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Please tell me how to tranfer the balance of my reward card to my personal bank account

Transfer balance of my reward card to my personal bank account

Question

 • DIRECTV Account

263

5

0

Closed

DTVEverywhere - Full Screen?

I am a new user of DirecTV Everywhere, having downloaded to my Win7 laptop yesterday.  I'm using IE9 (32-bit).  I receive the shows I request, but I use the "full screen" icon on the display window, my screen goes totally white, no picture, but I still get sound.  How do I use DirecTV Everywhere in

Question

 • DIRECTV Equipment

1.3K

6

0

Directv compatibility with Samsung smart tv

I can’t find a way to get to my directv account thru the Samsung smart tv. Can only find the direct stream app, which apparently a regular directv member cannot access. Help?

Question

 • Watching DIRECTV

34

6

0

Accepted Solution

Official Solution

0033: customer not authorized....

When I use espn on fire stick I get 0033: customer is not authorized messageI have direct tvI have uninstalled and reinstalled. I have spoken to direct tv and espn and they push it off on the other guy.

Question

 • DIRECTV Account

14.1K

14

Signing up for NFL Sunday Ticket for Students Problem

Checking to see if anyone else is having this problem, I'm trying to sign my son up for NFL Sunday Ticket for students.  We did the Sheer ID verification process and received a link to sign up for a package; however, when we go to signup it says he already has an account and to please sign in.  When

Question

 • DIRECTV Account

220

4

0

Version 4.0.23 on Apple TV 4k doesn't work right with Harmony remote.

I don't know if this is the right place to report a bug, but in the latest release for the Apple TV 4k - version 4.0.23 released on Oct 5 - scrolling through the guide doesn't work right if you are using a Logitech Harmony remote. I have a Harmony 650 and also a Harmony One and on both of them in V

Question

 • Watching DIRECTV STREAM

115

21

0

Commercial break in progress

Yes, they are blocking other competitors commercials and of all the years we have Comcast I never knew them to do that. I'm surprised that AT&t gets away with that since someone else sold that commercial time.

Question

 • Watching DIRECTV STREAM

70

6

0

Vizio TV and Directv stream & HDR10 black screen

At least every 2 minutes (likely during a critical moment of any show) a black screen shows and some images it says it’s lost signal but when the program shows back up there is an HDR 10 box in the upper right corner. It is very annoying.  Makes me want to go back to cable some days.  

Question

 • Watching DIRECTV STREAM

27

2

0

Harmony Remote with Apple TV Moving Two Spots

When navigating the menu and guide in DirecTV Stream app on AppleTV with a Harmony remote, the cursor moves two spots instead of one. AppleTV remote is fine, and Harmony remote is fine with other AppleTV apps. Issue started today.

Question

 • Watching DIRECTV STREAM

13

1

0

Blocked streams

I have a stream outside the home WiFi….and one on the WiFi. When I try to start another stream on the home WiFi….it says there are more than 2 streams outside the home WiFi.  My questions is this…I have Netgear Orbi for the home WiFi…so I’m not on the AT&T WiFi router on my WiFi.  Is

Question

 • Watching DIRECTV STREAM

32

1

0

directtv streaming is not working on my samsung tv

I have tried logging in on my Samsung tv (8000 series) numerous times now with no success. I have reset the tv to clear the cache, deleted and reinstalled the app, and reset my smart hub .... all to no avail. I need a fix. It can be troubleshooting the tv or telling me to get a reciever. If this can

Question

 • DIRECTV STREAM Account

34

4

0

Maximum concurrent streams?

My current DirecTV subscription includes 3 concurrent TV streams. Is there an available upgrade to increase this number?

Question

 • DIRECTV STREAM Account

60

3

0

Turn of single receiver

Is there a way to turn off one receiver so it cannot be accessed for a specific amount of time? If I'm renting someone a room and they won't pay their portion of the bill id like to take away their access but turning off that receiver. Is it possible to do this from the main TV?

Question

 • DIRECTV Equipment

25

5

0

Inability to fast forward saved programs, and inserted commercials

Why when we have saved a program, and go to watch it, we cannot fast forward or reverse it? In addition, commercials are inserted at a time when they should not be inserted during the program. When we had Spectrum, we could fast forward to skip the commercials, and rewind.  

Question

 • Watching DIRECTV

10

1

0

Charged HBOMax but ATT plan included it free

I haven't paid close attention. ATT/DirectTV plan should, according to ATT internet package, include HBOMax. I originally signed up for TV/Internet through ATT, not DirectTv. However for the past few months I've been paying for HBOMax apparently on the TV/DirectTV Portion of my bill despite it shoul

Question

 • DIRECTV STREAM Account

28

1

0

logging in

When I sign in to att and then to diect tv it keeps logging me out.

Question

 • Watching DIRECTV STREAM

21

1

0

I cannot get Direct TV to play on my HP Laptop

Every time I try to download Directtv on my laptop it never works. It just goes back and tells me to download the the same program again and again. The program is Synamedia videoguard player. Any suggestions?

Question

 • Watching DIRECTV

33

2

0

Couldn't get a hold of anyone at Direct TV to Cancel NFL Sunday Ticket trial

Hi, I couldn't access my account to cancel, and when I tried calling you all before the trial period ended, no luck and the chat didn't work. It said you are all there until midnight M-Fr but no luck.  Now, I am being billed for something I didn't want.  Can you please assist?

Question

 • DIRECTV Account

41

9

can't load Directv Stream App on chromecast or andriod tv(sony)

How come you can't load the directv stream app on android tv or chromecast? Is there a work around?

Question

 • Watching DIRECTV STREAM

23

1

0

Internet speed requirement

What is the internet speed requirement (or recommendation) for watching Directv "on demand" shows? I am getting a lot of "buffering" interruptions.

Question

 • Watching DIRECTV

27

4

0


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New to the Community? Visit the Community How-To and Guidelines to get started.