Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

Official

Accepted

Unanswered

Advanced Filters

Search Results (182.7K)

Activity
Scrolling through pop-up list of upcoming programs

In the guide section, if I click on the network name on the left, for example TCM [using the web site on a computer!], a box pops up over the guide listings. It shows all of the upcoming programs for that channel only [for the next week or so] in a scrolling list. This used to work PERFECTLY. Absolu

Question

 • Watching DIRECTV STREAM

25

5

0

Problems with TV set-top box

I have been having several issues with my Att / direct TV set-top box. 1) only some apps will stream correctly. For example Disney plus will download and play 1 video then runs into streaming issues and displays an error. I untilstall and remove data and it still doesn't help. Now it crashes. Ot

Question

 • DIRECTV STREAM Setup & Equipment

45

4

0

Closed

Logout roku help

How do you logout from a Roku device? I logged in on one in my hotel room and couldn’t find a way to log out. Can I logout from the DIRECTV website?

Question

 • Watching DIRECTV

695

7

0

Required to log-in repeatedly and told password must be reset

This is an AT&T problem that many of us have experienced with our email accounts, but now it seems has migrated to Direct Stream. The first time it happened I thought it might be after an update, but now it is happening frequently. Today it occurred when I first opened the app, and a second

Question

 • Watching DIRECTV STREAM

592

11

0

Technician not showing up for appointed time

Am I the only customer that has trouble with a technician not showing up? We have been dealing with this issue for three visits.  I was given a window of 12-4 and all three times they wanted to extend the time frame to 6 pm.  Technician never called or texted me saying he coming or not co

Question

 • DIRECTV Equipment

27

1

0

Volume and mute won't program

I recently upgraded to a hisense/roku TV (model 58r6e3) and can't program my directv rc66rx remote to change the volume. The remote will turn the TV on and off but volume buttons do nothing. I've tried dozens of codes for hisense and roku brands. Some do nothing and some will turn on/off and change

Question

 • DIRECTV Equipment

53

6

Suspended local Fox stations

I am very disappointed in DirectTV for suspending local Fox stations. I understand DirecTV is misleading their customers saying it's Mission Broadcasting's fault, but it sounds like it's DirecTV just being greedy and using leverage based on suspending the channels during MLB playoffs, NCAA football

Question

 • DIRECTV Account

74

4

0

RC66 Remote

How to connect directv remote RC66 to Samsung un65ru8000 tv

Question

 • Community lounge

11

1

0

Accepted Solution

Official Solution

Closed

DirecTv doesn't allow selection of women's version of sports

In the "My Teams" I cannot pick the women basketball team. It only allows me to select the men's team. Why doesn't DirecTv recognize female sports? I cannot actively search for my favorite team because when I type in "Tennessee Lady Vols" it has no idea how to find it or associate it with women's ba

Question

 • Watching DIRECTV

291

2

0

Where do programs downloaded to my smartphone live?

Hello. I downloaded a program from my DirecTV box to the DirecTV app on my phone today, but I can't seem to find any evidence of an associated file on my phone. I notice a directory called com.directv.dvrscheduler but it seems to be empty. I own a Galaxy Note 9. Can you please tell me where the down

Question

 • DIRECTV Equipment

33

5

0

Clear Cloud DVR shows

I recently changed my Directv stream package and it now only has 20 hours of cloud DVR, but my prior package allowed the max.  I need to clear out the prior shows so I can start again.  The Cloud DVR page doesn't show me the list of recordings so I can delete them - it just shows that I h

Question

 • Watching DIRECTV STREAM

27

1

0

DVR recording unwanted programs

I've had an issue recently with losing DVR recordings because programs I don't need to record are recording anyway. Certain programs that I have set to "First-Run Only" are recording re-airs of episodes I've already deleted. Also, sporting events that I record when they first air are re-airing l

Question

 • Watching DIRECTV STREAM

156

10

0

Early termination fee

I canceled my tv oct 24th then was billed for early termination fee of 360 dollars. I had a contract in 2018 then did a promotion in feb 21 for a year. In may 2022 we had a bad lightning storm that took main receiver tower out, called to get it replaced through directtv insurance. They fixed it no p

Question

 • DIRECTV Account

50

5

0

World Series albany ny Fox channel 23?

Fox Channel 23 from Albany NY is not providing World Series. What can I do to watch World Series?

Question

 • Watching DIRECTV

601

13

0

unable to login to account

Can't login to pay or view satellite channels. I have gone to the redirect.  It says I have no service. ...... unlinked from ATT and no way to get what I need. 

Question

 • Watching DIRECTV

25

1

0

Accepted Solution

Black screen several times an hour

I have directv and an HR44 receiver. Several times an hour, it goes black, I see the blue logo spinning and then it goes back to normal. The weird thing is that it happens around the same times every hour.  This has gone on for three days.   I'm connected to a Denon receiver in another

Question

 • Watching DIRECTV

59

9

0

Error Code 8003

I am on the DirecTV Streaming app on my iPad. I keep getting “Looks like something went wrong. Try again later [Error code 8003]” I’ve tried dozens of times. What’s up?

Question

 • Watching DIRECTV STREAM

39

1

0

Channel scroll just favorites only

When will the CH-channel up down bottom just go to your next favorite channel be implemented. This bottom is useless currently. 

Question

 • Watching DIRECTV STREAM

19

1

0

Swap HR54 and C61K

Hi, I am looking to swap locations of my HR54-200 box with one of my C61K-700 boxes in order to get 4K on the TV currently connected to the HR54.  I found the 8 way splitter and swapped outputs such that the coax that was previously feeding the old location of the C61 was now connected to t

Question

 • DIRECTV Equipment

39

4

0

Accepted Solution

C61W-700 mini not responding correctly

My system consists of a Genie 2 HS17-500 and 2 C61W-700 mini receivers. One upstairs in a living room and one downstairs in a TV room. The mini receiver upstairs is not responsive to the fast forward and rewind feature on the remote. Sometimes it will work but it's very sluggish when it does. The on

Question

 • DIRECTV Equipment

34

5

0

NOT FINDING WHAT YOU'RE LOOKING FOR?

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.