Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

Official

Accepted

Unanswered

Advanced Filters

Search Results (6.9K)

Relevance

Accepted Solution

Official Solution

USB Port Power

Can the USB port on the back of the H25-500 be used to power a small cooling fan?  For example an 80mm or 120mm computer case fan.

Question

418

2

0

0

Accepted Solution

Official Solution

Why cant I get netflex in my bedroom?

The gennie is connected to the wifiy in the family room but I am not connected in the bedroom. If the Gennie is connected shouldn't the bedroom be also?

Question

60

4

0

Accepted Solution

Official Solution

Blue line on guide listing

I live in CA and Verizon had directv as a part of their plan. When we had it with Verizon(about 4 yrs ago), the tech who set up our service was able to rid us of the blue line. I do not remember how he did it. We resumed service through ATT recently. Is there any way to rid the stupid blue line? I k

Question

159

1

0

0

Accepted Solution

Official Solution

direct TV hd extra pack

What channel numbers are in the HD Extra Pack?

Question

2.1K

1

0

0

Accepted Solution

Official Solution

Connecting your DirectV remote to your tv

I just got new TV and need to pair it to my Directv remote.  How is this done?

Question

1K

1

0

0

Accepted Solution

Official Solution

Visa card

Promised visa card never recieved any infor in regards to thought it was just coming in the mail . Never recieved letter or any infor in regards .... I love the service, install went smooth, install tech was awesome .... Downfall I never recieved visa card .... Anyone had this issue or know how to g

Question

155

1

0

0

Accepted Solution

Official Solution

Going From DSL Internet to Cable

I'm switching from DSL internet to cable. How does this affect my SWM hook- up ? I noticed ethernet cables going into my receiver.

Question

339

1

0

0

Accepted Solution

Official Solution

Channel line up

Is there a way to hide the channels I don't subscibe to? Sure would be a lot easier scrolling through channels!

Question

59

1

0

Accepted Solution

Official Solution

Since last update (March 2019) unable to stream DVR Recordings outside home network

Since the last software update (March 2019) I am unable to stream my DVR recordings when not connected to my HOME network. Doesn't matter what WiFi I'm connected to (away from my home network), the playlist will NOT appear under Watch on Phone > Watch DVR > On DVR. Playlist will ONLY appear (when aw

Question

573

3

0

0

Accepted Solution

Official Solution

Can you change the format display for On Demand?

I can't read the movies from the cover icon.  Need a list view that includes a brief description of the movie. More like U-Verse.

Question

172

3

0

0

Accepted Solution

Official Solution

Billing me for something I don’t watch

I do not appreciate being billed for a sports fee.  I don’t watch sports. So disappointed.  I am a long time customer and was told I would just have to pay it. Terrible customer service.  What happened?  Used to have much better customer service.

Question

5.5K

9

0

0

Accepted Solution

Official Solution

Why am I seeing double numbers on my channels?

Keep getting double numbers like 2.2 4.4 an so on. Why.

Question

344

1

0

0

Accepted Solution

Official Solution

Why do I get Pixilation on one channel only

I have a Directv Genie system that is 5 years old. I have a dvr & 2 genie boxes.my problem is I get a lot of pixilation, freezing but only on ONE channel. The channel is our NBC network. This occurs regardless of weather conditions.What would cause this to happen on only one channel?

Question

224

1

0

0

Accepted Solution

Official Solution

Philadelphia Union MLS games being incorrectly blacked out

I am a Philadelphia sports fan who lives in Central Jersey (Somerset County).  Because Somerset County is in the NYC local television market, I get all NYC local channels and sports programming.  So in order to watch my teams, I've had to order the NFL Sunday Ticket and MLS Direct Kick packages, whi

Question

136

2

0

0

Accepted Solution

Official Solution

"Instruction" bar

Since the update last week, there has been a bar across the bottom of the guide screen that says, "Press Select for On Demand Programs" and the next line has more buttons to push for other things.  It actually pops up most anytime other than watching tv.  Any suggestions on getting it off of there?

Question

111

2

0

0

Accepted Solution

Official Solution

HDMI assignment on receiver

HDMI cable on receiver is attached to HDMI 1 on TV and will not work if cable is moved to HDMI 3 on tv how can the receiver be programmed to recognize HDMI 3?

Question

96

1

0

0

Accepted Solution

Official Solution

Genie 2 Program Manager

Does anyone know how many programs can be added to the Program Manager on the Genie 2? My HR44-700 max's out 100. I know it has a larger hard drive and can record 7 shows at once, but is the still a 100 show manager limit? I'm asking, because I currently have the HR44 Genie, and 2 additional HD-

Question

42

1

0

Accepted Solution

Official Solution

Can’t manage DVR away from home with Directv, like with Uverse.

I always managed Uverse DVR recordings away from home. I’ve just discovered I can’t with Directv, and now I’m away from home and screwed.  This is bull pucky, selling us on a product with fewer features. Grrrr.  And the new menu guide format s*cks. Did you not dry run it first? Awful for those with

Question

155

6

0

Accepted Solution

Official Solution

Can I record something that I forgot to set to record or record on my DVR after it aired?

Can I record something that I forgot to set to record or record hours after it aired? Thanks in advance.

Question

543

1

0

0

Accepted Solution

Official Solution

My DVR automatically jumps to live tv

I have an HR54/200 receiver and am having issues when i turn to a channel that gives me the option to restart the current show from the beginning. It allows me to restart the show, however, once the show gets to the point where it was when i restarted it, it automatically jumps to live tv.

Question

2.4K

1

0

0

NOT FINDING WHAT YOU'RE LOOKING FOR?

New to the Community? Visit the Community How-To and Guidelines to get started.