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New Service

I tried to start new service but was told I need to settle a Directv bill. I contacted Directv and they cannot provide any information because it is in collections. I contacted this collection company and they are unable to provide any information on how or why I owe Directv. They can only provide a

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51

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Channels on Direct TV with an RV Satellite Roadtrip T4

Is there a list of  channels available when using the Winegard Road Trip T4 RV dome? I realize there are periodic changes in channels and since the T4 is an SD antenna that can be tricky. But would be very useful to know which channels should work when working issues with Tech Support. For exam

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29

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Closed captioning disappeared

The subtitles and closed captioning have disappeared. I noticed I start having issues with them after watching UTube Videos.

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58

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My DVR recordings are not in my library when using my laptop

I have Directv satellite and MacBook pro with Ventura 13.6.1. If I sign into stream.directv.com, I can access the guide but there are no recordings in my library.  When I open the Directv app on my mobile device, all my recordings are in my library.  Why are they not in my library when I

Question

67

7

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Time is wrong on my guide

We had a power outage yesterday for a few minutes and one of my TV's program guide time and actual programing is off/wrong, showing like 11 pm time and its really around 2 pm local time. Also can't choose any channels from the guide to watch, wrong programs, wrong times, channel won't show up at all

Question

30

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phone call

Just received a phone call saying that DTV streaming is updating service and in 2 weeks my current tv’s are only working at 25%. For a fee of $10, they will upgrade the system to work properly. I am very suspicious, is this a scam or not? And, they will not just apply the $10 fee to the bill. They

Question

42

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Closed

streaming directv to PC quit working

Here is the link I use to access it. https://stream.directv.com/watchnow I have used it on my PC for years. All of a sudden the PCscreen stays blank.  what is the fix?

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42

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Directv Stream Can't watch Dodgers Channel 690 any more

I live in Anaheim and has never had issues with Dodgers Directv Channel + Channel 690 SportsNet La before. Today both channels are blacked out.  Please advise on what to do?  Thanks.

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167

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Genie Refresh?

Should I refresh my Genie periodically? It was installed in late 2017 and seems to work ok. 

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32

2

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Is one of the tuners going bad?

One out of every dozen recordings has a bit of sputtering, pixelation, hiccoughing — the kind of interference you might get in bad weather; more annoying than unwatchable. Just once has a program been unwatchable. Always different channels. No real pattern but it is happening more and more. One time

Question

43

4

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NESN

What happened to the NESN feed.  Everything on that channel has been blacked out for months on end?  It used to things like the Red sox but everything else could be seen, now nothing shows up and is blacked out?  

Question

75

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HD accessories on satellite equipment

I have satellite for direct tv is there add on equipment to help get HD

Question

38

3

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Accepted Solution

Direct TV Stream (no box)

Has Direct TV been able to find a way to allow a remote to select a channel by number when there is no box?

Question

89

2

0

Accepted Solution

Unsync soundbar from genie remote

The installer programmed the genie remote to control my soundbar so now anytime I use the guide or change channels, etc my soundbar comes on. I do not want the genie remote to control the soundbar.  I just like to use the soundbar when watching a movie not everyday tv.  I tried resetting

Question

207

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Which package do I need to be able to have access to the Space City Houston Network

The website only says it is available but there is no mention of which package has it and it is not listed in the channel lineup.

Question

77

1

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List of brands not loading when programming remote

Gemini remote stopped working with linked tv and soundbar. Tried to pair again but the brand list will not load for either the TV or speaker sound using either standard or manual. I’ve tried resetting the remote, resetting the receiver, unplugging it, replacing the batteries. Still can’t get the li

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45

10

Programming the remote to a new Samsung TV

I just bought a new Samsung N5300 TV and none of the codes work. My remote is RC65RX. Fresh batteries. Any ideas?

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39

3

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No internet in some cities in Pennsylvania

It’s sad to say that we ordered Direct Tv in my town and there’s no coverage in the area. When we called to place the order we specified we wanted cable and internet the person taking the order never told us that there was no coverage for internet in the area. So now we are stuck with a contract for

Question

47

7

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Terrible customer service

DIRECTV sent me numerous messages about upgrading one of my standard receivers I waited just because I hate dealing with anyone overseas, but finally called to upgrade they sent me a receiver and when I called to get it activated they (Edited per community guidelines) on the other end could not even

Question

53

1

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THR22 (DirecTiVo) Unit is Failing - What will they replace it with?

I have a THR22 DirecTiVo receiver that appears to be failing. When I call DirecTV technical support, the person on the other end of the line does not know what a TiVO box is and can't answer basic questions. If I ask for a replacement box, what kind of equipment is DirecTV going to send me? Do they

Question

41

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