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iPhone and iPad - app rejects valid sign in credentials

For the past 24 hours since subscribing to Directv Stream and downloading/reinstalling/etc. the app, I cannot sign in on my two iPhone 12s and iPads. See screenshot below. Has anyone else experienced  this, and are there any definite solutions? Password changes solve nothing.

Question

 • DIRECTV STREAM Setup & Equipment

1

0

0

Stream device remote will not control volume on my LG TV

I have been through the setup many times, but the remote will not control the volume on my TV.  Tech support guesses that the remote is not compatible with my LG TV.  If that is the case it is a unexplainable and severe limitation of the remote's capabilities.

Question

 • DIRECTV STREAM Setup & Equipment

2

1

0

Only records some things on iPhone

iPhone says receiver not found on iPhone but both connected to same router Internet address & can’t download nothing either to phone from playlist & only shows some shows on playlist recorded on receiver?

Question

 • Watching DIRECTV

7

1

0

Disney Now App Giving Error Code 033

Disney Now app lets me sign in but when we try to watch it says 0033: The customer is not authorized for the content requested. I have the premium package and Disney is part of my Channel line up. I need help as I’ve deleted and reinstalled and still can’t watch. 

Question

 • DIRECTV Account

2

0

0

I was blocked from the local CBS station watching the local news.

I was watching my local cbs station and now it says I'm blocked out right in the middle of the local news.. Why?

Question

 • Watching DIRECTV STREAM

7

0

0

Google TV App

What is the holdup to creating an app for Google TV? It's kind of ridiculous that every other major player has an application and you have a price point that is higher than your competitors without an app. Yeah you have an app in the Android store, but we shouldn't have to throw it up to our Chrome

Question

 • Watching DIRECTV STREAM

7

1

0

If I upgrade my dead HR24 HDDVR to a Genie can I still use my working 2nd HR24 HDDVR in my camper when I am working out of town?

I have had 2 HR24-500 HDDVR's and 1 HD receiver for a long time. Recently one of the HR24's gave a storage device critical fault error. Diagnostics code: 22-447. The other 2 receivers are still working. If I upgrade these to a Genie setup can I still keep the 1 working HDDVR active to use in my trav

Question

 • DIRECTV Equipment

11

2

0

how to watch tv on smart tv when have directv at home in different state?

how to watch tv on smart tv when have directv at home in different state?

Question

 • Watching DIRECTV

11

2

0

Accepted Solution

Need a DirecTV Receiver but all DirecTV.com sites redirect to ATT Wireless\

Hi. The DirecTV / ATT Merger has been a nightmare.  It is now impossible to do anything at all with my DirecTV account.  I need to get a new DirecTV receiver because I recently got a 4k Television.  Whenever I go to ANY DirecTV Page, I get redirected to ATT Wireless.  I do not h

Question

 • DIRECTV Equipment

13

7

0

I'm having a problem with directv streaming stopping recording after starting or not recording scheduled programs.

I'll start a recording and am having problems with it stopping for no apparent reason. I'll restart the recording and have to periodically check it and will find that it stopped again.  I'm also having trouble with it not recording scheduled programs.  It is very unreliable and can not be

Question

 • Watching DIRECTV STREAM

15

2

0

Directv Stream won't record my basketball games

I told Directv Stream to record all NBA basketball games, but it will not record games on all channels. It only ever records it on one channel. Tonight the Spurs played the Warriors and the guide said it would record on KENS, NBASAS, and NBAGSW. If I checked the game on each channel prior to game ti

Question

 • Watching DIRECTV STREAM

4

0

0

Can't record local stations

My husband and I recently moved and had AT&T/Direct TV Stream installed in our home. We have been unable to record and programs on network TV -- NBC, Fox, CBS, ABC, Univision.  All other stations appear to be working properly.  We are trying to use Cloud DVR. Any advice?

Question

 • Watching DIRECTV STREAM

162

11

0

Cloud DVR

If you choose to record a LIVE show (CMA's for example) and the show is scheduled from 8pm- 11pm .. with the potential to go over a few minutes, the Recording SHOULD finish the show being recorded. Instead, the recording STOPS with less than a minute left. So the last award being given, what you hav

Question

 • Watching DIRECTV STREAM

63

7

Cannot modify the start and stop time of a Cloud DVR recording

There are shows like Wheel of Fortune that always start @ 6:28pm and not 6:30pm. With the Xfinity DVR when scheduling a recording you can modify the start and end time to things like start 2 minutes prior and end 3 minutes after.  Either make this possible for the Cloud DVR or I am going to ha

Question

 • Watching DIRECTV STREAM

6

2

0

Closed

Two year price guarantee

My mother is 90 years old and is very sharp but, unfortunately, she is blind.  She lives in GA.  She was sold a Directv package, with a two year contract, for $50 a month.  After a year, the rate increased by $40 a month.  She has been given a number of reasons for the increase, none of which are th

Question

 • DIRECTV Account

1.4K

4

Why when watching CBS, does the video freeze every 3 - 5 mins?

Every 3 -5 minutes while watching CBS the screen freezes but the audio keeps playing fine. It doesn't do this on any other channel. It does it on both of our TVs. I've totally reset all DirecTV equipment, TVs. I unplugged TVs overnight, then powered them up in the morning. CBS still freezing.

Question

 • Watching DIRECTV

108

36

0

Can't get Genie to stop switching receiver audio from TV app

Finally got Samsung ARC audio to Denon receiver working......as long as Directv receiver HDMI is not plugged into receiver. HDMI control/CEC is off on the receiver. However once it is connected to the receiver, it takes over the audio and does not allow TV app audio to play. Is there any other

Question

 • DIRECTV Equipment

6

1

0

Channels $107.36 Service Fee $24.00

What is the 24.00 services fee for? I pay 107.36 for the channels and then is the 24.00 for direct tv to let me watch the channels I pay for? Why not just tell me my package costs 131.36?

Question

 • DIRECTV Account

20

5

0

Accepted Solution

Can't see Yellowstone.

I get Paramount...except where Yellowstone is concerned. Says enter email and password for provider.  I've done that about 5-6 times now and all I get is "Something's wrong. Try again."  Any suggestions?

Question

 • DIRECTV STREAM Account

23

9

0

Heavy Network Congestion - Ughhh!

I'm consistently getting 5-7 times per week and like 10 times on Thanksgiving day the message "When the network is heavily congested, your video may not play smoothly.". In many cases it just stops and starts about a 30-60 seconds later.  You also lose the last 60 seconds of programming.  

Question

 • Watching DIRECTV STREAM

136

34

0

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