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Canceled Service and no refund.

I just canceled my Directv account after the bill was automatically paid 4 days ago through July 20th. The representative that I spoke with said no refund was due to me and the account and service would be active until July 20th.  Ok Directv, you just go ahead and keep that money but let me pr

Question

 • DIRECTV Account

53

2

0

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AIM21 OTA channel identification issue

I have the AIM21 OTA receiver connected to my Genie DVR via USB and use it in my RV when I travel outside my local area to view Local channels for CBS, NBC, ABC, and Fox.There seems to be a bug in the setup software in the receiver.  My local market is central NC.  The problem is when I'm in Cincinn

Question

 • DIRECTV Equipment

1.2K

4

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Pairing Remote

The other day after a new software installation that AT&T did,  my remote stopped working the volume only.  I tried several times to pair my remote,  new batteries,  up close etc.... With no result.  Can someone please help me?

Question

 • DIRECTV Equipment

200

1

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Internal hard drive bad

Message on TV that hard drive failed. What needs to be done? Who do I contact to get the receiver box fixed?

Question

 • DIRECTV Equipment

143

1

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hooking up a genie to a samsung television

What is the name of the cord used to hook up my genie model C41W-100 to a Samsung UN32J5205AFXZA television

Question

 • DIRECTV Equipment

226

1

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Receiver problem

My C31-700 receiver keeps telling me it can't find a server. It will eventually broadcast but only for 10-20 second then goes back to looking for a server?

Question

 • DIRECTV Equipment

171

15

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New Genie Receiver, 4 other receivers now need a PIN to sync

Installed a new Genie Receiver now my 4 other receivers ask for a 4-digit PIN to apply. What is the procedure on applying this PIN to these receivers?

Question

 • DIRECTV Equipment

590

1

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College viewing

I would like my son to be able to access our directv account while he is off at college.How can he do that?

Question

 • Watching DIRECTV

88

1

0

0

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Closed

Why cant I downgrade my DIRECTV plan?

I am coming up on my 1 yr anniversary having Direct TV, and unfortunately I am finding my monthly payment a bit much for my current financial situation. I called customer to see if i could downgrade my current plan, being that I know I am in a 2 year contract and have to keep them so I do not get ca

Question

 • DIRECTV Account

872

4

0

0

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I haven't been able to cancel

It's nuts but I haven't been able to cancel my account. I had recently called to renegotiate my rates and was promised a discount, a month later, it turns out my discount wasn't applied. Called back and was told even though I was promised one, they wouldn't be doing a discount. So I canceled my acco

Question

 • DIRECTV Account

135

1

0

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Unable to watch On Demand

I am unable to watch On Demand. Had a new receiver put in and ever since I am unable to access On Demand. Have HR 54/500. The channels are not greyed out. Get messed 1000 (DTV) is currently not available.

Question

 • Watching DIRECTV

202

2

0

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TV requires coax input

My receiver, HR23-700, is being moved to another room. The TV in that room needs a coax input. The HR23-700 does not have a coax output. The TV's RCA input is being used.How do I make this work?

Question

 • DIRECTV Equipment

393

5

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Demand

How do I know if on demand is free or charge ? I’m new to direct tv

Question

 • Watching DIRECTV

731

5

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Shows won’t load I phone direct tv app

The commercials play, load partially afterwards and then it closes out and says the requests URL was not found on this server. Phone is up to date as well as app. For the past couple of weeks I tried to hook up to my tv using hdmi and it says something about the hdmi output is not supported yet play

Question

 • Watching DIRECTV

582

3

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0

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Closed

Is it possible to switch the equipment without getting a new access card?

Replacing H25-100 to HR44-700. Continue to get a code 752.  Is it possible to switch the equipment without getting a new access card?

Question

 • DIRECTV Equipment

307

2

0

0

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cancel direct tv service

Who can I TALK to, to see what the cost will be to cancel my Direct tv service?

Question

 • DIRECTV Account

190

1

0

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FOX regular channel

Fox regular channel audio and video cuts out on recorded and live tv, commercials and all.  Is there a fix for this?

Question

 • Watching DIRECTV

140

1

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connecting to the internet

Does the HR44 recevier have built in wifi or is it only cable hookup?  If it is only cable is there a adapter that you can use to make it wirless??

Question

 • DIRECTV Equipment

291

2

0

0

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Official Solution

how to change names?

recently got directv for me and my family, which is nice.one issue is that i recently came out as transgender and looking to change my name legally, but i couldn't find anything on directv's website about changing my name when i get the papers in from the courts. thank you for anything!

Question

 • DIRECTV Account

1.4K

1

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Playback stops and jumps to real time

Everytime I attempt to utilize the playback feature it flakes out. I press rewind, the data downloads, and the show starts to play from the beginning. Then about 10-20 minutes into the playback it suddenly stops and jumps to the real time feed. This is very frustrating and it seems to be a popular p

Question

 • Watching DIRECTV

482

1

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