3 of the current season is missing. The link plays “After the Show” so all spoiler no show. Please fix. Thank you!

Building a house is challenging - building during Covid is insane. I kept in contact with DirecTv through the process letting them know the 6 month suspension was not going to cover the time period. I did get an add'l suspension and then 2 weeks ago called to schedule installation at new house (apar