Welcome to the DIRECTV Community Forums - connect with users, ask questions, and find answers!

Official

Accepted

Unanswered

Advanced Filters

Search Results (1.5K)

Relevance

Again rec'd a separate bill. It was not combined this time as John insisted. 1043JB was so rude but I had hoped he was right in that it would be corrected. But it wasn't. I do believe the wrong address at the top of the bill vs the right address at t

Billing not getting combined

For months and months I've tried to get my bill combined.  Almost every month I call trying to get it resolved.  Going on a year now.  John - [edited for privacy – please do not post personal information] was just the most rude and difficult 'manager' I have dealt with.  So unfortunate a company thi

Question

Hi, I pushed the red button, the box reset and it seemed to work until prime time came on, then the flickering returned. I don't watch much daytime tv, but my wife mentioned that she has not noticed the flicker during the day. So, it maybe this is pr

 to the conversation: 

0

0

Flickering on local channels only

I use direct tv for my local channels as well as my package.  When I am watching local channels (below 100) the tv flickers constantly.  I does not flicker on the channels above 200.  If I watch a dvr of a show on my local channels, there is no flicker.  I can elimanate the flicker by watching with

Question

I’m trying to cancel Direct TV

I’ve been trying to cancel my brother, John’s direct TV account since the beginning of January. I even returned the equipment via FedEx.John DIED on Dec 31st and I’ve spent over 2 hrs on the phone with different customer service reps trying to cancel service. Did John just get billed for another mon

Question

 • DIRECTV Account

36

4

0

Disc space is 40% one thing i did notice is both deadpool and stardust shortly after they were removed were added to directv cinema. Which also brings up something else how long do i own movies bought on directv like i bought not rented all 3 john wi

 commented 

3 years ago

 to the conversation: 

0

0

Why are shows set to keep still being put in the last chance category

Sense upgrading to the genie 2 for HDR and 4k i have had shows that were recorded from non ppv sources get added to the last chance area on my dvr. Matter of fact just checked some and they said this rental period expired even though the show was taken from a non rental on demand channel.

Question

Recording Series issues!

I'm hoping someone can help with issue. I want to record ESPN College Football live which runs at 12:30 & a repeat at 4:30 made sure to select first run episodes only and noticed that program is set to record both shows everyday I'm at a lost. I have don't have any issues with any other shows IE: Jo

Question

 • DIRECTV Equipment

180

0

0

0

Wanted to pass along our (very inexpensive) solution ... I called DTV and D10 box was owned by my friend. They needed her to call to confirm that. I ordered a new access card for $20 and got it and the receiver added to my account. I found a new 18"

 to the conversation: 

0

0

What is needed for RV

I have a HR44-200 HD box and 2 wireless mini genies (with a video bridge).  A slimline dish/antenna was installed on the house.   A friend has a Direct TV box she will give to me.  I want to install it in a 3rd bedroom. Multiple questions: 1)  Can I use this box?  Do I need to add it to my account f

Question

System won't record series!

I have tried both hitting the record button twice to set up series recording as well as going into the menu and selecting "record series". I have also made sure that it is set to record both old and new espisodes as well as "keep all" and it still only records some of the programs. Specifically TLC

Question

 • DIRECTV Equipment

370

0

0

0

rooftop ant connects to?

i am waiting for a hd upgrade and have a rooftop uhf vhf for locals now. when i get my hd receiver do i run my rg wire to my new receiver, iam going to use hdmi cable from receiver to tv,or can i just run the rg from my ant to the now open connection on back of my tv. ijust have 1 rec and no recorde

Question

 • DIRECTV Equipment

59

0

0

0

Just figured I'd give an update. A fully competent and able tech named John came by and completed the installation without an issue. I knew it could be done. It's a shame that I had to go through such a ridiculous ordeal just to get a dish installed,

 commented 

7 years ago

 to the conversation: 

0

0

Awful directv "installation" experience

Recently added directv to my AT&T account. For a month I've been going back and forth with customer service about my installation issues. The first technician to show up said he wouldn't be able to mount the dish on the outside of my apartment building where there a clearly about ten already mounted

Question

Hi @theilliniguy   Being that the feature is still available, you would access it the same way you did before. However, as John stated, since you're no longer seeing it, it's likely that the current version of iOS is conflicting with the current vers

 to the conversation: 

0

0

Latest iOS update removed options?????

