Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

Official

Accepted

Unanswered

Advanced Filters

Search Results (6.9K)

Relevance

Accepted Solution

Official Solution

Internal hard drive bad

Message on TV that hard drive failed. What needs to be done? Who do I contact to get the receiver box fixed?

Question

151

1

0

0

Accepted Solution

Official Solution

How do I refresh my receiver?

How do I refresh my receiver?

Question

189

1

0

0

Accepted Solution

Official Solution

What channels are PBS in Northern California

My channel list does not show which channels are PBS stations in my zip code ... northern CA, 95448

Question

818

1

0

0

Accepted Solution

Official Solution

Customer service hung up on me

I have called 800-531-5000 two times this morning to discuss having a $45 discount that ran out reapplied on my bill. The first rep said he would send my request to management and if I haven't heard back within 3 weeks to call back.  I said I wanted to address this issue today so he gave me a

Question

4.2K

9

0

0

Accepted Solution

Official Solution

Tandem WVB's

What is the distance I can go from a a swm splitter or another WVB with coax RG6 and is the WVB hardened for the outdoors.  I'm trying to connect to my man cave which is about 100ft away.

Question

352

2

0

0

Accepted Solution

Official Solution

Download playback issue

DTV app claims that you can download from your DVR to your device and then watch later without an internet connection. I can download from my Genie DVR to my iPad with no problem. As long as I have a wifi connection or cellular service I can access the downloaded program and watch it on my iPad. If

Question

148

1

0

0

Accepted Solution

Official Solution

What happened to media streaming with the new GUI?

What happened to media streaming with the (horrible, awful, terrible) new GUI?  I can't figure out how to access it and am afraid it has been discontinued ...

Question

330

1

0

0

Accepted Solution

Official Solution

Should I upgrade from my Genie Gen2 equipment?

I currently have a Genie Gen 2 (HR44-200), several Mini's, and a HD DVR (HR24-100), and I'm wondering if I should ask for an upgrade.  I have no idea of the newer equipment, and any suggestions would be appreciated. I understand that the dish would probably be swapped out, and I hate to send someone

Question

1.2K

25

0

0

Accepted Solution

Official Solution

Connecting DVR to Internet

I wanted to be able to access Video on Demand, so I ordered a CCK.  I received it yesterday and installed it.  I then tried to follow the instructions on the screen to connect the DVR to the Internet.  I found my network name, but when I was prompted to enter my network key using the DirecTV remote,

Question

1.3K

4

0

0

Accepted Solution

Official Solution

Scheduling

How can I schedule a future program to PLAY at its regular time and NOT record it?

Question

559

2

0

0

Accepted Solution

Official Solution

What equipment do I need if I install a TCL model #32S305 smart LED TV?

I will be installing a new TCL Model #32S305 smart 32 inch LED TV and replacing the old TV in my kitchen. I now have two boxes under the old TV that were installed by Directv and I need to know what new equipment I will need for the new installation.The two boxes hooked up with the old TV are: AC Ad

Question

270

5

0

0

Accepted Solution

Official Solution

Bears game in Denver?

I am in the Charlotte, NC, market and can't find the Bears v. Broncos game @ 4:25 coming up on Sunday, 9/15. I do have DirecTV and NFL Sunday Ticket.

Question

145

3

0

0

Accepted Solution

Official Solution

Direct TV icon shows up in iPad dock...why?

The Direct TV App icon with a little alarm clock has started showing up in my iPad dock.  I’m sure it is trying to tell me something, but what?  How can I make it go away?

Question

181

1

0

0

Accepted Solution

Official Solution

Stop monthly payments while out of the Country

I will be out of the Country until Jan 2020. Instead of cancelling the service I just want to suspend the monthly rent until further notice, is it possible?

Question

269

6

0

0

Accepted Solution

Official Solution

the Match Refund

I received mail regarding the Match Refund.   When I try to go to the att.com/TheMatchRefund is says no page exists.   I am trying to get a refund as I did watch it and was charged for it, and it should have been free.

Question

930

1

0

0

Accepted Solution

Official Solution

Delete DVR (Delete a group at once, instead of one at a time)

How can I delete an entire series of recorded shows?  I can only see how to delete one recorded show at a time - it would be good to delete multiple recorded programs in one step.  Deleting an entire DVR one show at a time will take hours.

Question

1.8K

2

0

0

Accepted Solution

Official Solution

Adding a fourth receiver

Not a customer, but trying to help out a friend who just came home from a lengthy hospital stay. Her system was installed in 2015 - one DVR with two of the “smaller” boxes, still has all the same equipment. She asked me what it would entail to add a fourth box in the kitchen - is there any sort o

Question

67

6

0

Accepted Solution

Official Solution

I'm getting an Error 222 on my HR44-55

HR44-55 error 222 pressed red button but says hard drive is not working.   Wha should I do 

Question

3K

2

0

0

Accepted Solution

Official Solution

$200 dollar rebate

When will I recieve my 200 dollar rebate credit card?

Question

994

2

0

0

Accepted Solution

Official Solution

Closed

Incorrect Cast and crew on directv

Michelle Williams from “I Feel Pretty” films and tv shows information is correct but the picture is of the Destiny’s Child’s Michelle Williams. The obvious difference is one is white and the other is black; one is an actual actress and the other is singer. Who enters the information?

Question

255

2

0

NOT FINDING WHAT YOU'RE LOOKING FOR?

New to the Community? Visit the Community How-To and Guidelines to get started.