Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

Official

Accepted

Unanswered

Advanced Filters

Search Results (6.9K)

Relevance

Accepted Solution

Official Solution

Transfered to 12 different people, hung up on and I'm fed up!

I was promised 2 gift cards for enrolling in directv service and was told I'd receive an email on how to get them. 4 months later, no gift cards and I called "customer care". What a joke!I was transferred 11 times, spoke with 12 separate people and informed by both the rewards department and custome

Question

113

2

0

0

Accepted Solution

Official Solution

can i watch directv in puerto vallarta

Planning on moving to Puerto Vallarta, MX. We have been DirecTv customers for a long time. Will we be able to watch DirecTv in Puerto Vallarta?

Question

361

1

0

0

Accepted Solution

Official Solution

NFL Sunday Ticket

I’m not eligible for Direct TV due to line of sight obstruction but want the NFL Sunday Ticket using Playstation 4. Your website won’t let me purchase it and I’ve been on the phone for over an hour trying to get it through customer service but nobody can help and I just keep on hold. Is there anyone

Question

229

4

0

0

Accepted Solution

Official Solution

ads are scrolling across the bottom of our tv since getting our new reciever 2 weeks ago.

Since getting the new receiver  for direct tv a couple weeks ago, ads appear every so often and scroll across the bottom of the tv. Out TV is a samsung tv model PN50C550G1FXZA . How do I get them to stop?

Question

292

9

0

0

Accepted Solution

Official Solution

Why are so called "on demand " movies actually at a scheduled time?\

I have tried to watch several movies on Demand. They say they are available for rent @5.99 or Purchase @ 16.99. When I select a movie,  the only option is purchase (bait and switch). One movie does give "On Demand" rental menu but the movie is at a scheduled time NOT on demand. WHY??? This is not ho

Question

192

1

0

0

Accepted Solution

Official Solution

How can we put our DIRECTV on vacation hold?

I live in Canada and have a Direct TV account in Naples Florida. We will not be returning until later this year. Is there any way we can put our account on a vacation hold? Is there a number where we can reach customer service because the 1-800 number does not connect from Canada?

Question

137

1

0

Accepted Solution

Official Solution

Re: Free HBO with unlimited plus a scam

For some time now I'm going to say att and DirecTV are running a scam for life HBO every time I have to call our text att or direct tv they allways give u run around never gets fixed then for over a year now my wife has att in her name and I have direct tv in mine now we can't get HBO FREE any more

Question

797

1

0

Accepted Solution

Official Solution

Can't get into direct tv app account

I don't have the original email or phone number I opened the account with. So I can't access my account.

Question

57

1

0

Accepted Solution

Official Solution

NFL Package

Why is it that Directv can not figure out a way to expand the screen the on NFL Game mix channel 702 so you can expand each game to cover the whole screen ? Currently it is wasted with “NFL SUNDAY TICKET “ presented by Geico on top and even more room on the bottom. This would obviously allow you to

Question

97

1

0

0

Accepted Solution

Official Solution

playlist alphabetized?

Upon choosing playlist and choosing O the list is not in alphabetical order plus sometime it does not include all of the recorded channels.

Question

68

1

0

0

Accepted Solution

Official Solution

DIRECTV App and Local Channels

I’m on vacation in Hawaii and can’t access my local channels for Dallas from the directv app. Works fine when I’m in Dallas. I called directv and their answer was that I can’t access local channels when I’m out of town. I don’t believe that as the whole point of the app is to be able to access your

Question

2.4K

1

0

0

Accepted Solution

Official Solution

Background of guide and menu screen is just logos

I can't see the menu or guide screen.  There is no background just a bunch of tv channel logos. Constant problems with Directv only had the service 3 weeks but had 2 guys come out and now this.  So dumb!

Question

274

3

0

0

Accepted Solution

Official Solution

I just wanted to know if I can hook up an directv box to my laptop and use my laptop as a tv

I just wanted to know if I can hook up an directv box to my laptop and use my laptop as a tv

Question

237

3

0

0

Accepted Solution

Official Solution

4K connection for LG OLED C8 TV

Do I need an interface box between my Genie DVR and my LG OLED C8 TV for 4K display?

Question

1.2K

3

0

0

Accepted Solution

Official Solution

why wont it let me reboot?

i have error code 14-532

Question

92

1

0

0

Accepted Solution

Official Solution

Not authorized to access any iPad TV app

I used to be able to watch tv apps on my iPad using my Direct TV log in before the AT&T change over. I have called DirectTV support, obtained a new password and when I try to use that password on the TV apps such as ABC, NBC etc. it logs me in fine, but when I click to watch a show, I receive a 0033

Question

247

3

0

0

Accepted Solution

Official Solution

Unable to connect to database

My receiver has been powered off for 2 months. Now it says I need a reset, code 722. I'm ok with that. Problem is when I get to the support web page it says 'unable to connect to database'. Do they have a system down?

Question

319

2

0

0

Accepted Solution

Official Solution

all my wireless minis are working, but I keep getting the error message that they are not connected

The connection to your wireless bridge WVB cannot be found.  Please check that the WVB is connected & powered on.How do i get rid of this message when all the genies are workinf?

Question

124

2

0

0

Accepted Solution

Official Solution

Poor receiver performance

My receiver is really slow when opening/closing screens, such as the guide or the list ( 10-15 seconds).

Question

77

6

0

0

Accepted Solution

Official Solution

Will my box work .7 miles from a dish?

I have a C41W-100 model box and I was wanting to take it to my home but it is .7 miles from the original  satellite  dish. Will it work with the  surrounding dishes?

Question

190

1

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?

New to the Community? Visit the Community How-To and Guidelines to get started.