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How to tell HR44 not to record on 4K channels

I've had this happen a few times. I have a number of sports teams set up (My Teams) to record all of their games. If a game happens to get assigned to a 4K channel (e.g., 105 or 106), my HR44 marks that for recording instead of the lower resolution channel it is on (e.g. 219 FS1HD). The problem?

Question

 • DIRECTV Equipment

64

8

0

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where did the incoming phone display go?

I used to get incoming phone numbers from my land line displayed on my TV screen.  That  no longer happens and I can't seem to find where to activate that feature anywhere in "guide".

Question

 • Watching DIRECTV

241

5

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Got direct tv on febuary 5. Trying to get 300 dollar reward card how do i do it

Go direct tv and cell service on febuary 5 how do I claim the 300 dollar reward card

Question

 • DIRECTV Account

228

1

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USPS Zip Code Change - No Locals - 75036

The USPS recently changed my zip code from 75034 to 75036.  The street address is still the same.  DirecTV says they cannot give me local channels at this address.  However, the FCC website says locals are available.  Any ideas how to get DirecTV to refresh their USPS & FCC feed? https://www.fcc.gov

Question

 • DIRECTV Account

376

15

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Interference Issue?

I have 2 C41-100 model receivers in 2 separate bedrooms that are next to each other in my house.  Whenever both are plugged in, one will not work.  Is this an interference issue?  If yes, how would I resolve that? Thank you.

Question

 • DIRECTV Equipment

454

7

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“Free” Movies - NOT!

When browsing the direct tv app on my phone, there is a section labeled, “Free Movies”. When I click a movie to watch, a message pops up with something like, “Purchase $13.99, rent $3.99”.  Whats the deal?

Question

 • Watching DIRECTV

198

1

0

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I canceled DIRECTV how can I return the dishes?

I canceled my Directv many time ago but until this time the two dishes didn't go withdraw. How can I do?

Question

 • DIRECTV Equipment

73

2

0

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Genie remote?

Just got a new replacement Genie remote. It seems to be working fine except when pressing OFF. The remote turns off the receiver but then the TV show a No Signal message. The old remote use to turn off the receiver and TV. Any suggestions?  

Question

 • DIRECTV Equipment

504

4

0

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Issues with reception, online viewing, customer support portal....

Does anyone else have issues with the following? Reception to some channels when the weather is absolutely perfect outside?ESPN2, ESPNNews, CNN, etc?Had them out to adjust the dish multiple times and it works great for a few months until it doesn't. I'm guessing its like an oil change and needs to b

Question

 • Watching DIRECTV

211

10

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Why are so called "on demand " movies actually at a scheduled time?\

I have tried to watch several movies on Demand. They say they are available for rent @5.99 or Purchase @ 16.99. When I select a movie,  the only option is purchase (bait and switch). One movie does give "On Demand" rental menu but the movie is at a scheduled time NOT on demand. WHY??? This is not ho

Question

 • Watching DIRECTV

185

1

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Soft picture on 4K tv

I have a new 4K tv. The picture that I get from DTV is too soft on the 4K set. What do I have to do to get a better HD picture on the 4K?

Question

 • DIRECTV Account

1K

7

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What size pole do we need for the Satalight

What size pole do we need for a Satalight dish

Question

 • DIRECTV Equipment

1.2K

2

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Philadelphia Union MLS games being incorrectly blacked out

I am a Philadelphia sports fan who lives in Central Jersey (Somerset County).  Because Somerset County is in the NYC local television market, I get all NYC local channels and sports programming.  So in order to watch my teams, I've had to order the NFL Sunday Ticket and MLS Direct Kick packages, whi

Question

 • Watching DIRECTV

132

2

0

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Why does "chat with us" not work?

Contact page says chat with us but nothing to click on.

Question

 • DIRECTV Account

332

1

0

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Error 771 - signal loss

So we had a storm come thru this morning around 6am. The storm is now gone, but our Direc TV still does not work. Still getting the 771 error message and cannot get ahold of any one for technical support. I've tried the basic troubleshooting that is offered for that signal message and no luck. I've

Question

 • DIRECTV Equipment

90

2

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cost for equipment

Why must i pay for an flat stand mount for dish if i live in an apartment? Blindsided

Question

 • DIRECTV Equipment

301

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Problem with guide

Anyone else having issues with the CW channel 30  not showing the correct show information???? Nothing has been done about it for months and i can’t record any shows since it’s inaccurate!

Question

 • Watching DIRECTV

242

1

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Recording from point stopped watching

When I record a program I'm watching from the point I decide to quit watching it the entire program records and I have to fast forward and look for the point I want to start watching again.  How do I record just from the point I've left the program?

Question

 • DIRECTV Equipment

168

2

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Failed to get city

When I go into the apps option in direcTV and select Weather I get the message "Failed to get city". It then goes to the weather channel weather. I prefer the weather I get from the app itself. It has been this way for a few weeks now. Anyone know if this is being worked on or if something is wrong

Question

 • Watching DIRECTV

309

1

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Channel line up

Is there a way to hide the channels I don't subscibe to? Sure would be a lot easier scrolling through channels!

Question

 • Watching DIRECTV

53

1

0

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