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Unable to Access My NFL Sunday Ticket Account to Cancel Upcoming Season

I have recently relocated outside of the United States and will no longer be able to use my NFL Sunday Ticket streaming account to watch NFL games because it is unavailable outside of the United States. I have tried to get into my account to cancel the upcoming auto renewal but every time that I lo

Question

 • DIRECTV STREAM Account

152

16

Accepted Solution

Unable to change option of VIEW LIVE TV ON STARTUP from on to off

Unable to change option of VIEW LIVE TV ON STARTUP from on to off Others on the list (is cc on/off, autoplay on/off) allow me to change. This is a nusiance especially when I last left on a sports cahnnel and it shows the current score when I want to watch the entire game.

Question

 • DIRECTV STREAM Setup & Equipment

44

11

0

Accepted Solution

Close Captioning/Subtitles Stopped Working

I upgraded my equipment in November and received a HR54 with other devices. Since I have received the HR54, the Close Captions and DirecTV Subtitles gradually stop messaging after about a week, resetting the box (and the entire network of the house) is the only way to fix the CC/Subtitle issue, alt

Question

 • DIRECTV Equipment

127

12

0

Accepted Solution

External HD question

Good afternoon and thank for any thoughts or suggestions to my question. One of my DirecTV Dvr’s has crashed. I had an external 2 TB HD hooked up to it. In the past I had been told by techs that the external HDs are linked to the particular dvr. And as such hooking it up to another dvr will not r

Question

 • DIRECTV Equipment

74

5

0

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Official Solution

DIRECTV STREAM with multiple tvs

Do you need a separate DIRECTV STREAM box for each tv? I have 3 newer Samsung tvs and heard there was an app on these tvs I could use to access DIRECTV STREAM instead of the att box.

Question

 • Watching DIRECTV STREAM

5.2K

7

0

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Got Squirrels? - Bare copper wires from the satellite make for a messy signal ...

My Mom's dish is approx. 20 years old. It has constant exposure to severe wind, sunshine, wet and freezing weather and squirrels.  After all that, the wires from the satellite dish are now bare copper and tattered insulation. The signal quality is almost unacceptable.  How can I request a

Question

 • DIRECTV Equipment

66

9

0

Accepted Solution

channel numbers

I have looked and cannot find a list of channel numbers included in the various premium packages, HBO, Starz, etc.

Question

 • Watching DIRECTV

50

9

0

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Official Solution

how to stream sports events when overseas

I'm in South Africa and would like to stream the Warrior Games but unable to do so. What are some troubleshooting tips

Question

 • Watching DIRECTV STREAM

480

4

0

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Official Solution

Remote Menu can't access Settings

We have DirecTV Whole Home set up, with four TV's. The Remotes on two of them fully integrated with the Genie and TV's. But two of the remotes will not get past "recordings" on the menu, and we're unable to access Settings to program the remotes to control the TV's. One is a brand new TCL Rocu TV an

Question

 • DIRECTV Equipment

718

3

0

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Official Solution

TV Stuck on one channel

When I turn on my TV, it is stuck on one channel. Remote wont pull up guide or perform any other function. I have changed batteries out. I have changed TV's and boxes from other rooms that are working and still the same problem. How do I fix.

Question

 • Watching DIRECTV

4.5K

5

0

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Why are local conditions stuck on Weather Channel in HD?

The local conditions on the Weather Channel has been stuck at 99 degrees and sunny with a heat index of 110 and wind out of the south at 7 mph since last Wednesday. I know it was not 99 degrees at 5:48 this morning.  Accuweather said it was 79 degrees.  Weather Channel says this is someth

Question

 • Watching DIRECTV

35

6

0

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Official Solution

Cloud dvr Spanish auidio

My cloud dvr is recording the Spanish audio of a show I record weekly. How do I fix this?

Question

 • DIRECTV STREAM Setup & Equipment

78

4

0

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Official Solution

Recording Settings from DVR to DirectTV Stream

Is there any way to transfer your setting of what shows record when from a uverse DVR to DirectTv stream?

Question

 • DIRECTV STREAM Setup & Equipment

369

1

0

Accepted Solution

PRE-PAID CARD REFUND DUE

REF # 1-261518436154 - ref to returned equipment and overcharges for Mar/April 2022. Third time calling - and escalating the request. Print a nice billing statement with -$94.17 No refund is processed. I talked to this Customer Service Representative again for the third time in months to get thi

Question

 • DIRECTV Account

30

2

Accepted Solution

Internet Access

HR22 has stopped connecting to the internet! There was no problem until two days ago!  I have tried to reconnect but have had no luck! This receiver is at least 10 years or more old! 

Question

 • DIRECTV Equipment

60

8

0

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Stream remote

Is there another remote that will work with the Directv Stream ‘box’? I hate the button layout of the standard one.

Question

 • DIRECTV STREAM Setup & Equipment

69

5

0

Accepted Solution

canceling sunday ticket streaming

I have a sunday ticket streaming account from a few years ago that I am attempting to cancel. I can't seem to see it in in my linked ATT accounts, and the website does not expose a way for me to cancel the service for 2022. Has anyone had luck canceling sunday ticket streaming? I don't want to p

Question

 • Watching DIRECTV STREAM

40

1

0

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Direct tv satellite vs direct tv streaming

Which is best, Direct TV streaming or Direct TV satellite. we are elderly, and not sure we could navigate the streaming option. But on the other hand, we KNOW that streaming is the new way. ATT no longer supports the Uverse that we have. Lack of support, high prices, have forced a change. A c

Question

 • Watching DIRECTV

162

11

0

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Official Solution

How do I reach a live person, paying off devices

I clicked the button to payoff devices ( to lower my monthly bill) and my credit card was charged twice( I have 2 devices and they said I paid off 4). My new payment is reflected correctly, but my bank told me to contact Direct TV because I was double charged. How do I reach a live person? The chat

Question

 • DIRECTV STREAM Account

1.6K

6

Accepted Solution

Redirect TV Display to Computer.

No, this isn't about sitting at the computer and using the app. My home office is set up so that my computer is in front of me and the TV is off to one side. I have a comfortable view of both my computer screen and the TV. I have guests coming and set up a bed in my office. The issue is that t

Question

 • Watching DIRECTV

44

5

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