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Heavy Network Congestion - Ughhh!

I'm consistently getting 5-7 times per week and like 10 times on Thanksgiving day the message "When the network is heavily congested, your video may not play smoothly.". In many cases it just stops and starts about a 30-60 seconds later.  You also lose the last 60 seconds of programming.  

Question

 • Watching DIRECTV STREAM

25

8

0

Picture blackout

I watch Direct Tv stream thru my Samsung smart tv. An issue has developed recently. Intermittently the picture blacks out for about 20 seconds, comes back as a frozen picture for about 30 seconds to a minute, then picture returns.

Question

 • Watching DIRECTV STREAM

1

0

0

Accepted Solution

Official Solution

why can't i stream nba league pass or watch on nba.com/watch while i choose directv as my provider?

i went to nba.com/watch to watch league pass. choose directv as my provider and i still see that i have to pay for subscription so i chatted w/ their support they said it's on directv side so i went to dtv support they said i should be able to view games on my dtv app using watch now feature even if

Question

 • DIRECTV Account

889

14

0

Why when watching CBS, does the video freeze every 3 - 5 mins?

Every 3 -5 minutes while watching CBS the screen freezes but the audio keeps playing fine. It doesn't do this on any other channel. It does it on both of our TVs. I've totally reset all DirecTV equipment, TVs. I unplugged TVs overnight, then powered them up in the morning. CBS still freezing.

Question

 • Watching DIRECTV

83

31

0

Accepted Solution

Official Solution

DVR series record defaults to 4K - with no ability to playback

We are recording the World Cup games for later playback. Even though we do not have 4K equipment, the DVR defaults to recording them in 4K and then of course we can't play them back. It worked for the first 3-4 days (recorded in normal HD on Fox network and Fox Sports channels), then has switched to

Question

 • DIRECTV Equipment

3K

23

Accepted Solution

Live stream on iPhone 13

I get this message when trying to watch most channels live: ErrorThis content cannot be playedat this time. Please try againlater. biw do I fix it?

Question

 • Watching DIRECTV

18

5

0

Issues with the DIRECTV stream app freezing

Anyone else having issues with the DIRECTV stream app freezing up going to a black screen and then coming back in Spanish audio? It. The app has been terrible

Question

 • Watching DIRECTV STREAM

37

8

0

Screen goes black then comes back on

New Samsung QLED TV goes black then comes back in 5-10 seconds.  Only TV in the house that this happens on.   Had it on WIFi and now direct wired to internet.   Happened the same on both

Question

 • Watching DIRECTV STREAM

9

2

0

how do I watch my local CBS station?

As a DirectvStream customer (via AttTv Now), how do I watch my local CBS station? I have an Amazon firestick. I cannot find CBS anywhere on the channel lineup.

Question

 • Watching DIRECTV STREAM

19

3

0

Can’t access channel with keypad

Hi All, recent issue just randomly appeared. I might be missing something. I am in Salt Lake City Utah. The Utah Jazz station is 683 . In the guide 683 is also an alternate broadcast for. I used to be able to go to 683 with the number pad on my remote then hit the channel up toggle to go to 683 to w

Question

 • Watching DIRECTV STREAM

8

1

0

Can't access NEW DIrecTV satellite account

I setup a new DirecTV account, haven't been a customer for two + years. If I go to AT&T's website it shows my old (closed) AT&T mobile account, nothing else.  I I go to DirecTV's website it shows my NFL Sunday Ticket account I had in LA, but nothing else.  The Sunday Ticket accoun

Question

 • DIRECTV Account

11

1

0

Can't login to directv account

I can't login to my direct account, and no one has been able to help. I was on the yesterday for 4 hour trying get help with login

Question

 • DIRECTV Account

3.2K

28

0

Streaming limit Problems on a Grandfathered Gotta Have it Plan

I'm An early Adopter of Directv Now with a grandfathered Gotta Have It Plan with 3 streams and own 3 Osprey boxes 2 of the C71KW-200 and 1 of the C71KW-400. I also have 3 roku, and various other stream boxes and 3 computers, and on media server, we use to connect at my vacation home, my main house,

Question

 • Watching DIRECTV STREAM

38

5

Issues Casting DIRECTV Content

Starting yesterday, I am no longer able to cast any DIRECTV content on any TV. I have reinstalled the app on all devices used to cast the streaming content to our tvs, but I still cannot cast the content. I have casted other apps to the tvs with no issues at all. The DIRECTV stream app is the only o

Question

 • Watching DIRECTV STREAM

15

2

0

Directv Stream not loading on Toshiba FireTV

As soon as a put in my login credentials it proceeds to the Boot Screen of Directv Stream and just hangs. Tried everything including force stopping, clearing cache / data, reinstalling. I even tried pushing an older version of the app which gets a 500 error code and I am assuming it's blocked.

Question

 • DIRECTV STREAM Setup & Equipment

23

8

0

Help with pairing my QN75Q6DAAFXZA Samsung tv remote to DTV RC66RX REMOTE

Just bought a Samsung QN75Q6DAAFXZA Samsung tv. Tried all the codes for pairing the TV remote to the DTV RC66RX REMOTE.  didn’t work, so called Samsung, they said call DTV of course.  DTV says we’ll have to use the little remote RC71B, that won’t change inputs.  Are you kidding? &nbs

Question

 • DIRECTV Equipment

15

8

0

Add HULU to DIRECTV STREAM

Have DIRECTV STREAM box. Want to add HULU to it. Google interface requires password which is hard to enter with remote. Any other way to do this? Can I add HULU to my account from computer?

Question

 • DIRECTV STREAM Setup & Equipment

4.4K

9

0

App cutting out on Samsung tv

On a Samsung Series 9 tv the app is dropping out tv goes black 10 seconds and app restarts. Network good at 250 mbps steady. just started recently after using for 2+ yrs.? Tried removing and reinstalling. reboot router  doesnt happen with 2 LG tvs on same network?

Question

 • Watching DIRECTV STREAM

30

3

receiver unable to download

cannot get on demand programming 

Question

 • DIRECTV Equipment

17

2

0

Picture quality

What HDMI is best used for DIRECT STREAM box? We just got a new Vizio TV 4K HDR

Question

 • Watching DIRECTV STREAM

15

2

0

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