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I am going through the same thing.  I have come across many others with the same problem.  Some contact the FCC, others sue in small claims court, still others call John Malone, Chairman of Directv  .  I just canceled service after having it off and

How do we get our refund for returning equipment

We have contacted the telephone number for customer service and are getting a run around about a refund that we were to  receive on Dec 23, 2018 in the amount of $49.89.  It was for equipment returned when we had to move.  My husband has spoken to 7 different young men in the Phillipines and EACH of

Question

Record only NEW episodes from DirecTV.com?

We had to upgrade to a new Genie model and, as a result, have to manually add the 90+ programs we had set to record on our prior DVR. It's kind of a pain doing this through the remote and Genie directly.   I love that you can log in to DirecTV.com, search for a program and record the series through

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 • DIRECTV Equipment

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John thanks for the reply.But when I set up the install I told the customer service representative that this was our lake house that was 3 hours from our primary residence.So I got up at 5 am to make sure I was there by 8 am.So I’m out an entire day

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No show technician

Let me start by saying how disappointing I am with AT@T I have been a customer for over 20 years even back to SW bell .I ordered direct tv for our weekend place 200 miles away from our primary residence.I set up the installation on a Saturday.I got up at 4 am drive out to bee there for my 8-12 insta

Question

Question About New Install

I am building a new house an want to pre-run the coax from the area the dish will go to where i have installed a structured wiring enclosures so that once the drywall is put up the installer will not have to cut the walls or run the coax on the outside of the house.I understand that there are 4 coax

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 • DIRECTV Equipment

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I have been getting audio drops since I upgraded to the C61K-700 Mini Genies and the HR54-200. The Genie 4K was installed on my main TV (Samsung 49KS8000). The HR54 was put on my office TV (rarely used) which is a 19" Insignia. My third TV (also a 19

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Both C61K-700 Genie Mini Receivers are having audio dropouts

I still have 1080p TVs, but I was recently upgraded to HR54/200 Genie DVR with two C61K-700 4K Genie Mini's. The HR54/200 works great. I'm having issues with the two 4K Genie Mini's. I have intermitted audio dropouts (2 second dropouts about every 15 minutes or so). This happens on live and recorded

Question

No signal on one tv, one satellite on another

Hello all, I have 3 dishes. Two round that I first got 10 years ago and one HD dish I got a year ago. When they installed the hd dish they went inside the attic(which is very small access) and made line changes. The one round dish is on the side of the house is is not being used. It makes finding wh

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 • DIRECTV Equipment

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Phone cnnection fails

I have had messages and on screen prompts to make a phone call to update my DVR service. My phone cable is not always connected to the phone line because I have to run it across the room, but is available to be connected when required, I just have to plug it into the phone line. However when I conne

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 • Watching DIRECTV

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i know 80mtrs is a problem even at 100w...however, to start with i would feed the dipole(if thats what your running with) with rg8 then have a balun at the center...feeding it with ladder line throws rf all over the place, even though its balanced li

 commented 

15 years ago

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Ham radio interference

My previous hd dvr did not have trouble!My current RCA dvr does not have trouble... and it is in the same room as the radio! (also closer to the antenna)My new hr+dvr pixelates and puts random message boxes on the screen whenever I transmit.100 watts at 3.710 MHz.I am feeding the tv with hdmi cable,

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InfoVision 2009, Jan 22-23, Bangalore, India – Special Student Offer!

InfoVision 2009: The Knowledge Summit, January 22-23, 2009, Bangalore announces Special Student Offer of Rs. 2000/- per participant(available only till December 30, 2008) Hurry Up! Don’t let go of this rare opportunity InfoVision 2009 – One of its kind organized for the Information and Knowledge Ind

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 • Watching DIRECTV

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NFL Ticket

Hi My Name is John and l have been a Directv customer since 1997.. I just hung up the phone with customer service trying to see if Directv can temporarily lower my bill as I am having work related issues during the Corona Virus Pandemic. During this process, The rep asked me if I want to continue

