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Gemini using satellite loses HDR momentarily and comes right back

We just switched back to DIRECTV and I am having issues with the HDR on the Gemini receiver. Several times a day the display on my LG 65" C2 OLED TV will go black and then come back on with the HDR icon shown on the screen again showing that HDR content is being viewed again. The brief black screen

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33

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Error message "Whoops, [Program] is Over" and can't record

Trying to record a local channel today and get this message for all future events (clearly they have not happened yet). Can you please help?  

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29

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HDR flicker

New Gemini boxes flicker HDR on LG TVs

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46

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Display options/captioning

While trying to turn on my closed captioning by accident I clicked on digital track and not sure how or what service it's supposed to be on. It gives you options from service one through service 6.  I'm afraid I'll mess things up if I don't get it back to the service number it's supposed to be

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18

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Digital track service options

When trying to turn my captioning on I'm by mistake I clicked on digital track and changed it but I don't know what it was originally said on Service 4,5 or 1, or none of the above. I don't want to mess up my display options and captions and i'm afraid i will if i don't find out to get it back to w

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15

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Device connected to TV

Orange light stays on,TV is working

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22

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DVR recording echos or sounds metallic intermittently

I am new to Direct Streaming. Just recorded a movie and watching - the sound gets metallic or echos intermittently. Solution???

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23

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Leaving Uverse - a few Stream questions

I'm getting rid of Uverse and am almost convinced to go to DT Stream. It seems like the experience will be the most similar.  I have one smart TV with a Uverse DVR and two "dumb" ones in the bedrooms.  Do I need to buy new smart TVs or is there a way that the stream signal will make its w

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52

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Moving to direct tv stream questions

I’m currently a satellite customer (since 1997) and am moving and thinking of moving from satellite to internet access. As a current directv customer I’ve been using the direct tv app on my iPad and thru roku. Both work great but changing channels by dialing in the channel via app or roku isn’t poss

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70

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paid bill

I recently paid off my directv account how do I get my satilite back on?

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36

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can I extended a sports recording?

Need to know if I can extend a sports recording now on Directv Streaming

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488

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Official Solution

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Debt Collections / Restarting Service

Hi, I have a weird situation: I just moved into a house (as a roommate) that already has 5 direct TV receivers. I would like to start new service. The guy who owns the receivers says that he doesn't have direct TV anymore because he had a bill that went to collections. Can I restart service using hi

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222

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Closed

Missing local ABC feed KMBC - again!

I posted this same problem on April 1 2022 - one year ago and it took them 4 days to figure it out. I watch on Directv stream using their osprey box.  The directv guide shows my local programming and yet it looks like the national feed is being shown this morning.  I know last night after

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67

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Cant delete recordings, cant cancel future recordings

Using Fire TV remote because DirectTV controller will only turn on/off or adjust volume. No other functions work. Can it be reset somehow? Using FireTV remote I can see the recordings, but no way to delete them or cancel future recordings of programs i dont want. (A friend was using the device while

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47

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DirecTV Gemini Air vs. Stream App Downloaded on Samsung Smart TV or Apple TV

I recently switched internet/TV service from Xfinity to AT&T Fiber and DirecTV. I purchased the 1GB internet, and my TV is connected via wifi. I downloaded the DirecTV app to my AppleTV, but the sales person also signed me up for the Gemini Air which I haven't installed yet because the technicia

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73

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Lip sync problems on KMBC - ABC

Using Directv Stream with osprey box. For several months the Kansas City ABC affiliate, KMBC, has had lip sync problems on ALL their programs.  It's the most noticeable on the local news since you are normally looking at the talking heads while they're talking.  Currently looking at the t

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28

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Winegard Road Trip T4 Satelite Dish

I just bought a brand new rv with a Winegard Road Trip T4 satelite dish built into the roof of the rv. I had a Direct TV installer come out to my rv to install Direct TV satelite service.  He said my standard definition dish was was no longer compatible with Direct TV and I need a high definit

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177

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Problem accessing Bally Sports

I cannot watch programs on Bally Sports through the DirectTV app. See the channel on the guide, but when I select the program, a screen appears that only offers me the opportunity to restart the program or record. i downloaded the Bally Sports App and can watch the game through that app.   fr

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77

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confirmation for payment

How do I find the confirmation # for a payment I made? Does the website have this information? Is it sent via email/text? Does the website allow me to set notifications to be sent via email/text with regard to payments, upcoming payments, etc?

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21

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New Service

I tried to start new service but was told I need to settle a Directv bill. I contacted Directv and they cannot provide any information because it is in collections. I contacted this collection company and they are unable to provide any information on how or why I owe Directv. They can only provide a

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51

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