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Cords and remotes

I have the list from direct tv of what receivers need to be returned. Do I need to return power cords and remotes too?

Question

 • DIRECTV Equipment

136

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Expiration Dates

I just recently became a Direct TV user and have a question about when recordings expire.  I downloaded all of the Homeland series for season 1 on HBO that I missed in order to watch them before I start watching season 2 which begins this month.  I see that they expire on October 30th.  I thought on

Question

 • DIRECTV Equipment

1.1K

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DVR playlist either slow or not working

Our DVR playlist has become slow to the point of being inaccessible. If it's a case of being full and programs need to be deleted, I can't even get to that point. It's an HR44/500 receiver, I believe. I hope somebody has some advice. Thanks.

Question

 • DIRECTV Equipment

556

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Will R15 reciever work for HD TV?

Currently my R15 is hooked to 25-yr old non-hd crt tv.Will R15 work with new samsung flat screen tv?

Question

 • DIRECTV Equipment

735

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Genie Gen 2

How come my Genie Gen 2 does not have the Genie Recommends option?

Question

 • Watching DIRECTV

108

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Each time I select a TV show to view on my laptop it asks me to install the viewer

Using Microsoft Edge with Flash Player enable, I'm still asked to download the DirectTV viewer (from CISCO) every time I select a program to watch. Even then it doesn't allow me to watch it even though the program is available for laptop viewing.

Question

 • Watching DIRECTV

154

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moved TV from sunroom to bedroom. No service...yellow blinking light on box

Moved TV (working) from sunroom to bedroom.  Took cable line from sunroom to bedroom, hooked it up.  Says no signal.  Yellow blinking light.  Have reset.  Does the same thing.  This is not the big box with recorder (that is on main TV).  This is a small box that is with each TV.

Question

 • DIRECTV Equipment

129

2

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DLP TV setup on a Genie mini

My 2007 Samsung DLP TV has been working with a HD DVR receiver HR44-700 for about 6 months no problem. Replaced the DLP TV set with a new LCD TV, no problem with install. Exchanged an existing LCD TV served by a Genie mini C41-700 with the DLP TV. Hooked up the HDMI and received error message " Not

Question

 • DIRECTV Equipment

738

7

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Missing on demand

Directv on-demand channels are unavailable.  Have been since installation 4 days ago.  Refreshed 3 times made no difference.

Question

 • Watching DIRECTV

196

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How to activate RF mode on RC66RBX RF remote used with Wireless Genie Mini

Manual says I need the last 6 digits of the 12 digit Receiver ID (RID) number. I cannot locate this number. Does anyone know how to get this to work in RF mode?Thanks.

Question

 • DIRECTV Equipment

999

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WIred Genie Mini not recognizing valid TV Resolutions

I have a wired Genie mini (HR44-500) that recently stopped recognizing valid TV Resolutions for my 1080i/720p TV.  When I go into settings, the 480p resolution is checked and all other resolutions (which are supported by the television with the exception of 1080p) are inaccessible and have the phras

Question

 • DIRECTV Equipment

111

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A question about HDMI splitter

What type of HDMI splitter can I get for my TV to add another tv?

Question

 • DIRECTV Equipment

283

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NO SERVICE

Please tell me how to get my Direct TV service back.  When I turn on my TV the screen says I have no service. It says no servers were detected. Check your network connection.  Please HELP!!

Question

 • Watching DIRECTV

964

2

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Directv On Demand - There was a problem connecting to the internet. Please test your connection

My app will not connect to my dvr putside of house and when i am in house it connects but will not plsy anything from the playlist keeps saying problem connecting to dvr...help me please

Question

 • Watching DIRECTV

527

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Closed

Is there some service interruption grace allowed to valued customers?

Had service interupted today 5-25-20. I know I am behind in payment, but as a life long subscriber (over 15 years) I was hoping there is some grace allowed to valued customers, especially those suffering from the fallout of the covid-19 pandemic. Could really use some customer appreciation right abo

Question

 • DIRECTV Account

94

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DirecTV Genie HR54 Remote - TV Functions

We had DirectTV installed yesterday with a Genie HR54 and given RC73 remotes. The remotes work our volume and power. Our Uverse remotes we able to control functions on our Sony TV i.e. the sleep timer, inputs, etc.  Is the RC73 capable of controlling our Sony Bravia or is there a universal remote ou

Question

 • DIRECTV Equipment

1.4K

4

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How much is it to add the Showtime / Cinema / HBO Channels?

How much is it to add Showtime Cinema HBO

Question

 • DIRECTV Account

962

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all my wireless minis are working, but I keep getting the error message that they are not connected

The connection to your wireless bridge WVB cannot be found.  Please check that the WVB is connected & powered on.How do i get rid of this message when all the genies are workinf?

Question

 • DIRECTV Equipment

119

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Why is it so difficult to move around in the att and direct tv websites.

I wouild like to see my bill, especially since two channels have been pulled either by At&T or by the Station Owner.....Still I am paying for something I can't access.  I was told I would receive credit.  But I cannot even get to my bill to check it.

Question

 • DIRECTV Account

3.7K

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Does FedEx know the address to ship the equipment to?

Does FedEx know the address to ship the equipment to, or will you to share the address with us?

Question

 • DIRECTV Account

100

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