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Outstanding balance for returned TV equipment, 2 week wait time for resolution?

I went to add a tablet to our AT&T account tonight, and was informed that there was an outstanding balance of approximately $180 from 2020. Following up with a phone call, after a 93 minute phone call where I was bounced around to at least 4 different people, I was told that they could see I'd r

Question

 • DIRECTV Account

28

6

0

getting directv stream app on my lg smart tv

i`m connected to a LAN where my Directv box is also connected. Why cant I see Directv Stream in my apps options?

Question

 • Watching DIRECTV STREAM

67

4

0

Billing Dispute

Hello, I returned my directv equipment sometime back through The UPS Store. ATT has sent me a final notice to pay 149.99 for equipment.  I've gone to The UPS Store to see if they have record, and apparently they send all deliveries in one large box and do not keep record...  I tried ch

Question

 • DIRECTV Equipment

26

1

0

Closed

Fraud Dispute

I tried calling the fraud line but was told to go online and dispute a fraudulent charge. How do I do that?

Question

 • DIRECTV Account

60

7

0

Accepted Solution

where is my refund?

i canceled directv satellite may, 2022 and have not recevied my refund yet, every time i call directv they give me the run around from one department to another for nearly 2 hours

Question

 • DIRECTV Account

43

3

0

Accepted Solution

dc local NBC channel 4 audio drop-outs

for years the audio will drop for 1 second. It could happen 10 times a minute or not for 15 minutes. Its not just my location, my son who lives 90 miles away has the same issue. Watching the news and trying to understand what they are saying is a pain. Any idea who we complain to?

Question

 • Watching DIRECTV

22

3

0

Vizio Roku TV - No sound for Direct TV when PS5 is connected via HDMI

Just purchased a Vizio 65" Roku TV. PS5 has sound, and streaming apps all have sound, but Direct TV sound isn't working.  If we unplug all HDMI's, unplug TV, restart TV and only plug in Direct TV receiver, then sound works.  As soon as you connect the PS5 via HDMI, the sounds cuts off aga

Question

 • Watching DIRECTV

23

3

0

log in issues

i have 3 TV's in my home connected to my home network and two kids off at school using it there. when i try and log in on my phone or ipad i am told my user and/or password are wrong. i know they are right. i called direct and they couldn't understand either, said i should try and change the passwor

Question

 • Watching DIRECTV STREAM

42

1

0

Closed

Too many devices streaming

I have 2 devices streaming and can’t add a 3rd. I haven’t had this issue before

Question

 • Watching DIRECTV STREAM

187

5

0

I have 4 Stream boxes but can olny use 2 at home location

Following DTV Stream's directions, I set my location to my cabin when I visit. I now can't set my location back to home, so I can use all of my devices.  They say I'm limited to 2 devices away from home.  I tell them I'm here at home.  They tell me I can't set my location back to hom

Question

 • Watching DIRECTV STREAM

71

5

0

Cant Log Into NFL Sunday Ticket

The season has started and every time i try logging in it says theres a pending status

Question

 • Watching DIRECTV

29

2

0

Request a transfer of responsibility

Milton Martinson has passed and I, Charlene Martinson, as his widow need to do a transfer of responsibility on this account as we have done on my landline, internet and my cell phones

Question

 • DIRECTV Account

19

2

0

DVR Mobility questions about streaming

I recently got a new dvr as my old one had all sorts of issues. I am now able to connect to the internet and I can see my downloaded shows on my iPhone.  However when I attempt to stream those recorded shows there is a diagonal line through them and when I try to watch it it says  'Not

Question

 • Watching DIRECTV

29

2

0

Is the SEC Network streamable?

Can I stream the SE c Network on my iPad?

Question

 • Watching DIRECTV

14

1

0

Accepted Solution

Official Solution

Closed

Instructions for Model H24-200

Is there any way to view a user's manual for the Model H24-200 receiver? Thank you.

Question

 • DIRECTV Equipment

1.6K

5

0

Purchasing movies or entire seasons of tv shows?

New Direct TV Stream user here. I don’t have Direct TV cable..just the stream. Anyway, I was curious if I have the ability to purchase movies or entire seasons of tv shows to permanently add to my library? If so, where’s the link to do that? Thank you!

Question

 • DIRECTV STREAM Account

37

2

0

Does DirecTV Stream have 5.1 surround sound and 60FPS? What about 1080p and 4K channels?

I've been a DirecTV Stream customer since it was AT&T TV. I'm wondering if it has these features? Thanks

Question

 • Watching DIRECTV STREAM

94

3

0

Unable to delete shows after viewing

I have been with DirecTV for over 25 years when it was fairly new. But lately, I am having the same issue with deleting shows completely after viewing them. I have a wireless Genie in our master and the DVR in the living room. Now the message I get is that the show can not be deleted because someon

Question

 • DIRECTV Equipment

32

2

0

My direct tv main receiver is stuck on one channel the only thing working is peer button mute button and volume. I have unplugged everythin

My direct tv is stuck on one channel. The only thing working is the power button the mute button and the volume button. I have unplugged reset and yes the batteries are fine

Question

 • Watching DIRECTV

16

1

0

NFL Sunday Ticket sign in issue

Recently re-created account for Sunday Ticket but am unable to login. Keep getting credentials error. I have reset my password multiple times. Uninstalled and reinstalled the app multiple times. Tried on a different app with no success. They provided temp password and still is not working. I also re

Question

 • Watching DIRECTV

45

0

0

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