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How do I connect my DIRECTV to my Internet?

It keeps telling me that this client cannot access the Internet to use the genie, but I don’t see anything on the

Question

 • DIRECTV Equipment

29

3

0

Fed up, don't know what to do

I know this is a forum but if anyone can point me in the right direction, I would greatly appreciate it. Long story short, Directv has been canceling installation appointments or just not showing up since August.  This led to constant phone calls and reschedules, but when I was about to cancel

Question

 • DIRECTV Account

140

8

0

Closed

Newsmax

What happened to Newsmax and Fox. Is this the best you have? Dish is available if it is.

Question

 • Community lounge

52

10

Closed

Newsmax

I Canceled have until February 2nd bring back Newsmax before then I have been Loyal to you for 18 years how about you return the favor????????

Question

 • Community lounge

45

6

Closed

Newsmax!!!!

Direct TV should not have de platformed Newsmax. There was no reason for this except anti-conservatives.  I will never have Direct TV and will have my daughter and sister's family cancel your service.

Question

 • Community lounge

61

12

0

Closed

Please get Newsmax back. Balance your news sources. Loosing OAN and Newsmax in a bad call and makes DTV unbalanced!

I am a decades long customer who is genuinely interested in all perspectives to help shape my view of our world, in an attempt to find the evasive TRUTH. We need a balance of beliefs, opinions and news sources available. NOT just one side. I watch ALL sides of the news… from MSNBC and CNN to OAN and

Question

 • Community lounge

34

3

Newsmax

Why would At&T drop the fourth highest rated news outlet Newsmax and keep outlets such as MSNBC? Joy Reid on NSMBC is constantly making anti-Caucasian remarks and branding anyone who disagrees with her a White Supremacist. This channel encourages division. Many on NSNBC do the same. If we are a

Question

 • Community lounge

26

3

Gemini receiver - sloooow apps and voice off?

week 2 of my Gemini upgrade - working ok, but the apps (Hulu, Amazon etc) are painfully slow to launch and after watching for a while, sometimes the voice sync is off. Anyone with Gemini having those issues?

Question

 • DIRECTV Equipment

34

3

0

Billing & Payments

The Billing & Payments tab is not visible so I can't access my bill. Clicking on Support>View and Pay Bill doesn't work either.

Question

 • DIRECTV Account

42

2

0

Dropping $10/month Unlimited DVR for existing customers

Now that Unlimited DVR is included with all DirecTV Stream packages, has DirecTV Stream dropped this charge for existing customers? My account is still being charged $10/month for Unlimited DVR.  Have any existing long-time customers had any luck getting DirecTV Stream to drop this charge from

Question

 • DIRECTV STREAM Account

164

16

0

Accepted Solution

Quick Menu and Fox Nation

I get Fox Nation on channel 1960. How can I add this channel to the Quick Menu?

Question

 • DIRECTV Account

15

2

0

Online app saying that receivers aren’t connect to the net

My box (DVR) shows that I’m connected to the net. But when I hop on the app and try to use the “remote” “remote”, it shows that none of my boxes are connected online.

Question

 • DIRECTV Equipment

29

2

Directv 4k ch 105 and 106

Got a 4k receiver to watch 4k on my 4k TV, channel 104 comes in great but the other 4k channels (105 - 106) always tells me that I have to subscribe (721 error) I reset my receiver and called support but seem as if No one has answers. I know if the game is blacked out this can happen but I'm 3 mont

Question

 • Watching DIRECTV

25

1

0

Gemini pause when tv turns off and box still on

I’ve had the Gemini for a few weeks and when we turn just the tv off the Gemini pauses the program. We use our sleep timer most nights and we come back the next day and the station is about two hours behind. Is there any way to disable this feature?

Question

 • DIRECTV Equipment

22

1

0

Logout of all devices

I forgot to logout of a device away from home that is still using my stream. How do I get it logged out? I changed my password and its still up and running.

Question

 • DIRECTV STREAM Account

37

1

0

Watching with browser right side scrollbar stays visible

Since the last update Wednesday (11/10/22) night, when watching live TV with a browser, the right scrollbar on the browser does not disappear when watching in full screen mode.   This is a new behavior and didn't occur before the update.   Have tried multiple computers and browsers an

Question

 • Watching DIRECTV STREAM

869

45

DO NOT DROP NEWSMAX

If you drop NewsMax from your service, I will drop Direct TV!!

Question

 • Community lounge

291

18

Accepted Solution

Official Solution

Streaming Device Limits

Hello! Just looking for some clarification on the 3 outside of the home devices streaming limit. 1.) If I login to a network’s personal app using a device outside of my home (for example the Game Show Network’s app…not the DirectTV Stream app), does this count as one of my devices? And 2.) Does

Question

 • Watching DIRECTV STREAM

12.1K

7

0

Certain Channels won't load

For the past week, certain Channels won't ever load. I get channel name and show title, but it doesn't load. I can get other channels, like local ones, to load fine. This just started a week ago and has happened on multiple tvs.  I'm using the latest gen Firestick. I've done all the tric

Question

 • Watching DIRECTV STREAM

683

14

DirecTV mobile app on iPhone is only showing 7 channels.

I have the DirecTV Choice Package which has 200+ channels. On my DirecTV mobile app on my iPhone, it only shows me about 7 channels and I have tried everything from uninstalling the app, changing my password, logging out and back in on my TV Provider on my iPhone, DirecTV has done a reset from their

Question

 • Watching DIRECTV

33

3

0

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