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Streaming box shuts off after 4-5 hours.

Is this normal? And is there a way to disable?

Question

 • DIRECTV STREAM Setup & Equipment

64

1

0

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Official Solution

Closed

where can I find the pin on main reciever

replacing non working genie unit with new one and was asked to find pin on main receiver in order to continue the hook up but have no idea of where to find the pin or what it looks like?

Question

 • DIRECTV Equipment

24.8K

8

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Closed

Missing COZI and GRIT

I got an email saying COZI and GRIT were added to my channel lineup. I’m not seeing either. I did restart my android att device. Thank you.

Question

 • Watching DIRECTV STREAM

144

7

0

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Why is there such a long delay?

I started to notice recently that channels are delayed behind real time. It's most noticeable when watching news programs that have a clock fixed on the screen.  So the time on the news will show 8:25am, but the actual "real" time is 8:26am.  I compared it to the time on my phone and comp

Question

 • Watching DIRECTV STREAM

194

5

0

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Buffering of downloaded program

I have a DSL internet connection with a maximum speed of 3Mb. It usually runs at 2.6-2.7Mb.  I have no problem watching videos on Amazon Prime, Netflix, and HuLu being downloaded from these suppliers.  Any show that is part of the DirecTV download selection always buffers. Is there anyth

Question

 • Watching DIRECTV STREAM

18

1

0

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Casting to my Samsung with the new mobile app

With the new app there are black bars all the way around th pictue when I'm in full screen. The old app cast to my Samsung tv with no black bars and a complete full screen on my TV. How do I fix this?

Question

 • Watching DIRECTV

31

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Directv Stream Question

I am considering a Directv Stream account to use in our primary residence in one state and a vac property in another state. However, I want to continue to be able to watch my home state baseball games on Bally sports. Will I be able to do this using a roku device as my streaming platform?

Question

 • Community lounge

39

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Official Solution

starz

I am having to fill this out twice since it blanked out my comment when it had me sign on because this apparently doesn't link to your main page. Since I had to sign on again, and your form did not save what it asked me to sign on to send, I have to fill this out again. I program computers for a liv

Question

 • Watching DIRECTV

145

8

Accepted Solution

Modifying 5GHz Channels - Direct TV WVB / Genie

Is there a way to change the 5GHz channel on the DirectTV wireless video bridge. I am seeing issues with interference with my incoming satellite radio channel for internet which is also on 5GHz. I do not have the option to change my satellite radio channel at this time which is why I'm asking if thi

Question

 • Watching DIRECTV

37

4

0

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Cast issues from Directv app to Hisense tv

Hi, I cannot seem to cast from my Directv app to my Hisense android tv which has chromecast built in. I get an error message that says: "There's an issue. If this message display again, please relaunch your app or restart your Chromecast" I have reset and restarted the tv, my iphone, and m

Question

 • Watching DIRECTV

126

4

0

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Error Code 775

I recently noticed that my Directv Genie 2 Tower has a yellow light on top and the bottom light is green. When I turn on my tv's I see the error code 775. I was advised that my Genie 2 needed to be replaced. Is this accurate? The service worked okay earlier in the day and when I turned the tv on las

Question

 • DIRECTV Equipment

108

11

0

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Updating the remote at initial setup

During setup of my new DirectTV streaming box I am prompted to press the fast forward and fast reverse buttons simultaneously for three seconds to perform updates. When I do this the blue lights start flashing but the process stops and the remote is not updated. I cannot get past this point.

Question

 • DIRECTV STREAM Setup & Equipment

52

3

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Equipment Swap

I've been a DirecTV customer for 18 years and would like to have my vintage equipment updated. I currently have one HR21-700 DVR, one H23-400 receiver and one H24-100 receiver. Have not had any uprades since 2012. I just recently purchased two 2022 Samsung 4K televisions and would like to upgrade to

Question

 • DIRECTV Equipment

103

6

0

Accepted Solution

No longer can change packages or see charges

On my DIRECTV Stream boxes, I can no longer change packages or see charges.  That ability and information used to be available under the Account tab.   Anyone else have that issue?  

Question

 • DIRECTV STREAM Setup & Equipment

66

4

0

Accepted Solution

Sunday Ticket

Will Thursday Night Football be on Sunday Ticket?

Question

 • Watching DIRECTV

89

5

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Order a new remote

I can't find my streaming remote. How do I order a new one?

Question

 • DIRECTV STREAM Setup & Equipment

63

4

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Is there are required internet provider or is any acceptable?

Can you use any internet provider with DirectTV Stream? Am I correct in guessing that it is driven by WiFi.  I currently have a fiber optics internet but the connection is constantly coming up unstable, and runs slow for my work.  So I'm looking at changing providers, but want to make sur

Question

 • DIRECTV STREAM Setup & Equipment

74

2

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directv streaming cloud DVR to

Can I download directv streaming show I have recorded to the cloud DVR to My phone or pc

Question

 • Watching DIRECTV STREAM

56

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0

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Official Solution

Access Denied

The web interface stopped working after the switch from ATT TV to Direct TV. After logging in, it redirects to att.tv/watchnow and then generates a reference like below. Not too happy with the screwup. Access Denied You don't have permission to access "http://www.att.tv/watchnow" on this server.

Question

 • Watching DIRECTV STREAM

3.1K

20

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Accepted Solution

NFLSundayTicket won't show Chicago Bears game in Nashville

Got the email inviting me to watch the pre-season game today and all I get is a black screen. Other games are showing.

Question

 • Watching DIRECTV

94

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