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I have made 5 calls to DirecTV since April 6, 2022 to correct account billing and it's still not right.

I am still being charged for 5 TV access fees and it should only be 2! Therefore, I am due a credit of $42.00 plus tax on my account for being charged for 5 the last two months.

Question

 • DIRECTV Account

52

3

0

Closed

Two Remote Controls

I have an HD-DVR Receiver with the Universal RF Remote.  Will it work for me to purchase a 2nd Universal RF Remote and control the same receiver?  In other words, will two RF remotes work with one receiver?Thanks

Question

 • DIRECTV Equipment

325

3

0

Accepted Solution

Official Solution

Pair 2021 Amazon Fire TV 4-series to DirectTV remote

Neither Amazon nor FireTV are listed as TV manufacturers during pairing remote process. Is there a code I can enter to pair. This is for 2021 Amazon brand Fire TV 4-Series

Question

 • DIRECTV Equipment

5.5K

20

0

Still waiting for email to override

Have been in contact with Directv NFL Ticket we reside in a large apartment complex and are on the third floor. There is no way possible for a satelite I have been told I am going to be able to receive it and they are doing a manual override. Still waiting for the email with the link. It has been tw

Question

 • Watching DIRECTV STREAM

55

11

0

Unauthorized User

A temporary house guest was given permission to use my DirecTV Stream log-in credentials while visiting my residence. After leaving, they continue to use my DirecTV Stream services without permission.  This has denied me access to one of my two allowed streams at times.  I have changed bo

Question

 • DIRECTV STREAM Account

251

17

0

My PC/Laptop keep getting locked out of DirectTV Stream and my older sbcglobl.net accounts

This used to happen every few months. When the Att merger happened, the only way to access my streaming was to create another username (not my email).   It has worked for a couple of years with intermittent interruptions when ATT would make an "upgrade" or some change to the service th

Question

 • Watching DIRECTV STREAM

52

10

0

NFL on Directv Stream

Why doesn't Directv Stream carry NFL channels? The service is very expensive and the number 1 sport in the USA is not carried on this service. When can we expect to see (at minimum) the NFL channel and the NFL Network channel?  Also, Directv offers the NFL Sunday Ticket package. Why doesn't Di

Question

 • Watching DIRECTV STREAM

2.4K

15

0

Apple TV Browsing Experience - Questions or Requests

Hi all, Really new to the DirecTV Stream and I'm using it on our Apple TV. The quality is good and the responsiveness is great. I have some useability issues though and wanted to ask the group here: 1) Whenever I go to the search feature in the directv guide, if I "enter" text by using Sir

Question

 • Watching DIRECTV STREAM

37

3

Cannot Cancel My NFL Sunday Ticket

I was notified via email that NFL Sunday Ticket is renewing my subscription without my authorization and I am attempting to cancel. I follow the directions on the website www.nflsundayticket.tv and it allows me to log into direct TV. Once I log in I immediately receive this message and am logged

Question

 • DIRECTV STREAM Setup & Equipment

82

3

0

ATT store will not accept streaming box

Cancelled DIRECTV streaming. Where do I send the equipment?

Question

 • DIRECTV STREAM Setup & Equipment

90

7

0

Getting refund for a payment made to DirecTV formy account, they were paid twice.

Terminated my account to go with another company, who paid my early termination fee for me. DirecTV also charged me for the early termination fee.  I spoke with customer service, who stated the couldn't do anything about it.  Requested to speak to supervisor, he said the were busy, but wo

Question

 • DIRECTV Account

32

3

0

Accepted Solution

Grace period

If the system can’t process my auto pay how long do I have before it’s turned off

Question

 • DIRECTV STREAM Account

34

7

0

Closed

What does E/1 mean?

Yesterday when I turned the tv on, there was a picture frozen on the screen. The sound was ok but I couldn't change channels. In the upper left hand corner of the screen was E/1. I searched through the manuals (tv, remote and receiver) but found nothing about what this meant. I was able to get it wo

Question

 • DIRECTV Equipment

945

2

0

Sound issue on certain channels only

I watch Directtv stream on both Roku and Apple TV. The sound on HBO East and Epix cuts out every couple of minutes for live tv.   If I rewind to watch a show from the beginning,  it doesn’t do it.   I’ve only had this happen on those two channels.  It happens on both the tv spea

Question

 • Watching DIRECTV STREAM

23

1

0

connection

My TVs will not connect randomly. This happens almost daily

Question

 • Watching DIRECTV STREAM

22

1

0

Audio prob with DirecTV Stream app on Roku

The DirecTV Stream app has a serious audio problem on Roku devices. I've experienced it on four different Roku + stream sticks and the Roku forum is full of complaints and questions. The problem is clearly unique to the DirecTV app. Audio will suddenly drop in volume to nearly inaudible or get a lo

Question

 • Watching DIRECTV STREAM

3.7K

36

Remote control

Everyday I get an alert that the batteries are "Dangerously Low". For the first few alerts I changed to brand new batteries. I still get this alert every single Day! What's up??

Question

 • DIRECTV STREAM Setup & Equipment

20

1

0

My payment was posted to the wrong account

Payment was posted to wrong account on June 24 have provided proof of payment taken from my account and put towards another account I have been promised a call for over two weeks no reply service interrupted for a payment that your company can’t find that was made from your automated teller on June

Question

 • DIRECTV Account

21

1

0

Unable to use apps

I recently cancelled my subscription because the prices were just too much. After a month or so with no issues, I can no longer access the apps on my box...I sign in as usual on the welcome screen but I'm now currently caught in an endless loop of entering my user id and password...I then get the "s

Question

 • DIRECTV STREAM Setup & Equipment

85

6

0

Fox News

Why do I have to click on screen to watch Fox News?

Question

 • Watching DIRECTV STREAM

53

9

0

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