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New Directv app doesn’t work properly

The new app will not set up a recording to my DVR’s. The old app sets recording just fine. The new app will not let me see my playlist from my DVR’s. Again the old app shows me my playlist just fine. I tried to upload a screenshot of the unknown error when setting up a recording but there is some ki

Question

 • DIRECTV Equipment

119

4

0

Accepted Solution

Official Solution

Directv remote with samsung tv

Trying to set up directv remote for samsung tv un32j4000afxza.Get error message "not available" when trying to power off tv after inputting suggested codes for Model RC65 directv remote.Some codes work for volume only not power..I  have tried some forty codes. Help!!

Question

 • DIRECTV Equipment

18.1K

10

DirecTV Streaming Limit Issue

I've been having a ton of issues with the "streaming limits". I've already changed my home network 4 times, and support says they won't do anything about it. I'm not sure why my IP address keeps changing, and my ISP won't give me a static IP. I'm basically going to have to cancel my service because

Question

 • DIRECTV STREAM Setup & Equipment

147

11

0

Can I Pin Protect Settings - Preferences

Is there a way to pin protect the settings page in both the streaming box and app? I would like the pin to prevent the TVs in my vacation house from setting that as the home location without me doing it since the home location can only be changes 4 times. I tried parental controls but that does n

Question

 • DIRECTV STREAM Setup & Equipment

44

4

0

My Library access recordings

When I select a recorded show to watch the Direct TV Stream dialog box comes up with "Delete Recording". Gives me no option to watch the recording.  I have to go up, down, back, forward and return to finally get it to give me a dialog box that says "watch now".  Also, if I pause or close

Question

 • Watching DIRECTV STREAM

38

2

0

Billing and Tech have two different account answers

Tech keeps sending message to make arrangements to pay the bill through AT&T . Billing shows NO BALANCE and in face I have a $7.00 credit.  I have dealt with this for OVER 3 WEEKS now and NOTHING ever changes.  Then yesterday Direct throws a PREMIER Service Contract on the bill for a

Question

 • DIRECTV Equipment

39

3

0

Accepted Solution

Change subscription

I just upgraded my package. Does anyone know how long it will take to update to the new package. I have logged out and back in but still my original package. Just wondering if anyone might know. Thanks

Question

 • DIRECTV STREAM Account

40

4

0

Fire stick streaming issue

Anyone have any issues with fire stick streaming? I have direct tv stream on two tvs in my house and have the same issue on both. Whenever I turn on my tv to watch and start up direct tv stream, every time I receive an error "looks like we ran into some trouble loading this content. please try again

Question

 • DIRECTV STREAM Account

262

7

0

Looking to go from Uverse to Directv Stream

I currently have Uverse but looking to go with Directv Stream.  I want to try it out first before I turn in my Uverse equipment.  Can I run both services in my home for a month just to try directv steam out prior to committing to it?

Question

 • DIRECTV STREAM Account

47

5

0

Registering my Apple device for downloading and streaming

My new iPad Mini 6 (iOS 15 already installed) won’t allow me to register with my DVR in order to stream and download from my home DVR. I uninstalled and reinstalled the DIRECTV app,  I did a hard reset and soft reset on my DVR,  I reset my modem.  Nothing!   The download and go

Question

 • Watching DIRECTV

577

10

0

local channels again

I have seen various posts about getting local channels from home when out of town. The consensus seems to be that getting home channels on a pc is not a problem, but there are inconsistent opinions about devices that have location services (e.g., an iphone). Some have said that it is possible if you

Question

 • Watching DIRECTV STREAM

58

7

0

Accepted Solution

Identical saved recordings on different devices.

I have two AT&T streaming devices in my home. When a recording is saved on one device it displays on the other device that was not used to save the recording.  How do I separate the two?

Question

 • DIRECTV STREAM Setup & Equipment

24

2

0

Is it possible to add receiver to second location (like an RV).

I have an RV at my house. I would like to know if I can hook my cable up in the RV also (add an additional receiver to the RV).  How far from the dish can a receiver be?  Or will I have to add a new 2nd dish for the RV?  Is that possible for one account?

Question

 • DIRECTV Equipment

31

3

0

Accepted Solution

can't login to directv

i have been trying to login to my account and to my service , for a long time now and every time I get the same message that my id and password is not right . I already change mi password several times , but still the I get the same Error message 201 that my id and password is not ok. what can I

Question

 • DIRECTV Account

51

2

0

Accepted Solution

Can't get my dvr to work with my remote control

My remote control no longer will work with my dvr! Can't exces my guide, my recordings or the menu!

Question

 • DIRECTV Equipment

37

4

0

All i see is the Directv Stream splash page. Is there a fix for this?

I have internet connection. I have done the speed test and it is strong. But, none of my streaming boxes are working. I have done the factory reset on all devices.

Question

 • DIRECTV STREAM Setup & Equipment

46

5

0

'Not Connected to Home Network' -- have not changed location

I am running Directv Stream off of Roku sticks on multiple tv's in my house. I am again no longer allowed to have more than 2 tv's connected and the Directv Stream app says that I am not connected to my home network. I have previously 'set new home location' which fixed the issue for a short tim

Question

 • DIRECTV STREAM Setup & Equipment

292

15

0

Changes in channel I left it on

Hi. I walk away from my TV and about 1/2 hour later I may go back to it and it has changed channels.  I can’t take it anymore.  Can you please help///

Question

 • Watching DIRECTV

28

3

0

Accepted Solution

Hide Channels from Guide

I want to hide all the channels that I don't watch such as Disney, shopping etc.

Question

 • DIRECTV STREAM Setup & Equipment

36

3

0

selecting a favorite group

cannot get out of "all channels i get" grroup

Question

 • Watching DIRECTV

16

1

0

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