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Why is DirecTV unwilling to work with my financial situation?

I am currently between jobs and will be starting another job on August 6th, where I will be making more than enough money to pay my bills, including my DirecTV bill. At the current moment, I do not have enough to pay any bills in my bank account. I have contacted other companies who I currently have

Question

 • DIRECTV Account

191

3

0

Closed

Wired Ethernet Network vs. DECA Ethernet over Coax

I have a new install that was done at my house with 2 HD receivers and one HD DVR.  My house is networked with CAT-6 Cable and a Gig-a-bit switch providing service within my house.  I know my DSL connection is the bottle neck of the whole system but that is not my concern.  Would it be better to uti

Question

 • DIRECTV Equipment

2.1K

6

0

Accepted Solution

IR Sensor Location on C71RW-400 Box?

Trying to place an IR emitter on the C71RW-400 box. Hoping someone could post a picture with location or a link to pictures or a detailed description of where it is at.   Thank you

Question

 • DIRECTV STREAM Setup & Equipment

49

5

0

doubled billed

i was doubled billed for sunday ticket i would like a refund of the doubled charge for NFLSUNDAYTICKET.TV streaming service

Question

 • DIRECTV Account

25

1

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Old app/New app

I am under the impression that the old app is going away soon. I can only figure that is why I can't download it to my tablet. Will the new app have the capability to download recordings from the dvr, so I can watch when unable to use wi-fi (like on a plane)?

Question

 • DIRECTV Equipment

49

4

0

Multiple boxes in the same location can the remotes be programmed to specific boxes

I am working with a bar and they have 4 direct tv boxes that are in their IT rack. Can the remotes be programmed to only work with 1 box so if you change a channel they all wont change?

Question

 • DIRECTV Equipment

22

1

0

unsubscribe

The Direct TV ADS for Football are obnoxious and impossible to get rid of. Anyone have any luck??

Question

 • DIRECTV Account

26

1

0

Local stations pixelate

Need help, we are in 93306 zip and the local stations only are pixelating, this started 2 weeks ago. So far I have unplugged from power, ethernet, hdmi and reconnected, also did a restart in the settings. The ethernet is running at 300+ mbs on AT&T internet. Thank you for any solutions.

Question

 • Watching DIRECTV STREAM

95

9

0

Unacceptable Customer Service - a month without service and two appointments pushed out

A month ago, my partner and I had a new roof installed on our home in St Paul, MN. This required our DirecTV dish to be uncoupled from the roof but not disconnected. Once the roofers were done with their work, the dish was remounted to the roof in exactly the same place as it was removed from. We ca

Question

 • DIRECTV Account

74

4

0

MLB Extra Innings

Is there a way to set up my Genie to record only the CUBS BROADCAST for the Cubs games, Chnl 664? I've set up the team to record but I usually get the visiting teams broadcast and not the CUBS broadcast of the game, which is not what I want to watch. I would prefer that it automatically records chan

Question

 • DIRECTV Equipment

27

1

0

How to I get a return equipment box abd label?

I have cancelled my service. How do I get a return box and label. Couldn't understand the rep on the phone when I asked about it.

Question

 • DIRECTV Equipment

26

5

0

Directv account shows streaming service that was cancelled not new Satellite service.

I have been an Att customer for close to twenty years. Back in 2018 I tried the Directtv streaming service, but soon canceled it for Uverse. Six months ago I moved and Uverse wasn’t available, so I signed up for Directv satellite. The tech sat it all up. I didn’t have to log in or create an account.

Question

 • DIRECTV Account

41

1

0

Receiver problems

My receiver is stuck on Channel 100. i cannot change the channel. i can turn the tv on and off and raise and lower the volume so i know the remote is working. replaced the batteries anyway no correction. tried Mute + enter suggestion screen never changed. have called twice about this and all i got w

Question

 • DIRECTV Equipment

45

9

0

NFL Ticket with Stream

I am a directv customer and we are in FL for the winter and will be using the Stream service. I purchased the Sunday ticket and will I be able to utilize my subscription on Stream? Please advise. Thanks.

Question

 • Watching DIRECTV STREAM

39

1

0

Accepted Solution

Compatibility of 4K boxes with hybrid fiber optic hdmi cable

Has anyone had issues with 4K Genie and hybrid fiber optic cables? When I use one with my Samsung Q80TA HDTV I do not get support for 1080p and 4K resolutions. I have no such issue with copper based hdmi cables.

Question

 • DIRECTV Equipment

77

9

0

Anyone else getting a broken signal/picture on AT&T Sportsnet?

Hi all. This has been happening a lot lately as I watch Astros games. The picture breaks up, gets pixellated, the sound gets choppy, sometimes the screen freezes altogether. Anyone else getting this or know what might be causing it? It's not happening on other channels. Thanks!

Question

 • Watching DIRECTV

15

1

0

Accepted Solution

No CW

When will directv streaming add the CW to my lineup?  I had it with Direct satellite  I am in the Huntsville Al DMA

Question

 • Watching DIRECTV STREAM

129

11

0

Watching Direct TV online

Every time I try to watch Directv online, the website keeps logging me out. I login, click on the "watch online" option or the "quide" option, it temporarily takes me there, then re-directs me back to the sign on page (saying signing in) and then it logs me out. Every (Edited per community guide

Question

 • Watching DIRECTV

62

2

0

protection plan

exactly what does the protection plan pay cover

Question

 • DIRECTV Equipment

160

10

0

Accepted Solution

Playback failed. No audio/video data packets received from server"

Anyone have a fix for this ?

Question

 • Watching DIRECTV

46

8

0

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