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Aim meter software

My Aim meter do not come with a thumb drive for software updating.  Do I need a 64 gig thumb drive and does it need to be 2.0 USB or 3.0 USB?

Question

 • DIRECTV Equipment

2.5K

5

0

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Genie remote turned on all by itself

This morning at 4:30am, my Genie remote turned on al by itself. Blue light came on then little yellow that eventually turned green also came on. After a few minutes it turned off again. My remote was sitting on a table. Is this normal?

Question

 • DIRECTV Equipment

21

1

0

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See Fast Forward in DIRECTV Stream?

I can’t see any of the recorded content when I fast forward on Samsung tv. This is ridiculous. Are we just supposed to guess how far we should fast forward? Which streaming devices allow you to see what you are fast forwarding?

Question

 • Watching DIRECTV STREAM

65

1

0

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NFL Sunday Ticket....

I was given NFL Sunday Ticket for the YEAR! Why is Monday night football with the Seahawks not listed!???

Question

 • Watching DIRECTV

42

4

0

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Directv keeps freezing

My directv pauses about every 2-3 minutes. It is not raining or is it windy. Please advise.

Question

 • Watching DIRECTV

83.4K

149

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how do you stop the scheduled recording with the app

directtv has changed my time zone but left my recording times the same. so nothing is recording at the right time. using the app or the fire stick, how can I delete my scheduled recordings so I can reschedule them.

Question

 • Watching DIRECTV STREAM

39

3

0

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Official Solution

Streaming Device won't stream *some* Netflix shows

We have a new DirectTV account and have an AT&T streaming device for our TV. The issue is that with Netflix specifically, the device won't play *all* the programs.  For many shows, including most of the top shows, we just get an message that says "We're having trouble playing that program

Question

 • Watching DIRECTV STREAM

52

4

0

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watching Directv Stream on Laptop browser?

Since widevine solves the DRM problem for providers, most browsers and service provides now let their streaming work on browser like Google Chrome. I've done this with SlingTV and Youtube.TV. However, with DirecTV Stream I'm having issues. What works or doesn't work: 1.  Windows 10 Chrom

Question

 • Watching DIRECTV STREAM

76

6

0

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Genie remote?

Just got a new replacement Genie remote. It seems to be working fine except when pressing OFF. The remote turns off the receiver but then the TV show a No Signal message. The old remote use to turn off the receiver and TV. Any suggestions?  

Question

 • DIRECTV Equipment

476

4

0

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TBD Channel

TBD channel has been showing on FIX for 2 days Can't find any info or any contact info. I just get aggravated on the phone as they're often clueless. Anyone know what's happening or how I can contact them without calling?

Question

 • Watching DIRECTV

106

16

0

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DirecTV Phone Promotions to Existing Customers

I keep getting calls from a DirecTV number asking me to pay for some gift cards like if I pay in advance, I will receive a credit.  I called DirecTV and told them about it, yet, they claim they never heard of that promotion, but refuse to inform their users of the attempted fraud.  I've read where o

Question

 • DIRECTV Account

2.8K

8

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Not receiving NHL Center Ice

I have the NHL Center Ice package and was watching games this weekend. However, now I am getting an error code "721" for every station in the package. And I cannot find any information on the ATT/Directv portals! Does anyone else have this problem?

Question

 • Watching DIRECTV

41

1

0

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TELEMUNDO LIVE

Why TELEMUNDO live is not available in DIRECTV STREAM?

Question

 • Watching DIRECTV STREAM

27

2

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Watching DVR recordings away from home

How do I watch DVR recordings on my laptop when I'm away from home?

Question

 • Watching DIRECTV

45

2

0

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How do I remove a premium channel

I signed up for Fox soccer plus and it's not what I wanted. How do I delete it?

Question

 • DIRECTV Account

31

1

0

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0033: customer not authorized....

When I use espn on fire stick I get 0033: customer is not authorized messageI have direct tvI have uninstalled and reinstalled. I have spoken to direct tv and espn and they push it off on the other guy.

Question

 • DIRECTV Account

14.2K

14

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last chance - expiring soon

After the new update, I now get a warning "last chance - expiring soon".  does this mean that some of my older shows will actually "expire" and disappear?  I still have plenty of room left - over 20%, and monitor the available space closely.

Question

 • DIRECTV Equipment

15K

18

0

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Telephone offer, offering 50% off Directv- is this legitimate?

I keep getting telephone calls supposedly from Directv. The caller offers a 50% discount on my Directv account. Are these offers legitimate?

Question

 • DIRECTV Account

4.7K

17

0

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ESPN app in directv no sound

The new espn app (the one you have on the tv after tuning to espn then selecting the red button) works ok after streaming a few seconds but if you pick any program that's in the 2nd and 3rd rows (meaning any program that I not on (espn, espn news, espn u, etc, then the sound does not work. I get tha

Question

 • Watching DIRECTV

13.2K

13

0

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How to change the Time Zone for The Guide

Hello My guide is in EST  so every show is on 4 hours earlier is there a way to change the guides time zone to Alaska time. I have all the location settings turned on and my billing address is correct.  I do get the local channels but all the other channels are on EST. Thanks

Question

 • Watching DIRECTV STREAM

116

5

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