Does the Protection Premiere package cover OLED or QLED?

Recieved 2 cards for switching, neither had my name on it,  it on the envelope they were addressed to me. Called to tell them, someone I already activated one of my cards so they won't reissue. Second shows its approved online but they won't mail it (according to customer service they need more info

My cloud dvr is recording the Spanish audio of a show I record weekly. How do I fix this?

How do I download the Direct tv app to my laptop computer?

Beginning of pandemic I had to lower my costs which included the over $100 tv package. This July I then notice MSNBC & Fox news were removed. When I called I get told it is due to reduction in my package. Yet to get them back I have to go back to $100 packaging. This is crap. I still had CNN & HLN 

I have a pair of DRS704 DVRs (1980s vintage) that I have upgraded over the years so they now have 1 TB SSDs for recording. I own the DSR704s. They are currently connected to a 3 LNB oval dish (4 wires... two going to each of the 2 receivers built into each DVR.  I have been told that sometime

I’m in the phone with someone x an hour and they hang up on me

What happened to media streaming with the (horrible, awful, terrible) new GUI?  I can't figure out how to access it and am afraid it has been discontinued ...

DTV app claims that you can download from your DVR to your device and then watch later without an internet connection. I can download from my Genie DVR to my iPad with no problem. As long as I have a wifi connection or cellular service I can access the downloaded program and watch it on my iPad. If

Do you need to be hooked up to a phone line to receive caller ID information?

I have called 800-531-5000 two times this morning to discuss having a $45 discount that ran out reapplied on my bill. The first rep said he would send my request to management and if I haven't heard back within 3 weeks to call back.  I said I wanted to address this issue today so he gave me a

I currently have a Genie Gen 2 (HR44-200), several Mini's, and a HD DVR (HR24-100), and I'm wondering if I should ask for an upgrade.  I have no idea of the newer equipment, and any suggestions would be appreciated. I understand that the dish would probably be swapped out, and I hate to send someone

I just wanted to know if I can hook up an directv box to my laptop and use my laptop as a tv

I have separate AT&T and Direct TV accounts and since some sort of merger or something this last few months I can't log into my Direct TV account because it keeps sending me to the AT&T login page. This is so darn frustrating! I've changed passwords so many times now I don't know what my lo

Do I need an interface box between my Genie DVR and my LG OLED C8 TV for 4K display?

Trying to activate my HBO go on my fire stick but it asks for an email. I don't use an email to login to DirecTV

My receiver is really slow when opening/closing screens, such as the guide or the list ( 10-15 seconds).

I can't read the movies from the cover icon.  Need a list view that includes a brief description of the movie. More like U-Verse.

I do not appreciate being billed for a sports fee.  I don’t watch sports. So disappointed.  I am a long time customer and was told I would just have to pay it. Terrible customer service.  What happened?  Used to have much better customer service.

I can't see the menu or guide screen.  There is no background just a bunch of tv channel logos. Constant problems with Directv only had the service 3 weeks but had 2 guys come out and now this.  So dumb!