Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

Official

Accepted

Unanswered

Advanced Filters

Search Results (182.7K)

Activity
default to direct tv app

set up 4 TV's yesterday - on 1, direct tv app is default when tv is turned on. on 3 others, app must be selected. how do i make direct tv app the default on all.  thanks

Question

 • Watching DIRECTV STREAM

27

2

0

Hooking up a second tv?

I recently had direct tv installed a month ago and a week ago I had geni 4k installed the installer told me not to use the remote for the first box anymore can I hook up a second tv to the original box?

Question

 • DIRECTV Equipment

38

3

0

Cannot Log Into Starz App

When I go to log into Starz online, or on my Apple TV, or even on my phone, I am given the error message: Authentication Error You are not authorized for STARZ service I do have the Starz package on my Directv. I have tried restarting my laptop and refreshing the Apps to

Question

 • DIRECTV Account

24

2

0

Unlinking ATT Yahoo Email from DirectTV account

I think because of the security on ATT Yahoo email, my DirectTV account requires me to frequently login and when I do, I have to reset the password. I have found instructions on how to do this from DirectTV but when I click on the myAT&T profile link, it directs me back to DirectTV. I have tried

Question

 • DIRECTV STREAM Account

29

3

0

dstream

can i remotely exit streams on attached to my account?

Question

 • Watching DIRECTV STREAM

29

2

0

Sign in

On my LG TV and remote is there another way to sign in. It takes 15-20 to log in

Question

 • DIRECTV STREAM Account

16

1

0

RC73 remote will not turn tv on or off

My RC73 remote functions work to change channels, volume and guide. But I cannot turn my Vizio tv on or off. What should I do? 

Question

 • DIRECTV Equipment

136

6

0

Closed

I have had problems with my TV and now that it''s working the things I have recorded just say, "Getting Information".

My TV was not functioning at all and I got on this web site and now it's working. But, all the programs that I have recorded now just show, "getting information" so I have no idea what TV program that it actually is. Can you help so that my recordings show the exact name, not, "getting informati

Question

 • DIRECTV STREAM Account

16

1

0

Getting Information

My TV in the kitchen is now working but all the programs that I have recorded now only show, "Getting Information" so I have no idea what program has been recorded and have to go in and look at each one. Very annoying.   Can you help?

Question

 • Watching DIRECTV STREAM

18

1

0

multiple box usage

Why do you get 20 streams for free on the streaming side yet we get charged for every box on the equipment side even when we actually own the boxes? For me its even worse since I have it written into the contract I dont pay for extra boxes  but when ATT bought in they dont have a way to do tha

Question

 • DIRECTV Equipment

60

17

0

No Service Since Nov 18

My account number has been disconnected since November 18. My bill is paid and current. When I call customer service, I  keep being told I have to speak to RSH department at 1-877-684-6120, however I’ve been calling them and never get anyone from that department to answer. It’s always billing,

Question

 • DIRECTV Account

43

4

0

Accepted Solution

Public WiFi connection at RV park

Using a public WiFi connection at an RV park and it is one that asks for extra info and to check a box to accept their terms. Cannot get to that screen to put in info and check the box, similar to connecting to wifi like at a Target store or Walmart.

Question

 • DIRECTV STREAM Setup & Equipment

52

4

0

Direct TV audio works but not video

Audio works so why can't I see video when streaming Direct TV on Safari / Mac OS Monterey?

Question

 • Watching DIRECTV STREAM

17

1

0

Accepted Solution

Official Solution

Closed

DIRECTV STREAM with multiple tvs

Do you need a separate DIRECTV STREAM box for each tv? I have 3 newer Samsung tvs and heard there was an app on these tvs I could use to access DIRECTV STREAM instead of the att box.

Question

 • Watching DIRECTV STREAM

5.9K

9

0

Accepted Solution

DirecTV Stream Pixelating on Sony Smart TV

We just started DirecTV Stream service on our 65" Sony X850E Series Smart 4K UHD TV. The picture is pixelating/ghosting while on shows. Weirdly, commercials always come in crystal clear. I’ve force closed and reopened app. I’ve uninstalled and reinstalled app. I’ve updated the TV software. The TV is

Question

 • Watching DIRECTV STREAM

85

6

0

why I can't look at no channels like HBO Showtime or Starz

I though they where free for the first 3 months

Question

 • Watching DIRECTV STREAM

24

1

0

Installation of Direct Stream modem

I am a new occupant of this home and I am scheduled ro receive a modem on 11/30. I spent several confusing hours oh the phone setting up this service. I was asked a confusing question about jacks. The home has phone jack because it predates cell. One wall jack is labeled ATT and has a jack that says

Question

 • DIRECTV STREAM Setup & Equipment

25

1

0

Iphone Directv App doesn't find local channels to record

When using the Directv app, and trying to record a show on our ABC station (Denver) the app pulls up 396 WABC New York. It doesn't access local channels, but pulls up distant ones instead.  How to fix?

Question

 • Watching DIRECTV

21

1

0

DirectTv bill & account no longer on ATT Account

Just last month I looked at my DirectTv acct on my ATT Account and even ordered a new remote. Now everything for Direct TV is gone and when I try to reconnect it the ATT acct the system tells me "looks like you don't have a TV account and will be logged out." No communications at all. New DirectTV b

Question

 • DIRECTV Account

106

5

0

Accepted Solution

Official Solution

Closed

Can't download dvr to ipad or iphone

I turned the auto prepare on and I still will not prepare it to download.  I waited 24 hrs and it’s still says preparing download.  What I’m I doing wrong?

Question

 • DIRECTV Equipment

2.2K

5

0

NOT FINDING WHAT YOU'RE LOOKING FOR?

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.