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I need my directv service moved to a new location

I have been on the phone for a total of 14 hours over the past two days trying to get my directv service moved to a new house. I have been hung up on, disrespected, ignored, and lied to! This company should be ashamed of themselves. I need helping moving my service or I will have no choice but to c

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 • DIRECTV Equipment

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I had a similar experience.  Like many, went to add a phone to our plan.  This lead to 1 week of disruption...including countless hours on the phone, many more in the store, with folks of all competence levels weighing in.  Not once did AT&T reach ou

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5 y مضت

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Account Restricted Due to Representative in Mexico City Trying to Process Wrong Account Number

I have been a Direct TV customer since 2002.  Our account is pristine, with timely online payments from the same checking account for over 15 years.  On a Sunday Morning we called Direct TV to add a sports channel and thought we would make a payment at the same time.  The Direct TV representative wh

Question

POSSiBLE HDTV SETUP

I am considering switching to HD. I have a new HD tv in one room and an older analog set in the basement. Both sets have regular standard Directv receivers. I prefer to continue to use the older TV. If I buy the HD service, have a new HD dish installed and get a new HD receiver for the HD TV, will m

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 • Watching DIRECTV

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Billing not getting combined

For months and months I've tried to get my bill combined.  Almost every month I call trying to get it resolved.  Going on a year now.  John - [edited for privacy – please do not post personal information] was just the most rude and difficult 'manager' I have dealt with.  So unfortunate a company thi

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 • DIRECTV Account

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Symphonic TV inputs

I finally got the cables installed correctly.The service did not do a good job in the setup.Now,I got a problem.The rc-64 controller does shut the TV and the recevier off.Now when I go to inputs,it switches to GAMES.I need to get to the other,av1 av2.The vcr will not record It will play back,but not

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 • DIRECTV Equipment

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Slimline Dish Availability

I've been waiting to order the HR20 till this dish is available. Does anyone know when that might be? If it's not going to be available till next year I'll just go ahead and order now. But if it's a month or two I might wait. My current dish is the triple LNB oval one and is on the roof of my sun-ro

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 • DIRECTV Equipment

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Concerning the DirecTV Satellite Receiver Model HR54-500

Hello,   My name is John ***** and I'm a Subscriber to DirecTV and I'm currently using the DirecTV Satellite Receiver Model HR54-500.   I have some movies saved on the Satellite Receiver's DVR and would like to transfer them to a DVD Recorder/PLayer device. Is it possible to do this?   Thanks for yo

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 • DIRECTV Equipment

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Agreed on all, except one fun comment, Black Magic Woman was written by Peter Green who founded Peter Green's Fleetwood Mac when he left John Mayall's Bluesbreakers.  That actually is the original version and Santana is the cover.  However; obviously

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4 y مضت

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"Sonic Tap" superior to "Music Choice"

AT&T Directv needs to return to Sonic Tap. Music Choice has few selections and is inferior. AT&T Directv should consider returning to "Sonic Tap" or "Sirius Music" or proceed to carry "Stingray Music.

Question

@Skiplack wrote: I was contacted about being a loyal customer yesterday and getting free hbo,cinemax for a year I haven't got it why ? Just wondering if it's legit john [edited for privacy-please do not post personal or unique information such as but

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Hbo,cinemax

I was contacted about being a loyal customer yesterday and getting free hbo,cinemax for a year I haven't got it why ? Just wondering if it's legit john [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, p

Question

I have tried to send a pic of my first few bills but it would not allowI still have tried to talk to someone that is not in the Philippines but to no avail all I’m asking it to tell me why my bill went up with the package I have I have all the paymen

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4 y مضت

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How do you file a complaint against direct tv for unresolved issues regarding my bill

Hello I am very dissatisfied with the service recieved from agents and supervisors with direct TV. The agents and supervisors have given me several different reasons for my having received a Ballon bill in February 2018. They initially told me that I was being charged for equipment that wasnt return

Question

Thank you for your reply. Can I buy a unit that would allow me to come out of the back of the receiver (RCA plugs) that would convert to coax output so I could hook up my system to the receiver??Thanks; John I believe I would need a RCA/video/audio p

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15 y مضت

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splitting satellite signal to multiple televisions

I have an internal system in my home that allows me to have connections to all of my televisions in the house. I just had a new HD/DVR recorder/receiver installed. There are two coax cables that come from the satellite dish to back of this receiver. One connection is listed as satellite 1 and the ot

Question

signal

I am a RVer. So I set my dish every week or two weeks. I have been doing this for 13 years. So I feel I am very good at that. But now I have a HD receiver. I have no problem getting 101. But not 110 nor 119. Their are trees around, but I feel that only if the 3 satellites are far apart. Than that my

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 • Watching DIRECTV

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Direct TV reward card

I still haven't received my reward card of $200.00 that I was promised by the salesman at the ATT store at Cape Girardeau, Mo. They told me that I would receive it in 4 to 6 weeks it has been 8 weeks and I still haven't received my reward can you please help me. John Chitwood                2357 Mad

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 • DIRECTV Equipment

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Repeated Episode Recorded When Record New Episodes Only is Selected

Is there no way to get around this issue when a new show is repeated, and the DVR records it too? This seems to happen a lot with the John Daily Show, among others. Also, why is there no episode number in the description? Dish Network has had that for years for syndicated shows? Is that so difficult

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 • DIRECTV Equipment

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No broadcats in 1080p??

I have been told by several people and by a Salesman at Best Buy that there are no companies broadcasting in the 1080p format. The Salesman said that it will be a long time before we can receive these broadcasts since the cost to convert by the companies - like Directv, Dish and Cable companies woul

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 • Watching DIRECTV

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Discount promised, then rescinded

The $45 12-month discount I was offered April 6, 2019, by John in the loyalty department was rescinded in the Dec. 15 billing. Explanations from billing and loyalty departments Jan. 21 are unacceptable. If an employee promises a discount, why does another declare it invalid? This behavior reeks of d

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 • DIRECTV Account

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The bit in the commercial is a reference to the Dramatic Chipmunk internet viral video/meme. According to the Wikipedia article:"The audio used in Dramatic Chipmunk is taken from the score of the 1974 Mel Brooks film Young Frankenstein, which was com

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5 y مضت

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Can someone tell me what this sound is called?

(Didn't know where to put this so here it goes...) Its an AT&T commercial and I was trying to figure out what this sound is called.I trued using Shazam to ID it but its too short for Shazam to pick up. If you can figure it out that would be fantastic!The sound starts at 0:20 and plays for the remain

Question

DVR 2nd cable input

Just purchased 2nd DVR and have installed it with only one (1) satelite input cable. Don't want to run a new cable thru house (DVR is on interior wall of 2nd floor of house). I was told about a diplexer setup that might work for me to have the 2nd input feed without all the cable from interior walls

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 • DIRECTV Equipment

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Many thanks for the help! I have DENON AVR-X4000 surround sound receivers. The specs clearly point out 4K compatibility & throughput transparency – made sure of this when buying. Knowing this, I took the DirecTV upgrade offer for their 4K compatible

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6 y مضت

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Incopatibility of 4K signal with surround sound 4K compatible receiver

Recently upgraded DirecTV receivers for 4K programming. Once installed, 4K signal plays only directly via 4K TV. When 4K compatible surround sound receiver is installed, this eliminates 4K TV. We uninstalled with great help from DirecTV. This was six months or so ago. Has this problem been solved ye

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