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Some controls not visible on Chrome and Edge

For the past couple of days some of the controls and some of the control text are no longer visible when viewing DirectTV Stream on my PC using either Edge or Chrome. In the case of skip back, pause and skip forward, the controls in the middle of the screen, they are there but you cannot see them.

Question

 • Watching DIRECTV STREAM

22

5

Accepted Solution

Official Solution

last chance - expiring soon

After the new update, I now get a warning "last chance - expiring soon".  does this mean that some of my older shows will actually "expire" and disappear?  I still have plenty of room left - over 20%, and monitor the available space closely.

Question

 • DIRECTV Equipment

14.9K

18

0

Accepted Solution

Directv Stream Boxes - Cannot Connect Any

I switched from Directv to Directv Stream. Ordered 5 boxes. Tried them all on: an older LG TV, brand new smart TV, and an Insignia. I’ve re-booted, done a hard reset, changed my password, turned auto-sign-on off, tried wired vs wireless internet, done the hard reset 6x re-boot, 3 hours on the phone

Question

 • DIRECTV STREAM Setup & Equipment

74

8

0

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Official Solution

Telephone offer, offering 50% off Directv- is this legitimate?

I keep getting telephone calls supposedly from Directv. The caller offers a 50% discount on my Directv account. Are these offers legitimate?

Question

 • DIRECTV Account

4K

17

0

Accepted Solution

Official Solution

ESPN app in directv no sound

The new espn app (the one you have on the tv after tuning to espn then selecting the red button) works ok after streaming a few seconds but if you pick any program that's in the 2nd and 3rd rows (meaning any program that I not on (espn, espn news, espn u, etc, then the sound does not work. I get tha

Question

 • Watching DIRECTV

13.1K

13

0

Accepted Solution

How to change the Time Zone for The Guide

Hello My guide is in EST  so every show is on 4 hours earlier is there a way to change the guides time zone to Alaska time. I have all the location settings turned on and my billing address is correct.  I do get the local channels but all the other channels are on EST. Thanks

Question

 • Watching DIRECTV STREAM

22

5

Accepted Solution

Full screen view on Browser not available

For the last 2 days, no matter which browser I use, the icon for making the video stream full screen stream video over Directv's streaming service. Prior to this, there always used to be a square shaped icon at the bottom right corner of the video stream,  clicking on which makes the stream sh

Question

 • Watching DIRECTV STREAM

37

3

0

Accepted Solution

Record a specific sports team

I recently switched to DirecTV Stream (from Dish Network), I have previously had regular DirecTV, on Stream I do not see where I can setup to record all games of a specific sports team. I would like to record all 49er games and all Warrior games, but when I select a game and try to record the serie

Question

 • DIRECTV STREAM Setup & Equipment

40

3

0

Accepted Solution

list of all channels in my Direct TV package only

Ive spent almost 1 hour trying to get list of the channels in ENTERTAINMENT and SPORTS packages only. All i find is the packages and channel lineup with all the packages.  Its small difficult to read and I don't care what the other packages offer.  I just want a list of my channels.  

Question

 • DIRECTV Account

35

7

0

Accepted Solution

AM 21 off air tuner

Set up the off air tuner. Received message it might take up to two weeks to find a station. Why?

Question

 • DIRECTV Equipment

32

6

0

Accepted Solution

can I cancel the regional sports fee?

I noticed on my billing that I'm being charged $9.99 per month for "Regional Sports Fee". I do not watch sports at all. Can I cancel this fee without calling customer service?

Question

 • DIRECTV Account

31

1

0

Accepted Solution

No video or sound appears on TV

I disconnected my TV and unplugged the DirecTV receiver/DVR for several weeks. I moved both TV and DirecTV receiver/DVR to another room where a mini used to be... TV with DirecTV receiver/DVR showed a picture and sound but couldn't change channels or watch recordings. I bought a smaller TV and re

Question

 • DIRECTV Equipment

26

3

0

Accepted Solution

Official Solution

Why does DIRECTV STREAM force commercials?

It appears DIRECTV has jumped on the streaming bandwagon for forcing commercials even though they are charging for the service. I understand 100% if I am watching a local broadcast (streamed) for free, but I cannot understand why when I pay for the service.   Do I possibly have something set w

Question

 • Watching DIRECTV STREAM

3.3K

31

Accepted Solution

Official Solution

How many channels can record simultaneously?

I am considering switching from Dish to DTV, but the only thing I’m worried about is missing some of my shows. If I have 3 tvs on does that take 3 of 5 tuners? Which means I could only record on 2? Any help would be greatly appreciated.

Question

 • Watching DIRECTV

94

1

0

Accepted Solution

Official Solution

why can't i stream nba league pass or watch on nba.com/watch while i choose directv as my provider?

i went to nba.com/watch to watch league pass. choose directv as my provider and i still see that i have to pay for subscription so i chatted w/ their support they said it's on directv side so i went to dtv support they said i should be able to view games on my dtv app using watch now feature even if

Question

 • DIRECTV Account

108

3

0

Accepted Solution

Official Solution

NFL pre season **LIVE**

We have NFL Sunday ticket. We want to watch Patriots-Wash 7:30PM Thur Aug 12. NO entries on Channels 700-718 on grid; there are not even LINES for those channels. Networks (FOX, CBS, NBC) are not carrying it. During regular season you have the multi-game screens on 701-704. Some pre-season nights ha

Question

 • Watching DIRECTV

1.2K

8

0

Accepted Solution

Official Solution

AT&T Ebay scam

I was contacted by someone who was supposed to be a DirecTV employee. They offered to cut my DirecTV bill in half and add all the premium channels to my account if I would pay for 6 months of service up front.  I had to buy Ebay gift cards and pay with them.  I did all that and the premiu

Question

 • DIRECTV Account

275

7

0

Accepted Solution

Official Solution

Buffering Using Directv Streams (AT@T TV) Box

Box 1  is connected  using  Ethernet and  Box 2 using WI-FI   But  they don't buffer at the same time.    

Question

 • Watching DIRECTV STREAM

173

8

0

Accepted Solution

Official Solution

Who are these "experts"?

Just wondering how the "experts" get their "badges" when they treat the AT&T customers like this. When a customer asked a legitimate question concerning blocked ads, Juniper (@snodgrassg) gave this answer: "If it bothers you so much that there is no advertisement playing, then see if you c

Question

 • Watching DIRECTV STREAM

134

4

0

Accepted Solution

Official Solution

How to turn off narration describing what is happening in the program (apparently a service for the blind?)

Watching “Young Sheldon”, I notice there is a woman’s voice narrating the program, describing what is happening on the screen. I don’t know how this got switched on, but I want to switch it off—how?

Question

 • Watching DIRECTV

56

3

0


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