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 • DIRECTV Account

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LIED TO,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

Like back in the 90's when I first came to Directv, I had no problem what so ever with the service and the personel. But I went over seas for four years, military service, and came back in a wheelchair. Then I came back in 2010 and had to go into a nursing home for medical reasons and hear recently

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 • DIRECTV Account

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Major Audio Issue On HD Package Channels on HR20

Just got my HR20 receiver set up yesterday. It downloaded the latest update ( oxdc ). The only issue I'm having, other than some that are already reported, is that the audio on the HD package channels ( 73-86 ) continuously drops out with a loud crackling/popping sound. It's quite loud and makes the

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 • DIRECTV Equipment

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Ordering DIRECTV at previous DTV serviced location

Ok so something has come up and I am not able to find the answer, wondering if somebody knows or has been in a similar situation. I will use this as an example: So John who has had DIRECTV service for about 3 years and is no longer within agreement is fed up and feels he is paying too much while new

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 • DIRECTV Equipment

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@Flippers wrote: ready for this kicker? Spectrum Called (that's what my caller ID showed) offering me a promotional rate come to find out it was not spectrum but DIRECT TV using a phony number to show spectrum they also said how spectrum and Direct t

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DIRECTV Payment Dispute

We understand issues can occur regarding payments. If you have an Auto Bill Pay Issue, an Unauthorized Charge, a Missing Payment, a Payment That Was Not Posted, or a Payment Dispute, our teams can look into this. Click here to submit a ticket so we can look into this. If you have bank records, y

Question

Jim Harbaugh! Now he's brought that tough-guy mentality to the Stanford Cardinals. However, he's got a tough row to hoe at Stanford which has to recruit those top student-athletes from across the nation. Sort of like Notre Dame. Jeff Tedford has been

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15 years ago

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30 second "SKIP"?

I have the new HR20-700 DVR. Why does the replay button skip backward, but the SKIP forward, rather than skipping, only SCANS forward in 30 second increments?Is there a fix that would allow the SKIP forward to actually SKIP in 30 second increments?Thank you for your help,Ron

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Join the club. I had an AT&T (Directv) person tell me yesterday that Directv had been aware of multiple issues with Win 10 and had just resolved it in the last couple days. Oops, nope - still not working. They also still have all sorts of issues with

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Stuck on "Install DIRECTV Player"

I'm on Win7, using Firefox and Chrome.I clicked the "Install DirectTV Player" button and it downloads "CiscoVideoGuard.6.7.exe" I installed that and it still goes back to the "Install DirectTV Player" page. I thought maybe the button was giving me the wrong link so I looked up the url for DIRECTTV P

Question

Can you please credit my account for the loss of two local stations in the Des Moines, Iowa market - ABC5 and CW23? These stations have been down for over a week due to no agreement between DirecTV and Nexstar even though Nexstar offered an extension

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Channels removed from DIRECTV lineup (January 2017)

I am done with Directv!!! I pay alot of money to have your service and you pull this crap!! I am tired of you putting the consumer in the middle of your fight with the local stations without any compensation for the days that we are without local channels.  Lucky that the Patriots are playing on ano

Question

Unfortunately, AT&T employees don't know the process so they give you the run around for hours and hours on the phone. It's amazing how clueless they are and just transfer you over and over again. There has been no customer service that I have spoken

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Transfer of billing responsibility for DIRECTV

So I called 18002882020 to ask what needed to be done to do a transfer of billing responsibility on my fiance's account to mine. We deunified her wireless phones and got them transferred successfully at the ATT store. They then told me I had to call 18779716092 to have them transfer the dtv account.

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Audio problems on FOX stations lie with DIRECTV (A must read for those dealing with the "brrrrp" issue)

After continued frustration with the "brrrrrp" audio issues when watching FOX HD broadcasts, I contacted the local station as advised by DIRECTV (DIRECTV troubleshooters say the problem lies with the FOX signal). The Chief Engineer at our local FOX station was kind enough to respond to my email ques

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 • DIRECTV Equipment

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