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Cannot download and stream on IPad. Cannot find dvr even though they are on the same network. Have had this problem for the last several weeks. Customer service replaced my Genie DVR which I installed today. Problem is still there. Did you do a software update?

Question

 • Watching DIRECTV

18

2

0

Fast forwarding commercials

With the new version of direct tv stream, when you watch a show you have recorded, you can’t fast forward 15 seconds like you could before. Now you have to guess how long the commercials will last. Anyone else experiencing this problem?

Question

 • Watching DIRECTV STREAM

46

3

0

Did the Directv Stream channel guide just change last night?

I'm using a Smart TV with an Amazon Firestick and everything was fine until last night. When using the channel Guide,  we used to scroll from the "A" channels backward to view the "V" and "T" channels or when at the bottom of the alphabet, we were able to keep scrolling further down so the "A"

Question

 • Watching DIRECTV STREAM

190

11

0

Accepted Solution

Some controls not visible on Chrome and Edge

For the past couple of days some of the controls and some of the control text are no longer visible when viewing DirectTV Stream on my PC using either Edge or Chrome. In the case of skip back, pause and skip forward, the controls in the middle of the screen, they are there but you cannot see them.

Question

 • Watching DIRECTV STREAM

22

5

Lost Altitude Sports channel 681 in Market this week on Entertainment Classic?

Tuned to channel 681 this morning and was given error 721, to order channel online/phone for PPV...I've had this channel forever on my Entertainment Classic package - is this an error or did I legitimately lose this channel out of no where? Horrible timing for Avalanche and Nuggets seasons starting.

Question

 • Watching DIRECTV

13

1

0

Accepted Solution

Official Solution

last chance - expiring soon

After the new update, I now get a warning "last chance - expiring soon".  does this mean that some of my older shows will actually "expire" and disappear?  I still have plenty of room left - over 20%, and monitor the available space closely.

Question

 • DIRECTV Equipment

14.9K

18

0

Last chance or expiring soon recordings - expiration date?

I would like to know what the "expiration date and time is" for those that are expiring soon or last chance. Is there a way to see that?

Question

 • Watching DIRECTV

9

1

0

Accepted Solution

Directv Stream Boxes - Cannot Connect Any

I switched from Directv to Directv Stream. Ordered 5 boxes. Tried them all on: an older LG TV, brand new smart TV, and an Insignia. I’ve re-booted, done a hard reset, changed my password, turned auto-sign-on off, tried wired vs wireless internet, done the hard reset 6x re-boot, 3 hours on the phone

Question

 • DIRECTV STREAM Setup & Equipment

74

8

0

Red zone/ nfl Sunday ticket

Is directv stream ever going to get access to Sunday ticket or red zone channel

Question

 • Watching DIRECTV STREAM

21

1

0

Taking my post Private?

Posted for the first time yesterday, asking for guidance on how to upgrade my system. This morning, I find my post was taken Private by a DirecTV employee, offering to discuss upgrading my account. While I would be happy to talk to an employee eventually, I had hoped to get some objective input from

Question

 • DIRECTV Account

40

14

0

DirectStream TV not working on laptop

After swithching to new DirectStream TV on my laptop, the video of Live TV does not work.  No channels work to watch any live or on demand 

Question

 • Watching DIRECTV STREAM

28

7

0

Accepted Solution

Official Solution

Telephone offer, offering 50% off Directv- is this legitimate?

I keep getting telephone calls supposedly from Directv. The caller offers a 50% discount on my Directv account. Are these offers legitimate?

Question

 • DIRECTV Account

4K

17

0

50% discount on my AT&T (DirectTV) account

About every other month I will received 3 or 4 calls from DirectTV (from a different phone number each time) telling me that I am entitled to a 50% discount from my account and in order to get the discount I would need to call back on the number that I see on my caller ID. The one that I got today

Question

 • DIRECTV Account

6.3K

13

0

Customize Directv Stream Guide?

is there a way to customize the order of the channels when streaming on the app. Having them in alphabetical order is very frustrating.

Question

 • DIRECTV STREAM Setup & Equipment

41

5

0

Closed

Illegal practices by Direct TV

I just cancelled my Direct TV service because they loaded HBO and Showtime onto my account without my permission.  After the second time, I contacted Direct TV and asked them to remove it, and to never add it to my account without written consent by me.  Several months later, I recieved a phone call

Question

 • DIRECTV Account

2.2K

18

I have Direct TV streaming service- after I record a program I am having trouble deleting it

When I try to delete a recorded program it does not delete. I then get locked in an area I can not get back to guide.

Question

 • Watching DIRECTV STREAM

37

2

0

Closed

Correct mp3 format for Media Share

Can someone tell what is the correct mp3 format (bitrate, sample & size rates) that the Media Share accept? I am using the AVS4You Audio Converter 6.2, this is also on my XP laptop.I have formatted several mp3 and attempted to played them after about 3 minute there is no sound, which I think indicat

Question

 • Watching DIRECTV

972

1

0

Scrolling is Not Working Properly in the New Version of the app (AppleTV)

You should be aware of this issue - many people have commented in the forum (Version 4.0.23 on Apple TV 4k doesn't work right with Harmony remote. | DIRECTV Community Forums). Please provide a resolution.

Question

 • Watching DIRECTV STREAM

42

3

0

DirectTV Stream Version 4.0.23 on Apple TV 4k doesn't work right with Elan8 remote.

With DirectTV Stream version 4.0.23 on my 4K Apple TV, the Elan8 remote now skips 3 times horizontally or vertically with a single button push. This happens when I use either the Elan8 hard controller or the Elan8 app controller.  This phenomenon does not occur with any of my other SmartTV app

Question

 • Watching DIRECTV STREAM

30

3

0

TV series not recording correctly

I have a TV Series set up to record new episodes only. However several old episodes also show up in the ‘Upcoming’ list

Question

 • Watching DIRECTV STREAM

26

3

0


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