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Optical Output

Is the optical output of the Directv Stream box, PCM or DTS?

Question

 • DIRECTV STREAM Setup & Equipment

90

3

0

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External HD for HR24 receiver

My HR24 HD receiver has a message that says "receiver overheating" Will this problem be resolved by installing an external compatible hard disk to this receiver?

Question

 • DIRECTV Equipment

41

2

0

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Official Solution

Closed

How to change the Time Zone for The Guide

Hello My guide is in EST  so every show is on 4 hours earlier is there a way to change the guides time zone to Alaska time. I have all the location settings turned on and my billing address is correct.  I do get the local channels but all the other channels are on EST. Thanks

Question

 • Watching DIRECTV STREAM

2K

16

Accepted Solution

Poor PBS (channel 13 in Dallas) quality.

The screen goes black at times while audio continues or pixelates or freezes at times. I know of 2 other people with the same issue.  I was told this happens on both satellite and streaming DTV services.  

Question

 • Watching DIRECTV STREAM

24

1

0

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Official Solution

I NEED A CUSTOMER SERVICE EMAIL ADDRESS

I have a problem/complaint that I want to submit to DIRECTV customer service. I don't want to just talk to someone on the phone, I need to state my issue in writing. What email address can I user?

Question

 • DIRECTV Account

242

9

0

Accepted Solution

Time zone streaming

My DirectTV streaming guide shows eastern time zone and I'm in Pacific. My address is in the Pacific Time Zone. How do I fix this?

Question

 • Watching DIRECTV STREAM

403

46

0

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delete from this room only

I set up the whole home with yes share playlist. Delete from this room only, but I can still delete from the other rooms. What else can I try?

Question

 • Watching DIRECTV

35

6

0

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Fraudulent account #5565364

A bill in the amount of $406.00 has been turned over to IC System for collection under my name, Lonnie Green. I have never had an account with Direct TV.  I moved from Los Angeles to NC in 2004 and has never returned.  The account in question was not made by me.   According to t

Question

 • DIRECTV Account

32

2

0

Accepted Solution

Problem with Channel 720 (MLB Mix)

About a week ago, we stopped getting the blue selection box on channel 720 (MLB Mix). This started at about the same time as the Extra Innings free preview, so I thought maybe the two were related, but the preview has been over for a couple of days now, and we still have the problem.  Meanwhil

Question

 • Watching DIRECTV

71

4

0

Accepted Solution

Recording Past Listed End Time

How do I add 15, 30, 60, 120 minutes past listed end time? This is needed to record complete football/basketball games.

Question

 • Watching DIRECTV STREAM

50

11

0

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Cancelled Account but not receiving my refund

I canceled my Direct TV account in late January 2022. I had a credit balance of $95.78 and was supposed to receive a check. The check never came. I called and was told the check was mailed. But--I never received it. My son and I have called dozens of times to no avail! This is pretty sad. I was a lo

Question

 • DIRECTV Account

44

6

0

Accepted Solution

DIRECTV STREAM DEVICE and Compatible Televisions

Is it true that if I get the DirecTV stream device, that I can connect it to any TV make or model with the HDMI cable? Please advise.

Question

 • DIRECTV STREAM Setup & Equipment

47

1

0

Accepted Solution

affordable connectivity program

do you offer discounts

Question

 • DIRECTV Account

75

7

0

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New App Missing Features?

Just saw there was a new DirecTV app. I'm a satellite subscriber and have struggled with the old app for nearly a decade. Originally (if it worked) you could stream any show you recorded from anywhere in the world and watch any channel. Then at some point you could only do that from the same network

Question

 • DIRECTV Account

56

1

0

Accepted Solution

SL5S4NR3-01 not sending signal

It has worked for years camping with no internet. Not sure if I changed configuration? SWM or Multi - Switch?

Question

 • Watching DIRECTV

62

21

0

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DVR fast-forward commercials vs VOD?

I see other similar threads but I still have the following question: I understand with YouTubeTV, with shows (CBS in particular) that are recorded on the cloud DVR, one can be forced to playback the show via Video-On-Demand and one is therefore unable to fast-forward through commercials. Is that

Question

 • Watching DIRECTV STREAM

65

5

0

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Change from U-verse TV

Is it possible to switch my ATT U-verse account to a Direct TV stream account? If so, please provide the how-to steps  

Question

 • DIRECTV STREAM Setup & Equipment

54

2

0

Accepted Solution

Official Solution

Closed

Why does DIRECTV STREAM force commercials?

It appears DIRECTV has jumped on the streaming bandwagon for forcing commercials even though they are charging for the service. I understand 100% if I am watching a local broadcast (streamed) for free, but I cannot understand why when I pay for the service.   Do I possibly have something set w

Question

 • Watching DIRECTV STREAM

5.9K

40

Accepted Solution

Less games

Why do you think it is ok to have me pay for MLB then take games and sream them on Peacock and Apple tv . Essentially you are making me pay again for games i already pay for in MLB

Question

 • Watching DIRECTV

74

15

0

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Will I lose recorded programs?

Replacing my HR54-700 with a new one. Old one works off and on... unreliable. Question...we have lots of programs recorded . Are they on the old receiver or are they in a cloud somewhere?? Will we lose all those recordings when we install the new one?

Question

 • DIRECTV Equipment

50

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