Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

Official

Accepted

Unanswered

Advanced Filters

Search Results (175.8K)

Activity
Help with pairing my QN75Q6DAAFXZA Samsung tv remote to DTV RC66RX REMOTE

Just bought a Samsung QN75Q6DAAFXZA Samsung tv. Tried all the codes for pairing the TV remote to the DTV RC66RX REMOTE.  didn’t work, so called Samsung, they said call DTV of course.  DTV says we’ll have to use the little remote RC71B, that won’t change inputs.  Are you kidding? &nbs

Question

 • DIRECTV Equipment

15

8

0

Accepted Solution

Official Solution

why can't i stream nba league pass or watch on nba.com/watch while i choose directv as my provider?

i went to nba.com/watch to watch league pass. choose directv as my provider and i still see that i have to pay for subscription so i chatted w/ their support they said it's on directv side so i went to dtv support they said i should be able to view games on my dtv app using watch now feature even if

Question

 • DIRECTV Account

891

14

0

Why when watching CBS, does the video freeze every 3 - 5 mins?

Every 3 -5 minutes while watching CBS the screen freezes but the audio keeps playing fine. It doesn't do this on any other channel. It does it on both of our TVs. I've totally reset all DirecTV equipment, TVs. I unplugged TVs overnight, then powered them up in the morning. CBS still freezing.

Question

 • Watching DIRECTV

85

31

0

Accepted Solution

Official Solution

DVR series record defaults to 4K - with no ability to playback

We are recording the World Cup games for later playback. Even though we do not have 4K equipment, the DVR defaults to recording them in 4K and then of course we can't play them back. It worked for the first 3-4 days (recorded in normal HD on Fox network and Fox Sports channels), then has switched to

Question

 • DIRECTV Equipment

3K

23

Accepted Solution

Live stream on iPhone 13

I get this message when trying to watch most channels live: ErrorThis content cannot be playedat this time. Please try againlater. biw do I fix it?

Question

 • Watching DIRECTV

18

5

0

Can't access NEW DIrecTV satellite account

I setup a new DirecTV account, haven't been a customer for two + years. If I go to AT&T's website it shows my old (closed) AT&T mobile account, nothing else.  I I go to DirecTV's website it shows my NFL Sunday Ticket account I had in LA, but nothing else.  The Sunday Ticket accoun

Question

 • DIRECTV Account

11

1

0

Can't login to directv account

I can't login to my direct account, and no one has been able to help. I was on the yesterday for 4 hour trying get help with login

Question

 • DIRECTV Account

3.2K

28

0

receiver unable to download

cannot get on demand programming 

Question

 • DIRECTV Equipment

17

2

0

Closed

New high def box setup satellite keeps restarting looking for setup.

Keeps restarting

Question

 • DIRECTV Equipment

8

1

0

Box keeps restarting

Now continuously restarts high definition box looking for setup.

Question

 • DIRECTV Equipment

8

1

0

Samsung Tablet - Suddenly Unable to Log into Directv via Food Network Go App

The title says it all. I'm using a Samsung tablet to stream Food Network programs using the Food Network Go app.  When I first used the app several months ago, I signed into my Directv account directly from the app and was able to watch any available shows.  Two days ago without warning,

Question

 • Watching DIRECTV

9

1

0

Closed

How can a dish be installed on my rental/roof without my permission??????????

My tenant calls DirectV and the installer had a nerve to install this disgusting dish without my permission smack on my roof. The tenant had the dish installed on the side of the building without my permission. He then called them because of a bad signal and the sub-contractor Mastec Advanced Techno

Question

 • DIRECTV Equipment

1.3K

16

0

Closed

Has anyone had a service technician leave before the job was done?

Had a guy. Some guy who could barely speak English walk out before the job was done. He’s standing there arguing with me telling me that my directv remote isn’t compatible with my tv. So he’s standing there and put 1 code into the remote. 1. Not 10. 1. And gives up and storms out of my house in a hi

Question

 • DIRECTV Equipment

161

1

0

Error message DirecTV

My main TV works fine. But the 2 mini genie boxes upstairs don't work properly. I've unplugged, reset, followed all the trouble shooting. I'll be watching something and then after a few minutes it goes to another screen saying it's searching for network. An orange light will show blinking on the box

Question

 • Watching DIRECTV

23

8

0

771 loss of signal intermittent on SOME channels but not all... Bad LNB? Coax? example channel 355 Sat 103ba

All 4 of my receivers get a 771 loss of signal on a handful of channels including CNBCHD, MSNBCHD etc.. I'm wondering if I have a bad LNB and wondering if I can determine if the bad channels are all on one satellite and possibly the LNB or wht?. I see some maps that are old but the terminology doesn

Question

 • DIRECTV Equipment

30

9

0

macOS, OSX and iOS Streaming

VideoGuard 13 on macOS Monterey, Big Sur or anything back to OSX Yosemite....whats the deal? Do we just pretend to install something and then continue to ask for it to be installed? The infinite loop of "you need this, you got this, it's done, congratulations, do it again" is getting old. Also...the

Question

 • Watching DIRECTV

21

4

0

Closed

Cannot fast forward through DirecTV ads.

I've seen some posts on other forums about this problem: When I try to fast forward through commercials, it always stops and forces me to watch DirecTV commercials. This is really annoying. I'm already a customer (something I'm regretting more and more as time goes by). I've seen some posts that say

Question

 • DIRECTV Equipment

1.2K

9

0

Channels Missing on DIRECTV App.

My DIRECTV app on my iPhone has all my channels available including local stations. DIRECTV app on my iPad does not have ABC, CBS, or NBC (plus others) available to watch. Both connected to wireless internet on my home network. Why the difference and how do I fix?

Question

 • Watching DIRECTV

4.7K

5

0

Error code 100001 for directv app on android

My DirecTV app has not been working for the past 2 months . When I try to login it gives me error code  100001. I called about this issue about a month ago and was told that i would have a ticket created and will be fixed in 48 hours,  it still has not been fixed. I've searched your forums and there

Question

 • Watching DIRECTV

3K

22

0

Can't get TLCGo to activate

Every time I try to get TLCGo to activate I go through all the proper procedures. I log in to tlc.com/activate. I choose Direct TV. I log in with the correct email and address for Direct TV. Then I receive this message. Failure of server APACHE bridge:No backend server available for connection: time

Question

 • Watching DIRECTV

9K

8

0

NOT FINDING WHAT YOU'RE LOOKING FOR?

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.