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Update local channels

I moved from one state to another and my local channels are in the state I received service. All of my accounts are showing the current location. I have called for assistance multiple times on this matter and no can seem to assist. Any thoughts from the community would be great, thanks.

Question

 • Watching DIRECTV STREAM

11

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Customer Service CEO

THE main reason we took out an account with DIRECTV (back then AT&T) was to be able to watch OAN. Why would you cancel them?  Do you have any idea how difficult it is to actually find out what is going on in our country with all of the misinformation coming from CNN, MSNBC, ABC, etc?!!!&nb

Question

 • DIRECTV STREAM Account

16

2

0

One of your clients is using my email address

One of your clients is using my email address for his DirectTV.com account. I don't even live in the USA. Can you please stop sending me emails? Can you please start using email address verification??

Question

 • DIRECTV Account

18

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Accepted Solution

Directtv dropping OANN

How could you bow down to the WOK cancel culture demands to dropping OANN? They do not lie!  The "big lie of the 2020 election" is absolutely true. There is mountains of evidence of the election steal. All the misinformation comes from liberals not conservatives!  My husband and I will be

Question

 • Community lounge

3.6K

323

3 days with Direct TV Stream, and my personal information is already leaked

Hello all, just signed up with DirectTV Stream 3 days ago, and my account info has already been leaked. I received a call from 833-676-2550 saying "You AT&T Direct TV existing account is qualified for 50% off... call us back at 833-676-2550" for details."  I called back, and was offered a

Question

 • DIRECTV STREAM Account

91

9

Accepted Solution

How will DirecTV's independence effect my services?

I'm just discovering today, after spending an hour trying to get an answer in the AT&T Forums and they keep canceling me and referring me to DirecTV, that AT&T has separated itself from DirecTV. This seems like it may be a problem, how exactly will this effect my services & my billing?

Question

 • DIRECTV Account

39

6

0

Closed

Poor customer service

Today spoke to one person she said(1) everything was online only.(2) I go to on line service. 2 people were responding. Due to 20 mins on 1st person then it went back to the 1st part. Second person just hung up.  (3) I believe no one works there anymore. No one answers. And sometimes older fo

Question

 • Watching DIRECTV

16

2

0

Using DirecTV Remote for LG Sound Bar Power On & Volume

Someone accidentally unplugged my LG Soundbar (NB3530A) from my TV and now I can no longer turn the LG Bar on & off with my DirecTV Remote (RC73). I've tried all instructions that I can find and followed the prompts but nothing works. Couldn't match it using LG Model Number, couldn't match it w

Question

 • DIRECTV Equipment

15

5

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20+ years old system is there any human there

I was sent a letter do 3g I needed to upgrade my receiver. They were going to send me a receiver out as long as I called in and verified things. I called today everyone acts like they have never heard of this problem in their life or know what letter or 3-g I'm talking about. Any human that can talk

Question

 • DIRECTV Equipment

23

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contract

why pay for equipment

Question

 • DIRECTV STREAM Account

16

12

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Cancelling an account

In November, 2021 I cancelled my account with Directv owing to the expense. Today, I asked to be reinstated, as I think the tennis coverage is far superior to my current provider.  I was informed I remain a customer even thought I sent back my equipment in November at the time of cancellation.

Question

 • DIRECTV Account

22

1

Roku Streaming

I moved in December and switched to Direct Stream through a ROKU. I can get all of my other subscriptions through the ROKU but I can not Direct TV Stream through the ROKU it will not sign on.  I can use the Directv Stream through my iPad and iPhone but not my ROKU device on the TV.  What

Question

 • Watching DIRECTV STREAM

15

4

0

Out of Network Too Many Streams - how to reset if all devices are off

I understand the policy on streaming out of the home network. I am looking for a way to reset the out of home network streams.  The message indicates to close streaming devices and click on refresh.  I have closed all of the devices streaming out of network but I still receive the error.&

Question

 • Watching DIRECTV STREAM

24

6

0

Accepted Solution

Device setup hangs on “checking for updates”

I am adding a second AT&T DirecTV Stream box to my home. I get through the network setup, it says checking for updates and then throws an error message “There is a problem” and says try again. 

Question

 • DIRECTV STREAM Setup & Equipment

13

5

0

$142 Unauthorized Charges on my acct

I’ve had att/directv for 5 years now and have never ordered anything with this already high bill. I received my bill for this month and found $142 in movie charges ranging from 5.99 to 21.99. Again, I have never ordered anything and never will. Now my bill is $300 and I definitely cannot afford to p

Question

 • DIRECTV Account

23

2

0

C71kw-200 not updating

im trying to find answer why my devices stop working and even after reset, download of os, initial setup and now stuck on checking update. looks like im not alone with the issue. DTV please assist and DM me.

Question

 • DIRECTV STREAM Setup & Equipment

7

1

0

Hook up a non smart tv

I have the ATT box hooked up to our main tv and the other 2 tv automatically line up with the main tv...all 3 are new smart roku tv's. I have a small tv in my office that is non smart and wonder how I can hook that up to the att direct stream.  They told me it's free but no clue what to do.

Question

 • DIRECTV STREAM Setup & Equipment

18

3

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Why is DirecTV app unable to be downloaded to my Sony Bravia SMART TV?

Cannot appear to download DirecTV App to either of my Sony TV's. My Samsung TV's are fine. What is the issue? Is this another proprietary issue between organizations/developers?

Question

 • Watching DIRECTV STREAM

20

5

0

Accepted Solution

Bundle with Internet?

Bundle with Internet? I have AT&T internet. Will a streaming bundle give me a better price on internet? I have AT&T modem BGW210

Question

 • DIRECTV STREAM Setup & Equipment

7

1

0

Signal is buffering

Random channels at random times the signal drops out and the buffering wheel appears. A few second later the image returns and the picture is pixelated for a few more seconds. It does not do this with other apps (Netflix,prime,HBO max) only on the DirectStream app. I just swithed over from U-verse t

Question

 • Watching DIRECTV STREAM

30

6

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