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Recording First Run Shows ONLY ONCE

Details: I have two DVRs. DVR 10 non-HD and DVR 20 Hi Def. I have a complaint about the way the units grab shows that I want to watch and hopefully you can change the software to fix this. TV Stations like Comedy Central run their first run shows about 4-5 times a day. I like to record all first run

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 • DIRECTV Equipment

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Lying agents

Angry and disappointed in ATT  (to include Direct t.v.) and Spectrum cable companies. We switched to Spectrum after the salesman assured us (and insisted this to be true) that John could watch all his Seahawks games regardless where they played. NOT TRUE!!!! Dude, how did you not think we would find

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 • DIRECTV Account

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Viper404 is correct.  I just got the new Genie 2 HS17 with two wired mini's a C51-100 and a C61-200 installed this past Saturday.   Love the system by the way but here is the programming problem.  In the Series/Recording manager you can indeed choose

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5年前

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Genie 2 Software Update and Duplicates in Series Manager

This is great, I was "updated" to the Genie 2 and wireless receivers as a "reward" for 2 years or protection plan service.  I'm constantly having duplicate entries in my series manager I can't delete, I'm unable to setup a series recording for a specific channel and the latest software update is ver

Question

Your reply reminded me of the story of the man who, thinking he was the last man on earth, climbed to the top of the Empire State Bldg. and jumped. As he was passing the 50th floor, he could hear a telephone ringing through an open window. Lucky for

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10年前

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Genie (HR34/700) search issue.

I've had the Genie for about six months and experienced no problems until last week.  When searching for programs (Menu/Search & Browse/Smart Search) every channel began to show only about a dozen options rather than two weeks worth of programming. DirecTV replaced the Genie, but the problem persist

Question

New Search has gone bonkers

Hi, all;Recently the new Search function has gone totally bonkers on my two HD systems. As an example, search for "Humphrey Bogart" as the name/person today (Mar 29 2010) and I get only the VOD "Casablanca." But search for "Humphrey Bogart" as a Keyword and -- tada! -- I see that on April 2nd there

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 • DIRECTV Equipment

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I emailed Carmen ***** (contact information below) and cc'd John ***** about my dissatisfaction with DirecTV customer service and was contacted by a lady in the "Office of the President" within less than 1 business day, and she was able to arrange fo

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Equipment return kit

In spite of speaking to a customer service representative 8 times since I cancelled my late wife's DirecTV account  (Account #: *** ) just over 1 month ago I have yet to receive a return kit that I can use, emphasis on "I can use". I have now received 8 return kit emails/physical mails that tell me

Question

Please fix DTivo Scheduling Bug NOW !!!

For the second time is the past ten days, my DirecTivo has lost most of it's scheduling. Season Pass programs are listed as "Will Not Record" because "Someone in your household has changed the Season Pass...". Hint: no one's changed a thing. Additionally, pulling up "Pick Programs to Record By Title

Question

 • DIRECTV Equipment

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Almost certain I replied to this already...If the HDPC 20 is acting as a tuner within Vista Media Center, then none of the features I mentioned have anything to do with DirecTV or the HDPC-20. The only things that are innovative (as I thought I said

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15年前

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HDPC-20

http://www.engadgethd.com/2008/01/08/directvs-pc-tuner-is-real/When does this come out? How much is it? What are the specs? It looks good.

Question

cancelled recordings and shows failing to record

I wanted to take this opportunity to thank everyone who posts here.I recently had a problem with the R15-500.Several critical shows were not recorded.Calls to DirectTV customer support lead to unpluggs, downloads, threat of "if this doesn't work we'll have to full reset and format the drive...etc"Bu

Question

 • DIRECTV Equipment

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I was on a AT&T chat for a long time being transferred three times speaking with four people. Then the chat dropped. Similar to long, long customer service calls to Direct TV to resolve this outstanding bill. One call lasted about 45 minutes, also wi

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3年前

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An American customer service person who can resolve an issue and not just read from a script!

