I have the DVD recorder (genie) hooked to tv with HDMI and direct tv out put to dvd recorder input connected via rca cable.  when recording the dvd we had the dvr set on the program and watched it as we thought it was recording, but upon review it had recorded the live tv.  help please

Need help, trying to hook up my mini Genie to my surround system and tv. Any info is greatly appreciated

We keep our boat under cover where the KVH antenna does not work until we get out of the shed and underway. The marina has now installed a directv for all of the boats under cover. The recondition is now telling that because it is HD it will not work with my SD receivers. He wants me to get a new Di

Model HR54-200Receiver 0239-1375-2384error code 921 what the heck.... more equipment ?

Just had a new genie install in August. Now my programs are constantly glitching. Sometimes it freezes but mostly just glitches. It’s very annoying. How can I fix this!

who can I contact to take down and remove the dish off of my roof.

I was told by customer service that I can save my recorded shows and download them into my new Genie.

After setting up my RC73 remote (which was successfully working with my genie) to operate in RF mode, it will no longer interface with genie client box.  Wont even turn on or off.

Will I be able to use a Motorola DCX3200 P2 STB with my current DirecTv service?

I canceled my Directv many time ago but until this time the two dishes didn't go withdraw. How can I do?

I have Dish TV that I am considering dropping. Will Direct TV work with the same dish?

There can be audio/video minutes difference between receivers in two rooms.

Hello I have a Klipsch R-4B soundbar and it has the auto on feature when it gets the audio signal. For the last few months this feature hasn’t been working. It works with my AppleTv and PS3 but not my genie box. I thought the problem was the soundbar but I’ve had that replaced twice. It seemed to st

My DirectTV receiver (model HR44-200/mfr date 09/07/15/receiver ID 0238 8545 8119/serial # C33BC5ME308134) is no longer working. I have been talked through reset and reboot instructions and now routinely do this to get the receiver to work. I’ve checked all the connections because sometimes it simpl

Is HR-54 'digital audio out' port usable?  It has a grey plastic cover on it.

I have an HS17-500 Genie system with a C61K-700 receiver. Will this receiver work as a stand alone for tailgating?

I have the D12-100 receiver but I have the oval egg shaped dish installed in 2015 when I moved here. I received an email about 4 months ago on the menu in my tv stating that I will need to upgrade to a different receiver by April or June 2020 not 2019 because the old one is going away. I called DTV

Desde el día 17 de agosto se hizo la orden de los servicios de tv e internet, me han reprogramado la cita 4 veces de las cuales 2 no han llegado, el día de hoy 4 de septiembre vinieron a instalar el técnico me dijo que solo podía instalar el internet y la tv no, por que tenían problemas con su siste

Hi - I've noticed on every single hockey game I record that there is skipping in the playback (I'm sure it's just more obvious watching this type of program).  There is no 'blockiness' and the signal looks clean but the playback skips as though there are frames missing or briefly frozen.  Restarting

How do I delete duplicate shows in my series manager and why do some show to record a show on all channels?