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Error Message

I was able to watch the World Series on the local channel Fox 40 via my DirectTV Streaming App on Friday. Today, Sunday, I am unable to watch Fox 40. When I click on the program, the message “the owner of this content has restricted its streaming availability,” appears. Why is this happening and w

Question

 • Watching DIRECTV STREAM

45

1

0

Accepted Solution

Official Solution

Audio not in Sync with DirecTV streaming service

This is day one of using DirecTV and the audio is not in sync. TV is a smart TV and is just on the other side of the wall of where the router is located.  We are using a Roku device and have restarted the Roku to no avail.

Question

 • Watching DIRECTV STREAM

131

7

0

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Pro/Con

Wanting to switch to streaming. Any pro's or con's. Appears to cost less.

Question

 • Watching DIRECTV STREAM

76

3

0

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Official Solution

Recording

How many channels can I record at the same time?

Question

 • Watching DIRECTV STREAM

46

1

0

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recording ALL episodes instead of only new episodes

set NCIS to record ALL seasons! I can't find a way to stop it! I deleted the 60 or so episodes already recorded, but that's not a long-term fix. HELP!

Question

 • Watching DIRECTV STREAM

148

1

0

Accepted Solution

fetv channel

Is channel 323 fetv still available, the channel is listed on my lineup but does not come up on tv?

Question

 • Watching DIRECTV STREAM

265

6

0

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Official Solution

Intermittant loss of sound

When using the various Roku devices and Directv Stream I will have episodes where the sound will disappear for 1-2 seconds, 2 or 3 times. Unplugging the device for a minute solves the problem, but it will recur.  This is becoming very annoying.  I see notes from a year ago about this.

Question

 • Watching DIRECTV STREAM

999

9

0

Accepted Solution

Cast & crew info unavailable?

How do I see the cast and crew information on my DIRECTV stream? I can see it on my DIRECTV satellite service.

Question

 • Watching DIRECTV STREAM

80

1

0

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Official Solution

Recent Channels feature won’t load - error message about trouble, try again later

My DirecTV Stream box is no longer allowing the recent channels feature to work, as in when you press the up or down arrow on the remote. The Recent Channels banner and the rectangles come up, then an error pops up “Looks like we ran into some trouble loading this content. Please try again in a bit

Question

 • Watching DIRECTV STREAM

54

4

0

Accepted Solution

Channel Lineup

Why in the world would DirectTv omit a channel - specifically, Hallmark Mysteries & Movies, from a “higher” tier package? You can get this channel in the basic “Entertainment” level - but when you pay $20 a month more for the “Choice” package - you lose it. Every other company keeps all exist

Question

 • Watching DIRECTV STREAM

84

2

0

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Official Solution

DIRECTV Stream vs U-verse for ESPN 3

Can I get the 12 streams of ESPN 3 on DIRECTV Stream as I can get on U-verse mobile?

Question

 • Watching DIRECTV STREAM

42

2

0

Accepted Solution

Recording local stations when away from home location (Directv Stream boxes at second home)

We are at our winter (second) home and have two Stream boxes. We can view our second home local stations fine, but can not record them. I have read in the forum that we need to change the zip code, and are allowed to do it four times a year, which is not a problem. But I can not find where to change

Question

 • Watching DIRECTV STREAM

160

12

0

Accepted Solution

Wrong local channels

I receive the correct local channels when using the streaming box but when I use a fire stick or my phone, the local channels are still from my previous city that I lived in. How do I correct that to get my current local channels.

Question

 • Watching DIRECTV STREAM

67

5

0

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PIX channel 11

Hello, when will PIX11 be available in NYC? It’s very disappointing that this local channel is not available. If I had known this, I likely would not have switched over to DTV Streaming services.

Question

 • Watching DIRECTV STREAM

88

8

0

Accepted Solution

Losing Internet Connection

I have 4 DTV Streaming Devices, the one in the living room, which is located within inches of my wifi router, almost daily loses its connection. The others in the bedroom, kitchen and one outside do not have this issue. Is this the location of this device or is it just faulty? I have only had these

Question

 • Watching DIRECTV STREAM

210

5

0

Accepted Solution

Streaming Limits simultaneously on 1 channel

Over the weekend, I had a football party with a packed house. I had plans for 4 tv's tuned to the FOX network for the game.  2 tv's have boxes, the other 2 running Directv Stream app via firestick.  When I went to tune in the 4th TV, I was unable to load the channel and it stated "too man

Question

 • Watching DIRECTV STREAM

112

3

0

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list of upcoming recordings?

How do I view a list of upcoming recording on a firestick 4k

Question

 • Watching DIRECTV STREAM

97

6

0

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Feature Requests

How do I make a DIRECTV Stream feature request? Is there a specific email address which should be used?

Question

 • Watching DIRECTV STREAM

79

7

0

Accepted Solution

Guide does not work, when we switch over to the guide on the screen the down, up, and side arrows no longer work to go thru the guide.

The guide used to work, we are on a Samsung Smart TV not using a box of any kind. Now it just shows where you are, what station you are on and those around the station you are on but, cannot move the cursor either up or down or left or right.  I unplugged the TV, took the batteries out of the

Question

 • Watching DIRECTV STREAM

42

2

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Accepted Solution

The voice and picture is jerky.

For several weeks our TV has been poor connection. The voice is breaking up and pic is erratic. I’ve checked all my TVs and they have the same issue. Can you help us clear this issue. It happens just occasionally, so it is frustrating. Please help with this issue. Gerald Russell

Question

 • Watching DIRECTV STREAM

156

17

0

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