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Receiver HR54-700

Is there a newer receiver as this was mfg in 2016 ?

Question

 • DIRECTV Equipment

129

5

0

Horrendous DirecTV/AT&T Customer Service Experience

TO ALL: THIS HAS TO STOP...!! AN HOURS LONG DISCUSSION BOTH ON THE PHONE AND ONLINE AND THE ONLY THINGS I'VE BEEN ABLE TO LEARN IS THAT THERE'S BEEN A SPIKE IN BILLING HISTORY!   WHO TRAINS THESE EMPLOYEES!?!?!?! SINCERELY, GREG D. 

Question

 • DIRECTV Account

31

5

0

DVR recordings freeze

My DVR recordings keep freezing and kicking me out of them. Can't get through any of my shows. I end up going to a different streaming service and watching it there which makes paying for it here foolish.

Question

 • Watching DIRECTV

17

1

0

Error 30002-018

I can’t watch my channel.  “Please try watching this content on another device, as it can’t be streamed to this one”.  I’ve only had this service for 2 weeks.  Now my favorite channel isn’t working.   Anyone know what to do to fix this?

Question

 • Watching DIRECTV STREAM

3.3K

20

0

Rudolph the Red-Nosed reindeer

Why on earth after watching the first 4 minutes of Rudolph the Red-Nosed reindeer on CBS did an error message pop up which states the broadcaster provider restricted access to this program it is not available. How could this be? CBS is an over-the-air station and they show Rudolph the Red-Nosed rein

Question

 • Watching DIRECTV STREAM

142

6

0

no sound

there is no sound on the Prime channel 193

Question

 • Watching DIRECTV STREAM

19

4

0

Issue going from HD to 4k then back to HD. Grey static screen.

For whatever reason, and only on my upstairs television, if I go from a standard HD channel to the 4k channel the screen is grey static with crackling sound. If I unplug the HDMI cord from the wall then plug it back in it comes back. Then, when I am done with 4k and go back to standard HD the same t

Question

 • Watching DIRECTV

23

2

0

DVR Programs Not Recording

Many of my TV series are not recording. I noticed this start occurring a few days ago. Also, I noticed the REC feature is red but no recording. I use Roku. I deleted the app then reinstalled it, logged back in but it still is not working. Help!

Question

 • Watching DIRECTV STREAM

21

2

0

Connecting Soundbar using ARC

I just bought a soundbar that uses an ARC connection. When I started connecting it, I found that DirecTv is already connected through the ARC outlet. Does DirecTV need the ARC connection? If not, how do I change the DIRECTV connection, so I can use the ARC connection for my new sound bar?

Question

 • DIRECTV Equipment

15

3

0

TOO MANY STREAMS Screen Limit to 2 devices issue

Why AT&T knowingly offers a product that will create issues with 90% of its customers? Most Residential internet services are based on Dynamic IP protocol. This means that the IP address number is going to change every few weeks (In my case every 2 weeks according to RCN). Direct TV Stream deter

Question

 • Watching DIRECTV STREAM

2.5K

13

0

Problems with Streaming on Roku

I am having constant, intermittent problems with streaming on Roku. The program just gets stuck in the buffering stage and doesn't start to play; if I switch to my library to view something I've recorded, I get bumped out.  This doesn't happen all the time -- usually it happens after I've been

Question

 • Watching DIRECTV STREAM

30

2

0

Buy Streaming box

I believe I have a bad Osprey box. I cannot find a link to buy a refurbished one.  Can you give me the link??

Question

 • DIRECTV STREAM Setup & Equipment

25

2

0

Closed

Cannot delete recording of program

Is anyone having a problem deleting any of the recorded programs, also if you watch halfway of a recorded tv program and want to delete it,  can you?  My delete button is just not working.

Question

 • DIRECTV Equipment

895

6

0

Not able to view only hear sound

https://stream.directv.com/player I am streaming through CHROME browser on a MAC iOS. I can only hear the channels not view them. The background is blank. Iam the ADMIN for this MacBook.

Question

 • Watching DIRECTV STREAM

26

11

0

Can't watch World Cup?

I was looking to stream United States vs Iran today at 1pm, but the main fox channel is missing from the channel guide and Fox HD is on the guide but when I go to the channel I get an error stating that the owner of the channel has removed it. I am aware of the back and forth between DirecTV and Fox

Question

 • Watching DIRECTV STREAM

56

6

0

Can't see all my Directv channels on my new LG TV

We had to buy a new LG smart TV with the Web operating system. When I hooked up the HDMI to my tv from my H24 box,  I'm getting a message that says my TV doesn't support this programs content protections. Replacing HDMI with component cables will allow me to view the program. What is this? I'

Question

 • Watching DIRECTV

35

12

0

Genie 2 user experience

We have a HR54 Genie and four C41 clients. The commands such as fast forward, rewind, etc, are very responsive on the main HR54 DVR, but on the C41 clients it is a bit slower.  If we upgrade to a Genie 2 system every TV will be a "remote" so I'm wondering if every TV will be a bit slower at re

Question

 • DIRECTV Equipment

57

10

0

Help for update old firmware to new

Hi there. I’m trying to update my DIRECTV stream box and I think it still running AT&T firmware. How do I update it because just stuck on update then unable to update.

Question

 • DIRECTV STREAM Setup & Equipment

47

5

0

Delete a post

I posted a question this morning and it didn't give me an option to create a username. It just made my email my username by default. I don't see any option to delete the post. Obviously this is a huge security issue. Someone please help me.

Question

 • Watching DIRECTV STREAM

13

0

0

Watching recording on DirecTV stream app on demand error

When watching recording on DirecTV stream app for Apple TV having DIRECTV satellite service, I get the error on some recordings. ”Unavailable on this Device. We couldn’t play this recording because there is no On Demand option.  It is still available on your home DVR”. Is this a limitati

Question

 • Watching DIRECTV

62

4

0

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