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Speak to representatives

Need to contact directv but call stays on hold for over an hour with no representative answering the call.

Question

 • DIRECTV Account

347

4

0

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NFL Sunday Ticket TV

Currently living with my parents who already have established cable and internet (not Direct TV, they are surrounded by trees). When I check our eligibility it of course says not available.  My husband and I just want to stream our favorite team, that’s out of market.  Isn’t there anyway

Question

 • Watching DIRECTV

212

1

0

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Closed

HOW DO I CORRECT A OVER PAID ACCOUNT?

HOW DO I CORRECT AN OVER PAID ACCOUNT??

Question

 • DIRECTV Account

126

2

0

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Channel 200 missing

What happened to channel 200. It was the preview channel for directv cinema.

Question

 • Watching DIRECTV

735

7

0

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BEING BILLED FOR CANCELLED ACCOUNT

WHEN WE CANCELLED OUR ACCOUNT I WAS TOLD I DIDNT OWE ANYTHING. WE DON'T USE AT&T ANYMORE. ALL EQUIPMENT HAS BEEN MAILED BACK.  EVERY TIME I HAVE TALKED TO A NYONE  FROM AT&T THEY ARE FROM ANOTHER COUNTRY AND EITHER DON'T UNDERSTAND OR JUST DO WHAT THEY WANT.  I DO NOT PLAN TO

Question

 • DIRECTV Account

524

7

0

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Anyone Else Receive this Scam on March 17, 2021

From: (edited as per community guidelines) Dear Customer, This text refers to the sponsored promotion by eBay on your AT&T DIRECTV services. Your PROMO CODE is (DTV2918-E1). This is a contract free offer for 2 years, with a fix monthly bill of $69.99(Including taxes and services charges). In

Question

 • DIRECTV Account

2.6K

11

Accepted Solution

Official Solution

Closed

how can i reach billing dept. by email about a problem

my initial email complaint was replied to via a "do not reply" email, which does not help at all in communicating with AT&T

Question

 • DIRECTV Account

63

5

0

Accepted Solution

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DirecTv stopped accepting control from Alexa

Alexa (Amazon Echo) will no longer control my DirecTV Genie. I have deleted the devices, deleted the skill, reninstalled the skill, rediscovered devices, reset the receiver, nothing works. Alexa responds as if it is interacting with the Genie Reciever (“Tuning to xx on DirecTV”) but nothing happens.

Question

 • DIRECTV Equipment

845

16

0

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Setting Direct TV box to receive IR signal

I just purchased a new Samsung QLED TV and am trying to set up the Samsung universal remote.  I cannot get it to work with my Direct TV box.  Samsun says, "Check if your satellite box is set to receive IR signals for universal remote." I cannot figure out how to do that.  Help!

Question

 • DIRECTV Equipment

3K

7

0

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Disable Autoplay Next Episode

Is there any way to disable Autoplay of the next episode? I have a data cap on my internet and it causes my data to go up if I fall asleep watching TV. I also have AT&T internet so if it causes me to go over I think it would be a good idea for Direct TV to add an option to disable Autoplay. I should

Question

 • DIRECTV Equipment

1.2K

3

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How do I know if I have HBO max

Do I have hbo max if I already have DirecTV  premium  package 

Question

 • Watching DIRECTV

94

3

0

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Closed

How long can a paused program stay paused

How long can a recorded program stay paused?

Question

 • DIRECTV Equipment

2.8K

15

0

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Program guide wrong for Sacramento local station KXTV 10

Program guide listing for Sacramento area Sunday mornings 1:00-3:00AM is wrong, has programs starting at 5 after the hour instead of on the hour and the program descriptions aren't right either, Castle is currently in season 1 and the description says season 7.

Question

 • Watching DIRECTV

14

1

0

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When attempting to connect to my recorded playlist with the Directv App, the app consistently states error 102 steaming from another device

My Android DirecTV app consistently will not allow me to stream recorded shows and gives the error code 102, streaming from another device, which is not true. No one else is streaming and I have AT&T internet. The connection to all my other apps work perfectly. I’ve cleared my cache and even del

Question

 • Watching DIRECTV

40

3

0

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senior discount

Does direct tv offer a senior discount

Question

 • Watching DIRECTV

1.5K

1

0

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Can’t pause directv

When I am watching a recorded program and I pause the TV it comes back on after 30 seconds, so I cannot pause the TV. also, when you go to all of your recordings and you’ve already watch something - there’s nothing that says start back to the beginning, etc., there are no options except to delete.

Question

 • DIRECTV Equipment

86

4

0

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Missing reward card

i do not receive 200 reward card it was in contract  3 moth ago  you company reward card is in mail to this day i have no card i am waiting to end this year  no card iwiil move to different company i will do nothing with dishonest people

Question

 • DIRECTV Account

1.4K

7

Accepted Solution

Official Solution

Disable satellite discount.

I'm disabled and received food stamps, SSI, and SSDI that my only income and it is $820.00 a month. I was looking for satellite tv that I can get either free or discount. I pay $700 a month rent and just got out of the hospital awhile back from pnuemonccal meningitis with sepsis, life support, strok

Question

 • DIRECTV Account

180

7

0

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Official Solution

Closed

registering a complaint

I realize Covid has greatly affected all areas of our economy and society. As a customer of Farm Bureau insurance, they early on sent their customers rebates of 40% of their premium because vehicles weren't being driven as much as normally. Covid has greatly impacted your programming in that custome

Question

 • Watching DIRECTV

46

4

0

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I need a extension on my bill

I need a extension on my bill

Question

 • DIRECTV Account

149

2

0


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