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Since updating to the new Direct TV App I can’t see my DVR recorded shows so that I can download and watch when no internet.

I upgraded my Direct TV app on May 25th and now it says Direct TV Stream for Apple I Pad. I cannot see anything that I have recorded on my DVR. I don’t see a option to even see my DVR using the App on my I Pad. Before this change, I could see all my programs I had recorded on my DVR. Each program re

Question

 • DIRECTV Equipment

35

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0

Network heavily congested

Nightly while I'm trying to playback a recorded show....   The spinning wheel of death...    The network is heavily congested, (Edited per community guidelines) ... Oh I can go watch the program from the seasons list. But then I gotta watch, every (Edited per community guidelines) co

Question

 • Watching DIRECTV STREAM

61

9

0

Wired connection

How can I change my connection from a Wi-Fi one to a wired one?

Question

 • DIRECTV STREAM Setup & Equipment

26

2

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Accepted Solution

roku

Will the Direct Stream box do anything the Roku won't do? I already have a roku, and not sure if I need the box, install at my house has not yet been done.

Question

 • DIRECTV STREAM Setup & Equipment

65

7

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HS17 support for 5GHz WiFi

I now have access to 5GHz WiFi6 in my house and I don't understand why my HS17 is connecting to the 2.4GHz network. I use the Eero Mesh router/extenders and I would like to improve my streaming speed for the HS17.  Since I don't have Ethernet cabling close to my HS17, I have to go Wireless.

Question

 • DIRECTV Equipment

19

1

0

DIRECTV stream app video quality on Amazon Fire TV Omni series

I am unable to get clean streaming video when used on my new Amazon Fire TV omni series. Video appears to have missing frames and doesn’t stream smooth.   I have the tv connected via hard wire to a one gigabyte connection.  Other apps do not have this problem.   I have cleared Cache

Question

 • Watching DIRECTV STREAM

38

3

0

Adding wired connection with wireless genie comnnection

I am remodeling the basement. I have four tv’s on the main floor with  three fed via wireless genie.  I want to add two hardwired tv’s in the basement.  I want to prewire the basement, how must the coaxial (RG6) be run (where is the cable split)?

Question

 • DIRECTV Equipment

32

8

0

Can’t watch live Tv With the DIRECTV app on iPhone Or iPad

It has been two weeks and I still can’t watch live tv on the DIRECTV app on my iPhone or iPad. I’m using my correct credentials. I can log in to view my bill online. But can’t do anything with iPhone or iPad. Keep getting this error message: We couldn’t find this email address/AT&T Access ID an

Question

 • Watching DIRECTV

49

4

0

Cancelling for a disabled account holder

My brother has dimentia and is therefore not able to cancel his subscription. The location of his service is being vacated, so I need to cancel all services. How can I do that? (Note: I will be returning the equipment to you Friday at a UPS store.)

Question

 • DIRECTV Account

34

2

0

Remote Doesn't always work with soundbar

Almost every day the sound for our samsung tv will switch from the soundbar to the tv speaker. So we have to turn off the soundbar and then turn it on again and then we get the sound from the soundbar. Any solutions to this problem?

Question

 • DIRECTV Equipment

14

1

Recording Live Sports Missing Recordings

Anyone else having problems recording from the Tennis Channel on DirecTv Stream? Tournaments have multiple live schedule entries each day and I select all of them to record, but only the first one records. It’s as if the systems says “I already recorded that episode, why record it twice?” when it is

Question

 • Watching DIRECTV STREAM

27

1

0

Accepted Solution

Using a splitter to add TV

I have a main Rec. HR54-200,, and two slaves or whatever, both are C-51-500 units. I use a splitter on both hdmi outputs of the C-51-500 units,,, has worked well for many years, until this morning. The one slave unit will not pass signal through an hdmi aftermarket splitter. The other slave works fi

Question

 • DIRECTV Equipment

106

12

0

Will app be fixed to stream all it used to

About a month ago or so the app no longer can live stream to my phone all the channels it used to. I also can't watch my "play list" recordings unless it happens to be in the "on demand" list. I am connected to the same wifi network on phone and DVR I believe this coinsides with an update to the Dir

Question

 • Watching DIRECTV

30

2

0

Closed

Unethical Business Practices and Lying to Consumers

I called in to have a faulty receiver replaced at the end of September 2019. At that time the phone rep let me know that because I had the maintenance program that I was entitled to a free upgrade to a wireless receiver. I asked if this would have an impact on my contract period and was told it woul

Question

 • DIRECTV Account

244

3

Accepted Solution

hulu app not working

I'm using the opsry box and for the last week Hulu will open, but not play anything. Tried everything including uninstall/reinstall, shutdown, reboot.

Question

 • DIRECTV STREAM Setup & Equipment

738

22

Remote code(s) for ONKYO TX-NR686 Receiver

The ones built-in did not work. And code 31805 doesn't work either.  Anyone know of a code that works?

Question

 • DIRECTV Equipment

27

6

0

Cozi TV ch80 very loud volume

The new addition Cozi tv the volume is very loud. I have my volume on 1 and it’s normal level. When you tune to the channel it blows you away

Question

 • Watching DIRECTV STREAM

44

6

0

Accepted Solution

Official Solution

Where is Magnolia network?

Where is the Magnolia network (formerly DYI network)? Directv Stream ads and promotional literature state that the channel is included in all packages, but it is not there.

Question

 • Watching DIRECTV STREAM

119

6

0

directv customer service

Since no one can answer my question, I will post it here. In December, I changed from Dish to Directv.  Part of the advertising advantages was a $150 gift card for switching.  I was told that in 30 days (or so), I would receive an email with instructions on how to obtain the gift card

Question

 • DIRECTV Account

36

2

0

Accepted Solution

Official Solution

Equipment upgrade

Hello all! My parents have been DirectTV customers forever. Late 1990's I think.  Live in the woods. ;) They currently have an H23-600, HR44-200, two C51-500's, and two C41-500's. Each receiver has a coax connected to it.  I heard from someone that the latest technology only requ

Question

 • DIRECTV Equipment

516

9

0

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