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Error code 39 (unexpected error) and 13 (programming update)

Anything that was supposed to record today did not. History says it was unexpected error. Any ideas on why his could be? Other programs recently were supposed to be recorded that didn't had the reason of programming update. Is there any way to choose when these updates happen? Might switch to dish i

Question

 • DIRECTV Equipment

2.5K

8

0

Looks like the new Directtv app no longer allows to save a DVR recording to a device

It appears that DirectTv has removed the option to save a DVR recording to a device (ipad, phone ect) . If this is true time to switch to DISH which still allows it

Question

 • Watching DIRECTV STREAM

64

2

0

Closed

DIRECTV STREAM keeps freezing and no solution

I have had this service from before it was Direct TV Now and had very few issues. Let me preface this by saying I use it on a fire cube that also runs Netflix, Hulu, Disney+, Amazon etc. with NO issues.  The stream constantly freezes for 30+ seconds then reloads and continues. It occurs during

Question

 • Watching DIRECTV STREAM

4.7K

31

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Official Solution

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Will I get charged for Directv remote?

The cancellation return form from directv is only asking for the receiver box. In reading the official Directv service agreement it says that the leased remote must be returned . It does NOT say that I’ll be billed if I don’t return the remote. Note I’m asking about the directv remote, not UVERSE or

Question

 • DIRECTV Account

3.9K

5

0

Bose 321 sound system - can't get the Directv remote control volume to control the bose speakers volume

hi, I have a Bose 321 surround sound with 2 Bose speakers on either side of the tv. It has a standing subwoofer  I was able to connect everything  tv is sony my directv remote controls volume won't change the volume of the Bose speakers.  anyone know how to fix this?

Question

 • DIRECTV Equipment

40

6

0

Universal or Genie remote?

I need to order a new remote. I currently have a universal remote ( long white rectangular) but there is an option for a genie remote as well. How do I determine which to buy as a replacement?

Question

 • DIRECTV Equipment

23

4

0

Accepted Solution

Oan

Why did you discontinue OAN and continue to sell, provide, and promote the left wing (Edited per community guidelines) organization CNN. The level of verified mis-information is legendary. I cannot support an organization that actively silences an entire point of view. One that is rapidly growing.

Question

 • Community lounge

56

8

Prime Video app on Directvstream

Prime Video was working on my TV with a Directv streaming box. About a month ago it stopped working.  Now I get an error message that says the app is incompatible.  I am trying to uninstall the app so I can re-install an updated version but I am unable to uninstall it in the Directv envir

Question

 • Watching DIRECTV STREAM

69

11

0

Problems with turning on the bos

When I turn on Directv streaming not every time but a lot of the time there is a problem to get it to work? this morning the box in the living room forgot the wifi connection , the other boxes work fine. Often I have to go to setting and restart it to get it to come on. And that happens on different

Question

 • DIRECTV STREAM Setup & Equipment

31

8

0

Direct tv stream app on kindle fire tablet

I have tried several times but it doesn't work.

Question

 • Watching DIRECTV STREAM

37

7

0

Chromecast with Google TV

Just purchased a brand new Chromecast (the very latest model) after seeing on the DirecTV Stream site that it supports Google Chromecast version 2 or higher. Naturally I assumed that the newest one was at least version 2, but more than likely higher. And yet there is no app available for DirecTV St

Question

 • Watching DIRECTV STREAM

8.1K

30

Determining Scheduled Recordings in Guide

DirecTV Stream with C71KW box. I know that the marking in the Guide of programs to be recorded leaves something to be desired. You have to actually highlight the show to see if there is a red dot. However, I just ran across an issue with that.  I have a series/new only set for American P

Question

 • Watching DIRECTV STREAM

25

3

0

TV5 Monde "French Television Channel" We would like to see Directv include this channel in their International TV lineup.

We are Directv customers. We would like to see Directv include TV5 Monde (a French channel) in their international channel lineup, like other providers do?  We now subscribe to Sling to get this French channel, but we would like to see it on Directv so we can view it directly. If any of you

Question

 • Watching DIRECTV

322

6

PQ Constantly Changing Mid Stream

I wanted to see if anybody else had this issue. I use the app on an original Apple TV 4K and the new 4K model. I often have an issue where the PQ or frame rate will change numerous times while watching something. It’s most noticeable watching sports. It’s as if my internet speed is tanking but it’s

Question

 • Watching DIRECTV STREAM

27

2

0

DirecTV Stream Slow Moving Through Interface on the Roku

I am trying to get used to the DirecTV Stream app on Roku and it works great on my large Roku TV, but the smaller ones, it's very slow. From my experience with IT related items, it would make me think that the app is built for higher performance hardware and the smaller TVs are not robust enough.&n

Question

 • Watching DIRECTV STREAM

34

5

0

I need to place my Service on vacation at 1194 Dartford drive fl 34688 act # 3087579 please advise

I want to place my direct tv service on vacation its at 1194 Dartford drive tarpon springs Florida the acount number is 3087579 Earl Slusser phone 5709269336 it needs to be on hold until December

Question

 • DIRECTV Account

28

2

0

How to Adjust Series Recordings in DirecTV Stream App?

I have set series recordings but I see nowhere that I can adjust these settings, other than canceling then setting back up. With that, there is no where to see all series recordings in one place to see what you have on your list.  This really is a function that needs to be added, unless it's t

Question

 • Watching DIRECTV STREAM

35

5

0

Non-network Commercials Cause Juddering/Lag on 4k Firestick App

Using the DTV Stream app on a 4k Amazon Firestick. On non-major network channels (anything other than ABC, NBC, CBS, etc.) some commercials cause the sound to judder and lag. When this happens, going up or down a channel and immediately going back to the original channel fixes the issue, but a diffe

Question

 • Watching DIRECTV STREAM

94

16

0

DirecTV Remote and LG C1 Television- How to Switch Inputs

I just bought a new TV, the LG C1. I was able to connect the DirecTV remote to work with the new TV, but the button that allows you to switch inputs (between say the DirecTV box and a game unit and a Apple TV or Roku) does not work. The remote does turn the TV on and off and control the volume prope

Question

 • DIRECTV Equipment

39

2

0

DirecTV Stream, Guide and Recording Improvement Suggestions

I converted from Directv Satellite to Stream many months ago. In using Directv Stream, "The Guide and Recording of Programs" user experience needs work! Directv Satellite guide was very good, DTv Stream lacks functionality to make it as easy to use as its Satellite partner. One major suggestion incl

Question

 • Watching DIRECTV STREAM

54

6

0

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