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Picture issue with stream device on startup

I have a Sony KD65X750H connected to a DirecTV stream device. Every day when we first turn the TV on, there is no picture. The stream device is on and we hear sound, but there is no picture, we can't even see any onscreen menus. We have tried updating TV and device software, resetting the d

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573

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Directv lies!

I’ve been a Directv customer for 15+ years and finally got tired enough of their high prices, bad customer service and constant billing issues that I called to cancel and switch to Dish. The Directv representative I spoke with assured me that they would do everything they could to keep me as a custo

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316

1

equipment needs replacing - requested a MONTH AGO!

PSI is over our "multi-dwelling" account and the customer service is DEPLORABLE! I am not valued as a customer and am about to cancel my account and put DirecTV on blast on my social media for the public to see!  Been waiting a month to get one of my Genie boxes replaced, and NOTHING has been

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30

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Trouble Loading Content

All my other apps work fine but when I open the DTVS and go to a channel I get a blank screen with “looks like we are having trouble Loading content, please try again later.” This only occurs in my Firestick application, not in Apple TV.  Yes, rebooting the Firestick seems to solve the proble

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2.4K

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Equipment return

I returned my equipment using the label supplied to me by DirectTV over a month ago. I was recently charged for the equipment and am requesting the charges be reversed. I left a review on trustpilot and was told to reach out here for my issue to be resolved.

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64

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Black screen on local channels

HR54-500 For the last 2 years I've had a black screen pop up while watching golf on CBS and the NFL on Fox via DirecTV. About 5 seconds after the black screen disappears and normal viewing is returned, I will get a 1 second audio dropout. The link below will show you what I've encountered. This p

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593

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remote doesn't control volume

Two identical TVs (LG). One remote installed controls volume and one doesn't.  On a different TV (Samsung), installing the remote took me to a dialog to control volume, but I cannot figure out how to get into that dialog for the other LG TV or the fourth TV in the house (Sharp) that also doesn

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852

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Recording a program after searching

Ok I need help from my friends out there. I’m new to internet streaming and am using Gemini air. When I use search or on demand and find a show why can’t I record that program for later viewing having it be added to my dvr recordings. Fo example I searched for last Saturdays SNL and found it but the

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21

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Direct tv via internet with air device recording

I’m still learning using the air remote. I’ve use satellite since 1997 and I really like using the air vice Roku particularly since I can directly dial in channels. BUT - BIG BUT HERE - I’m having trouble getting things recorded. I’m good recording from the guide but I wish the jump to date feature

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26

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Casting Directv recordings from my ipad

Is it still the case that Directv does not support casting recordings that I have saved from my iphone/ipad? Does anyone know when this will be addressed?

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22

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Accepted Solution

Stream BYOD / Bring Your Own Device

No one seems to be able to tell me how or where to sign up or the price for BYOD. I have a smart Roku tv and would access DirectTv thru a TV or Computer or Phone APP. I do NOT need ANY devices like gemini and such. I do not want to pay the $7 per month per tv for the Gemini device. I do not want to

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101

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Direct TV Satillite service

Can I discontinue my direct tv satellite service and just have a direct tv streaming service?

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30

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Full Leaderboard for the Masters

I was watching the Masters coverage over the weekend and found two errors in the Full Leaderboad listing. 1. The column "Today" should list the players under/over par for the current day. Example: Scheffler "Today" score was -4 not -11 as shown on the attached photo .  -11 was his overall sco

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37

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Paramount+ lagging on DirectVstream box

On my TV with a DirectVStream box and Ethernet connection there is long lag to load a show on Paramount+. This lag doesn't happen on my TVs connected via Wifi and Roku, nor my cell phone, or iPad. None of my other streaming apps lag on this TV. My internet speed tests fine. Why is it lagging through

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41

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Commercial added in paid subscription Korean channel

Just recently they add local commercial while the show was running so I missed that portion during the commercial this is just happened recently, I had this special Korean channel for past 6 months and never had this issue when I paid YouTube premium channel, there was never had the commercials sin

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38

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News Mix Channel 71 stuck on CNN

I cannot move between the different stations on the screen when the news mix channel (71) is on the screen. I used to be able to do this. I have tried doing a red button reset. This has been going on for a few days so it is not a temporary situation.

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215

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Directv keeps loosing internet connection only one box

Recently, last couple of days my downstairs Directv stream box keeps loosing internet connection. My upstaits box does not do this.  Nothing has changed with my current internet setup or placement of devices.  Any ideas?  Is it a bad box? I am going to swap and see if it follows the

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1.5K

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Accepted Solution

No record button

I’m using the latest DirecTV app on my iPhone. The guide shows three PBS stations. On 4/16 at 10 pm two of those stations show a program that I would like to record. However, when I open those entries there’s no “ Record Episode” button. Why not? If it matters, I’m away from home at the moment, and

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43

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Upgraded equipment

Curious I have had the same equipment for some time now. I have heard you can request updated equipment if you equipment is over two years old. Is these any truth to this?

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4.7K

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Direct TV & ATT Account

Hello, so I have both an AT&T account and a Direct TV account under the same email, however, whenever I try to log into my direct tv account it logs me into my AT&T account and cannot manage anything related to direct tv.

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650

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