Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

Official

Accepted

Unanswered

Advanced Filters

Search Results (73.1K)

Activity
How many Directv Stream devices (the dedicated boxes) can I register to my account?

I have more than 6 televisions. I see ambiguous statements in the online documentation about a limit of 6 devices (the dedicated Directv Stream boxes, not include Fire Sticks or other streaming devices) either PER ORDER, or maybe, PER ACCOUNT.  I would like to know if I can register more than

Question

3.4K

6

0

Accepted Solution

Fringe on HLN is limiting to 30 records for some reason

In my DTV Stream, I record a number of shows and they stay there till I either delete them or after the proper amount of time, they delete themselves. I record Fringe on HLN. For some reason it is only allowing about 30 records and then deletes last one and records new one etc. I also watch Fringe o

Question

20

2

0

Accepted Solution

Official Solution

Closed

Is this a DIRECTV phone scam?

I have been repeatedly getting a call from someone claiming to be from DirectTv, offering me free premium channels for three months. They provide my basic information back to me, which is probably not too difficult to obtain, so it seems legit.  When I decline the offer, they hang up immediate

Question

65.9K

20

0

Accepted Solution

Need Assistance

We've been a customer for years. We have a cottage up north Wisconsin, and would like to have dtv up there.We are retired and have to watch our budget.We now pay $290 in a bundle with our cell phones.How do we go about doing this? We are only up there for long weekends once or twice a month. (E

Question

30

3

0

Terrible reception, old equipment, and elderly parents

My parents have been customers for quite some time but their reception is spotty at best. Their antenna is quite old, probably over 10 years, and needs to be replaced. What they have told me is that your company won’t replace it because it is mounted on their roof. They are paying for a service that

Question

25

5

0

How long will it take to get my father’s refund

(Edited per community guidelines) my father is 80 years old, his memory isn’t good at all!! A little over a year ago he wanted to get direcTV so they came to hook up connection but where my father live it wasn’t any so my father thought they could close out the account. THEY DIDN’T!! For over a year

Question

25

4

0

ABC

Ok direct TV you still don't have ABC where's my price drop???? It is a channel you are no longer paying for.

Question

22

2

0

getting the correct local channels

I signed up for Directv Stream a few months ago. I liked the service enough that even though my locals are out of Dallas Fort Worth, I was ok with that. recently I was on the directv website and pulled up channel lineup and it shows my locals being out of Waco Texas.  I have spoken to several

Question

44

5

0

Getting rid of Mini Boxes

I am currently paying 7 per month for the wireless boxes for two additional television sets. I also have DVR recording.  if I get rid of the boxes and use DirectTV Stream do I lose the ability to watch DVR from the Streaming App?  Can I record shows to the cloud on the other two TVs?

Question

14

1

0

Error 772

Once again my tv is stuck on acquiring guide signal. Nothing I do changes it. I’ve unplugged and hit the red reset button

Question

17

5

0

sound goes off for a second or two every so often

It happens during live programs and dvr'd programs as well. It does not happen on any other box.  We had the box replaced but the issue continues.  

Question

10

5

0

Recording stops at 31 episodes

I paid the extra$ to get Unlimited recordings. Recently, Paramount had a Yellowstone marathon that I set to record. It recorded 31 episodes and then dropped off the oldest one for each new one that came along. So I only got 31 of the 47 episodes. Is this a thing? Did I miss the fine print? Does anyo

Question

22

2

0

Accepted Solution

No parental ontrols??!!

DirecTV streaming STILL doesn't have parental controls. My wife is somewhat mentally handicapped, and she is the one watching the TV. THREE TIMES she has manged to order something at extra cost - once a pay-per-view, twice a movie package. Each time I had to call to cancel it. Luckily, they send an

Question

21

8

0

TCL television

My remote (RC65X) will not program to my new TCL television (65S546). Can someone please help out with this? Any and all help will be greatly appreciated!!!

Question

93

6

0

shows cut off at end

Tried several suggestions to fix this, still no joy. Some shows are cut off a few minutes early. Cant change recordings set up as I dont have that option anywhere. Any help!!

Question

247

14

0

Directv Stream App can't install on Samsung TV

First I had Directv Stream App on my Samsung TV and the service was spotty at best. Screen would go black, then picture would resize and not load. All of a sudden on Wednesday 7/6/22 I'm signed out of the app...I go to sign on and it tells me it's sorry, can't access service, I will be logged out an

Question

546

5

0

DirecTV Streaming and ROKU Audio Issue

I found this complaint and, since it describes the issue I’ve had for months, I edited it for this description. Kudos to the author as it describes this problem exactly. The DirecTV Stream app has a serious audio problem on Roku devices. I've experienced it on 4 different Roku devices (2 stream st

Question

3K

29

Directv Genie Remote

Unable to program Onkyo Nrx-656 receiver. I am trying to get this remote to control the Onkyo receiver and none of the codes provided in the menu seem to be working

Question

11

2

0

App keeps crashing

Everytime I watch the app it closes/force close so I have to keep opening it. I've already Uninstaller and reinstall it but it keeps doing it

Question

365

12

0

I need to switch

Comcast to high to be pay for

Question

18

1

0

NOT FINDING WHAT YOU'RE LOOKING FOR?

New to the Community? Visit the Community How-To and Guidelines to get started.