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Upgrading from Entertainment Package to Choice

It is really disappointing that when I upgraded from the Entertainment Package to the Choice Package (for football programming) that we lost channel 565 the Hallmark Movies & Mysteries (which makes my wife VERY UNHAPPY!). I highly recommend this channel be added to ALL packages, as I will be dow

Question

 • Watching DIRECTV STREAM

122

7

0

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Is Hulu available if I have a Directv Satellite account or only on Directv Stream

Moving to location with Directv Satellite account with a dish. Will it be possible to get Hulu without changing to “Stream” account? Put another way, can I stream to my Smart TV thru my internet provider if TV is hooked up to Directv Satellite?

Question

 • Watching DIRECTV

59

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0

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Official Solution

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How to remove a DIRECTV Satellite Dish

Clearly, Direct TV does not remove satellite dishes, nor can they even provide any contact or information about who to ask to do it. Has anyone had an experiencing removing a satellite dish? We sold our home and one of the conditions is that we have to take it down. Any help would be fantastic. THan

Question

 • DIRECTV Equipment

131.3K

48

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My library what is set to record

In my library how can I see what I have set to record, not what has recorded, what is set to record

Question

 • DIRECTV STREAM Account

57

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View list of "Record Series"

Where can I view a list of all the Record Series I've setup in stream? In other systems it seems easy, dish has a list of timers, TiVo has Season Passes.  Can't seem to find the same thing in Directv Stream app or web UI.

Question

 • DIRECTV STREAM Setup & Equipment

104

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0

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Is there a way to prevent deleting programs except at the home box

Hi. We have a home box and 7 genes and some one using a gene is deleting shows. Can we prevent this some how? Is there away to lock out the genes from deleting.

Question

 • Watching DIRECTV

36

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Closed

manage library shows

how to use remote to delete library recordings

Question

 • DIRECTV STREAM Setup & Equipment

1.3K

2

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booster of some type needed

My Mom's house is fairly long and the main Directv box is located too far from her AT&T router for "On Demand", the signal will not reach the box. Totally different floor and on completely opposite ends of the house. Any suggestions?

Question

 • DIRECTV Equipment

46

4

0

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Change from U-verse to DirecTV stream?

Good morning, How I can transition from U-Verse to DirecTV Stream? Thank you for the help

Question

 • Watching DIRECTV STREAM

132

3

0

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Discovery Go on Directv Stream

When asked to like to my provider Directv is there but Directv stream is not ….each time I deter the user name and password I have I get rejected

Question

 • Watching DIRECTV STREAM

57

3

0

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Complaints

Anyone know how I can make an official complaint?

Question

 • DIRECTV Account

75

6

0

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Official Solution

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My receiver does not work with new RV Satellite Dish

I was required to purchase a new Satellite Dish for my RV.  Now the Directv receiver will not work with the new Satellite dish.  Requires some other model than an SMU unit.  I guess I need you to replace my receiver with a unit that is comatible with the new antenna.

Question

 • DIRECTV Equipment

3.6K

15

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Samsung Smaller TVs and DirecTV Stream App

I've seen the list of compatible Samsung TVs where the DirecTV Stream app can be installed directly on the TV's OS. The 24" model referenced was made in 2017. The list hasn't been updated in a while. Is Samsung still offering this on newer models, and if so, is anyone aware of a smaller (<

Question

 • DIRECTV STREAM Setup & Equipment

39

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Refunds after service cancellation

We cancelled our service in mid July after selling our home and moving abroad. Directv owes us money and said they’d send a check in 6 weeks.  As we don’t live in the USA any longer, we can’t receive a check rather want the refund credited back to the credit card from which the monthly payment

Question

 • DIRECTV Account

44

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0

Accepted Solution

box

we have smart tvs and can direct stream, but would it be beneficial at all to get a box? Is the remote that comes with the box voice capable?  My dad isn't the saviest with tech and we think it would be easier to navigate with a box and dedicated remote. 

Question

 • DIRECTV STREAM Setup & Equipment

40

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Can you use Firestick HD voice control with DirectTV Stream?

I've tried it and I've looked for settings to change but to no avail. It seems from what I found on the web that the Amazon Firestick voice control doesn't work within the DirectTV Stream app.  When I try voice control to select a channel either by number or name, it gives information for apps

Question

 • Watching DIRECTV STREAM

63

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0

Accepted Solution

Power on issues with Stream box and Harmony Remote

I have the DirectTV Stream box and a Harmony Elite Remote. Everything is working fine except for the activity I setup to 'Watch TV'.   I just have the TV and Bose Sound Bar and the AT&T Stream Box in the activity.  Everything comes on except for the Stream Box.  If I switch

Question

 • DIRECTV STREAM Setup & Equipment

43

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Accepted Solution

DVR recording old episodes?

Has anyone had the DVR record episodes that aren’t new even though you have it set for new only? Could it be the guide isn’t right? The Simpsons and South Park aren’t recording just new episodes. Well they seem to be from the winter/spring but this wouldn’t be their first airing.

Question

 • DIRECTV Equipment

75

6

0

Accepted Solution

Can I add a paid off device?

I have a device I would like to add from my family who canceled their account. I called support and they said I could do it in the manage account but all the options assume you have a 'new' or "refurbished' not-paid-for box. Any tips? dp

Question

 • DIRECTV STREAM Account

51

7

0

Accepted Solution

Direct tv stream defaulted channel

How to change default channel on startup please? Can we change this on the direct tv streaming app? Can we change this on phone apps and Roku? Or do we need the Att direct tv device? Someone mentioned a blue dot 🔵 but where is this? 

Question

 • Watching DIRECTV STREAM

79

8

0

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