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switching from satellite to stream equipment

Do I have to purchase the stream equipment when I switch or can i use the modems and remote i have with satelitte?

Question

 • DIRECTV Equipment

81

6

0

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Pair 2021 Amazon Fire TV 4-series to DirectTV remote

Neither Amazon nor FireTV are listed as TV manufacturers during pairing remote process. Is there a code I can enter to pair. This is for 2021 Amazon brand Fire TV 4-Series

Question

 • DIRECTV Equipment

5.5K

20

0

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Grace period

If the system can’t process my auto pay how long do I have before it’s turned off

Question

 • DIRECTV STREAM Account

34

7

0

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Directv remote with samsung tv

Trying to set up directv remote for samsung tv un32j4000afxza.Get error message "not available" when trying to power off tv after inputting suggested codes for Model RC65 directv remote.Some codes work for volume only not power..I  have tried some forty codes. Help!!

Question

 • DIRECTV Equipment

18.1K

10

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Change subscription

I just upgraded my package. Does anyone know how long it will take to update to the new package. I have logged out and back in but still my original package. Just wondering if anyone might know. Thanks

Question

 • DIRECTV STREAM Account

40

4

0

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Identical saved recordings on different devices.

I have two AT&T streaming devices in my home. When a recording is saved on one device it displays on the other device that was not used to save the recording.  How do I separate the two?

Question

 • DIRECTV STREAM Setup & Equipment

24

2

0

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can't login to directv

i have been trying to login to my account and to my service , for a long time now and every time I get the same message that my id and password is not right . I already change mi password several times , but still the I get the same Error message 201 that my id and password is not ok. what can I

Question

 • DIRECTV Account

51

2

0

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Can't get my dvr to work with my remote control

My remote control no longer will work with my dvr! Can't exces my guide, my recordings or the menu!

Question

 • DIRECTV Equipment

37

4

0

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Hide Channels from Guide

I want to hide all the channels that I don't watch such as Disney, shopping etc.

Question

 • DIRECTV STREAM Setup & Equipment

36

3

0

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hulu app not working

I'm using the opsry box and for the last week Hulu will open, but not play anything. Tried everything including uninstall/reinstall, shutdown, reboot.

Question

 • DIRECTV STREAM Setup & Equipment

1.6K

56

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Directv streaming device and Netflix

When viewing Netflix shows on the Directv streaming box, there is video information being displayed in the upper left corner. It’s the elapsed time, video rate and language. Does anyone know how to remove it? I have a Roku stick on another TV and this doesn’t happen on it so it is definitely somethi

Question

 • DIRECTV STREAM Setup & Equipment

68

5

0

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New 86" Smart TV

I have recently purchased an 86" Smart TV. The current Direct TV receiver I have for that room is the Wireless Genie Mini, Model C41W-100.  Do I need a different receiver for the larger format TV?

Question

 • DIRECTV Equipment

25

2

0

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DirecTV website receiver management page says not connected to Internet

The website management page says my receive is not connected to the Internet. I've checked the receiver itself and it shows that it's connected. I can also stream demand content. I want to connect so I can refresh my receiver. I'm hoping this will fix my issue which is that when I select "channels

Question

 • DIRECTV Equipment

1.5K

8

0

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Official Solution

Closed

$249.99 to upgrade my receiver H44/500 software?

Got a call from a person claiming to be Direct-TV account manager who is responsible for my account. He claimed Direct-TV is re-positioning satellites and I will lose  receptions if I do not upgrade the software which will cost me $249.99 and this amount would be reimbursed six month later. &n

Question

 • DIRECTV Equipment

1.3K

8

0

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manage library shows

how to use remote to delete library recordings

Question

 • DIRECTV STREAM Setup & Equipment

144

1

0

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Message says: Tuner Activity: Your live TV Tuner was taken by TV Room at 9:53 (uses current time). Shows all other tuners unavailable

When we try to change a channel (either inputting the channel number or making a selection through the 'guide'), we get the above screen message. After giving us the time the tuner was taken, the message says:  To tune to 'channel 6',  press an option below.  To return to 'channel 4'

Question

 • Watching DIRECTV

54

4

0

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List of upcoming recordings

Directv Stream with AT&T box. How do I view a list of upcoming recordings?

Question

 • Watching DIRECTV STREAM

149

2

0

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Samsung Smart TV App Buffering

Have a new Samsung UN58TU700D smart TV. I had to download the Direct TV Stream app.  It appeared to install properly. I have a 60 Mb Ethernet connection to my tv.   Problem: The resolution goes from fuzzy to basically ok, but never what I would call HD or sharp.  I've had

Question

 • Watching DIRECTV STREAM

213

3

0

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Official Solution

Streaming Device Limits

Hello! Just looking for some clarification on the 3 outside of the home devices streaming limit. 1.) If I login to a network’s personal app using a device outside of my home (for example the Game Show Network’s app…not the DirectTV Stream app), does this count as one of my devices? And 2.) Does

Question

 • Watching DIRECTV STREAM

579

1

0

Accepted Solution

During commercials my stream pauses on its own and never restarts

During commercial breaks, my direct TV streaming service pauses on its own. If I don’t get the remote and unpause it, it will stay paused that way until it goes to black screen, and eventually times out and turns off. Is there anything that I can do to fix this? Also occasionally when this happens,

Question

 • Watching DIRECTV STREAM

40

5

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