To say the latest update is disappointing is a huge understatement! With the original iOS app I had access to an on-screen remote where I could perform the same program watching options as if sitting right in front of TV with regular remote control. Fast forward - Skip - Rewind, etc.  So far - I can

Question

In my mind, if an installer is a no show and the customer makes Direct TV/AT&T/UVerse aware, they should be able to pick up the phone, call the supervisor of installations for your region, and say, "Hey, John Smith was supposed to have in installatio

 commented 

4 years ago

 to the conversation: 

0

REPEATED NO-SHOWS FOR DIRECTV 4K INSTALL - NEW POST UPDATE #2

This is hilarious--the phone number from AT&TCares is NOT a working number...and no, no one ever called it's been a couple of weeks since I received this message saying callback in 72 hours                                                                                                              

Question

@JanJ   As agents who don't take part in app development, we don't always know why certain features are not available. If these features are something you'd like to see added, please go to the feedback page John provided.   If you have any other ques

 to the conversation: 

0

Change default settings on APP

I want to change two DIRECT TV Default settings:I want to change My Guide to My Favorites. I also want to change the default channel to one of my choiceHow to, and if not.... Why Not?

Question

I have the HR44-200 DVR and my remote is a RC73At this time it turns on my Vizeo tv and DVR it works fine.What I would like to do is get the code for my Denon AVR 1312 so I can get all three to turn on and off. So I need the code and how to input wit

 to the conversation: 

0

0

Program RC73 remote to controll Sanyo TV

I can turn on my uverse box and the RC73 remote will also change channels but it won't turn on/off my Sanyo tv or turn volume down/up. I tried the 961 code for both up channel and down and neither helped. Can someone give me an idea ?

Question

Remote Control Code for Yamaha HTR-5840 AV system

I would like to have the remote control code to control my Yamaha HTR-5840 AV system using the DirecTv Remote. I looked on line and found that 30176 might be a code, but it does not control the power, but it controls the volume. Does anybody know if there is a code to also control the power to the Y

Question

 • DIRECTV Equipment

1.6K

0

0

0

DVR did not record-Season Pass

I have a DTV R10 DVR. I set up a season pass to record John Adams on HBO on Sunday. The show came on twice with the first and second episodes. Only the first one recorded. I deleted the season pass and set up again last night..and it did not record. I have it set up to record first run and repeats.

Question

 • DIRECTV Equipment

172

0

0

0

remote

having trouble getting my remote to work with the DVR plus and the TV. I went and got the # for the TV.If I slide the sw over to the tv and push the power s,it works.When I slide the sw back over to the left,the DVR comes on,but not the TVI have a toshiba TV.what am I doing wrong John York,Pa

Question

 • DIRECTV Equipment

107

0

0

0

I need my directv service moved to a new location

I have been on the phone for a total of 14 hours over the past two days trying to get my directv service moved to a new house. I have been hung up on, disrespected, ignored, and lied to! This company should be ashamed of themselves. I need helping moving my service or I will have no choice but to c

Question

 • DIRECTV Equipment

52

5

0

I had a similar experience.  Like many, went to add a phone to our plan.  This lead to 1 week of disruption...including countless hours on the phone, many more in the store, with folks of all competence levels weighing in.  Not once did AT&T reach ou

 commented 

6 years ago

 to the conversation: 

0

0

Account Restricted Due to Representative in Mexico City Trying to Process Wrong Account Number

I have been a Direct TV customer since 2002.  Our account is pristine, with timely online payments from the same checking account for over 15 years.  On a Sunday Morning we called Direct TV to add a sports channel and thought we would make a payment at the same time.  The Direct TV representative wh

Question

NOT FINDING WHAT YOU'RE LOOKING FOR?

New to the Community? Visit the Community How-To and Guidelines to get started.
New to the Community? Visit the Community How-To and Guidelines to get started.