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Bookmarking channels

I want to bookmark a channel. Your site says to find the channel in the discovery tab and click on book mark, but I can’t find the discovery tab.

Question

 • Watching DIRECTV STREAM

14

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0

I would like to identify the pictures that are sequenced thru when I pause a program that I am watching

When I am watching a program (either recorded or live) and pause the program, a number of natural landscape scenes begin sequencing thru. I am interested knowing the location of one of the winter scenes that is of a brook with ice covered rocks and a shoreline of hemlock trees.  

Question

 • Community lounge

6

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Accepted Solution

Official Solution

DirecTV Stream - what happened to the skip 15 seconds button!?

Found it (Fire TV) Right click on the circle is skip 30!

Question

 • Watching DIRECTV STREAM

167

8

0

Episode 4 of Helter Skelter in EPIX On Demand is missing.

Episode 4 of Helter Skelter in EPIX On Demand is missing. All five other episodes are available to stream. Why is this episode missing? Please restore this single episode.

Question

 • Watching DIRECTV

11

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Expanding DVR storage capacity

How to add an eSata external hard drive to increase the storage capacity on my DVR, also is there a maximum Qty storage (Gigabytes) that can be added to each DVR (Externally) Specifically asking about a R22 DVR and HR24 DVR and Genie HR44 DVR, as I have all three types. Any recommendations of whe

Question

 • DIRECTV Equipment

32

4

0

Wireless genie in backyard looses signal constantly

Our main genie is in our family room. The wireless genie is located on our patio in backyard which is in range to main genie according to our Direct tv installer. We get coverage there but constantly loose signal while watching any tv show. We have a wifi booster that we have tried placing in variou

Question

 • Watching DIRECTV

37

6

0

Watching DVR on Computer

If my TV goes out and I don't have a smart phone, is there a way to view my DVR shows on my computer?

Question

 • Watching DIRECTV

20

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0

Closed

Pixelation on NBC4 Washington DC

Are people still having pixelation issues on NBC4 in Washington DC? This has now been going on for weeks!

Question

 • Watching DIRECTV

21

3

0

Closed

Replace a dvr recorder

I'm trying to replace a dvr recorder

Question

 • DIRECTV Equipment

11

1

0

Does the Ultimate package include the YES Network ?

Is the YES Network included in the Ultimate package. I read in place that it is but now don't see it anywhere.

Question

 • Watching DIRECTV STREAM

31

2

0

Accepted Solution

Directv only playing in a corner of new LG OLED tv

I use Apple TV (connected to WiFi) to play various streaming apps. All of them play perfectly on my new LG tv except Directv. When the logo appears it is full screen, but it is only in the upper left hand corner of the tv screen.

Question

 • Watching DIRECTV STREAM

37

8

0

Programming remote To tv

My RC 66 remote quit working. I have another one but I can’t get the menu to show up on the TV to program it. I have tried all the suggestions by holding down the mute button and enter button etc. etc. Nothing works. Help!

Question

 • DIRECTV Equipment

16

1

0

new description box

I have just started getting a pop up when I start things that has what looks like a musical note and a description of the program inside of it. Anyone else seeing this or know how to turn it off?

Question

 • Watching DIRECTV STREAM

64

10

0

2017 Samsung TV Can't Reinstall Dstream App

Just over a week ago, a few of my apps crashed on my 2017 Samsung TV. I reset the Smart Hub, which deleted the apps and I began to reinstall them... but the Dstream app will not install. I keep getting error 118 unable to install please try again later. I can still download other apps just not that

Question

 • Watching DIRECTV STREAM

21

4

0

How to cancel DirectvStream

We have been Directv customers for 4+ years for our home. Recently when staying at a VRBO where the tv access was only through apps via a smart TV, and not having any experience with app based tv, we tried throwing our Directv signal from our laptop to the smart tv. That was not successful as Direct

Question

 • DIRECTV STREAM Account

61

7

0

Wireless mini genie drops signal every time TV is turned off and on

I have 3 wireless mini genies and only one of them has an issue. It is also the one closest to the video bridge (is that the correct terms for the antenna?). If I turn on the TV I get a message "No Signal." If I reset the mini genie with the red button, the signal comes back on. BUT, when I turn of

Question

 • DIRECTV Equipment

25

3

0

Accepted Solution

Remote

ATT remote works for most things, but not to turn on/off the TV and not for volume.

Question

 • DIRECTV STREAM Setup & Equipment

32

3

0

Accepted Solution

Do all DirectTV channels “use” the resolution of OLED tv’s?

If one buys an OLED tv, do all direct tv channels come in at that resolution?

Question

 • Watching DIRECTV

26

2

0

Can’t program volume control

I just purchased a new Vizio tv model M50Q6-J01. I’ve reprogrammed this new tv to my genie rc73 remote and everything works except the volume control.  I’ve been to your website for programming instructions and programmed the genie multiple times using code 10885 with no luck. 

Question

 • DIRECTV Equipment

43

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0

Alert keeps popping up: “WiFi is not connected to Internet”

Constantly getting this annoying alert. There’s nothing wrong with my WiFi. I’m able to access online DirecTV content (Genie receiver) and my Bravia is connected fine (Netflix, etc). Also, my AppleTV box connects fine. Anyone else having this issue?

Question

 • DIRECTV Equipment

13

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