I just spent 45 minutes in a Direct TV chat while at work then got disconnected before resolving anything. i was transferred to someone else three times (4 people) and asked for the same information over again. It has been so difficult trying to get someone who understands what my issue is instead o

Question

@JefferMC, what do you mean C? Quoting from https://www.last.fm/music/John+Boy+&+Billy/+wiki : * The Current Events Quiz is a daily quiz on the latest news. Each bit begins with John Boy asking, "You ready, girls?" and a sound bite of the

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1年前

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Some changes you can make

Hey DIRECTV. I wanted to ask if you can add Nick Jr to MÁS LATINO, ÓPTIMO MÁS, and MÁS ULTRA? I checked the lineup for those packages, and I only see Nick Jr in LO MÁXIMO. Can you update it? Also, can you release the newest member of the Genie family, the HR64? The HR64 will have 2TB, faster proc

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The use of sleeves on 1 5/8" mast is an easy way to convert the older tripods & mast out there being used by RVers and those with the 18" dish. As long as the mast is kept short and the tripod is secured well there is not a problem. Some of the 2" ma

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15年前

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Mount for HD dish

I need to know the diameter for the steel pole to mount a HD dish to. I understand that the HD requires a larger steel pole that the basic dish.

Question

Search is broken

Hi, all; Recently the new Search function has gone totally bonkers on my two HD systems. As an example, search for "Humphrey Bogart" as the name/person today (Mar 29 2010) and I get only the VOD "Casablanca." But search for "Humphrey Bogart" as a Keyword and -- tada! -- I see that on April 2nd there

Question

 • DIRECTV Equipment

145

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I am unable to get into the message link..my acct# for DriectTV is *** for ATT is ***..I am receiving 2 bills that do not appear to have my bundle price of 89.99. After my first bill of 232.and cents, of which they had auto billed to my credit card..

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5年前

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Billing error....incorrect since signed up for att bundle

I got an ATT bundle with telephone, internet and direct tv for 89.99.  I have mad several calls to ATT and Direct with no resolution..I was told I would get one bill for all 3 sevices,When I sirst singed up the Direct girl ask for a credit card number..I ask what for ..she said they request one time

Question

I've had the same issues promised things and then lied to after I switched everything over to att and direc tv I found out half of the stuff I was promised was a lie so within 5 days I cancelled the service and sent all their equipment back originall

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Official complaint to corporate offices

I've contacted customer service since January 2017 regarding a billing issue, I'm owed money from DirecTv. I have called and spoken to numerous representatives regarding this refund issue and it just keeps getting shrugged off. I feel like DirecTv doesn't care about me because instead of me owning t

Question

Read the chat below from 8-9-2018, this is where the trouble escalated. They apparently were supposed to send me a regular HD box and never did.  I did not recall this as I have a life to live and forgot. THIS IS THEIR MISTAKE NOT MINE.  I will add t

 commented 

4年前

 to the conversation: 

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Cancel account due to a LIE about pricing

I had a bad box on a TV and tried to get a new one. They convinced me that they would send me an upgraded box and NOT increase the price. That was a lie. I got the bill and it was 20 + - a month more. I then said to cancel the service via online chat and phone call. I am now 4 months into this and I

Question

Attention John Stanley: How'd you get to be CEO? Obviously NOT due to your marketing genius! (Lesser was an idiot, you're apparently not much smarter! ) Why annoy the customers you already have just to send them intrusive ads? Whether Lesser thoug

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2年前

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AT&T starts showing pause ads with motion and sound on DirecTV, How Do We Stop These Ads?

@ATTTimCS  Tim, can you please look into this, how can we voice our opinion on these ads, if they arrive on my non internet connected Genie HR54, I'm leaving Directv. Will they arrive if you are not connected to the internet? Will Directv provide an option to disable them, even if only to disable mo

Question

Only apparent way to let them know I guess, this letter is to Robert Morrow: Sir, I have never been motivated to scribe a letter like this, please hear me out.  It's inconceivable that your company is not renewing the cont

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9分前

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DIRECTV dropping OANN?

How could you bow down to the WOK cancel culture demands to dropping OANN? They do not lie!  The "big lie of the 2020 election" is absolutely true. There is mountains of evidence of the election steal. All the misinformation comes from liberals not conservatives!  My husband and I will be

Question

HDCP error message

I recently posted a question about not getting all green lights in the dtv2pc advisor on my desktop pc. I have given up on the desktop and now am trying to get it to work on my laptop.Laptop:I got all green lights except network adapter (IEEE80211: Atheros AR5007 802.11b/g WiFi adapter and it was ye

Question

 • Watching DIRECTV

1.9K

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Horrible customer service

To Whom it May Concern:I am very upset with the service offered by AT&T and Direct TV.I have contacted AT&T on the phone and through Chat 7 times since May 13 regarding the same issue. We moved and had to cancel Direct TV due to not being able to have service at our new address. Since we signed up f

Question

 • DIRECTV Account

252

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