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DIRECTV DVR & Receiver Troubleshooting

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 modified 

1 year ago

Community How-To

Community How-To Getting Started

directv_community_forums

 modified 

9 months ago

All About the Genie 2

DIRECTV's Genie 2 is here to offer you a sophisticated integration and enhanced customer experience. The Genie 2 offers more storage and enhances the DVR functionality with a DVR storage capacity of 2TB, connectivity to an Internet Wi-Fi access point and up to 7 simultaneous video streams. I

directv_community_forums

 modified 

9 months ago

DIRECTV Community Forum Guidelines

DIRECTV Community Forum Guidelines Introduction Welcome to the Community Forums operated by subsidiaries and affiliates of DIRECTV Inc. ("DIRECTV", "we", "our" and "us"). DIRECTV provides these Community Forums as a courtesy to its users and customers, to help them exchange ideas, tips, info

directv_community_forums

 modified 

9 months ago

Watching the Winter Olympics

Enjoy the 2022 Winter Olympics coverage with DIRECTV and DIRECTV STREAM! The 2022 Beijing Winter Olympic Games will begin, with the opening ceremonies, on Friday, February 4th. DIRECTV and DIRECTV STREAM customers can watch all the action! H

directv_community_forums

 modified 

9 months ago

DIRECTV Outage and Error Help & Information

Do you need some help resolving some issues with your DIRECTV service? If so, you’re in the right place. Are you experiencing a DIRECTV outage? Are you seeing errors on your screen? Is your video streaming acting up? Are you losing service or signals? Are you running into issues with the DIR

directv_community_forums

 modified 

6 months ago

DIRECTV Remote Help & Information

Do you have questions about your DIRECTV Remote? You're in the right please! Check this page often for the very latest help, questions & answers about your DIRECTV Universal or Genie remote.

directv_community_forums

 modified 

9 months ago

All About DIRECTV STREAM

DIRECTV STREAM is your all-in-one entertainment solution! Are you looking for more information about the world of entertainment that DIRECTV STREAM is offering you? Then you're in the right place! You’ll find channel lineups, setup options, the latest deals and more on this

directv_community_forums

 modified 

9 months ago

DIRECTV Billing & Account Help

All of your DIRECTV Account questions … answered! Are you looking for an easy way to pay your bill online? Do you need to change your appointment or return some equipment? Well, you’re in the right place! We’ve created this page to offer you a quick way to resolve some of the most common DIRECTV

directv_community_forums

 modified 

9 months ago

DIRECTV Premium Entertainment

Learn about the packages and offers we have for you! DIRECTV and DIRECTV STREAM have several packages available to make you the ultimate TV fan. Whether you're looking for the best combination of comedy, drama, lifestyle and news at a great price or all of your sports, we've got what you need!

directv_community_forums

 modified 

7 months ago

DIRECTV STREAM Error Help & Information

What does that DIRECTV STREAM Error Message mean? We know that it can be hard to decipher error messages - especially when some messages might have changed! That's why we put this page together for you with the very latest troubleshooting help, hints, tips & guidance needed to get you back up and

directv_community_forums

 modified 

9 months ago

Learn About ACE

The Award For Community Excellence The Award for Community Excellence (ACE) is given annually to highly-respected members who have regularly helped fellow users with outstanding answers, practical advice and timely tips. What is the Award for Community Excellence (ACE)? The A

directv_community_forums

 modified 

9 months ago

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DIRECTV STREAM - TV that's Simple & Smart

Get all your entertainment in one spot with DIRECTV STREAM. The DIRECTV STREAM device is modern, small, and lightweight. It includes HDMI and digital audio outputs for connection to your TV and home audio system. You can use Ethernet or Wi-Fi® to connect it to the internet. Enjoy the followin

Question

 • Watching DIRECTV STREAM

2.1K

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Official Solution

What type of HDMI port on my R22-100 DVR?

I just bought a new TV and it has 4 HDMI ports but 2 of them are for special HDMI connections. The first one is for HDMI(ARC) and the second one is HDMI(MHL). The other two ports are listed as plain vanilla HDMI. So my questions are:1. Does the HDMI port on the R22-100 require either HDMI(ARC) or HD

Question

 • DIRECTV Equipment

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Genie Installed,, Questions

While the installer was here I commented on having to rebuild Custom 1 under Favorites. I said it was a timely and tedious process. I then asked if I had to manually build Custom 1 on the Wireless Genie on the other TV. He said no, that the Wireless could access the main Genie box. So I program Cust

Question

 • DIRECTV Equipment

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Official Solution

Help! My tv says no servers were detected, check network connection.

My tv says no servers were detected, check network connection. We are new to this service. Can’t figure anything out

Question

 • Watching DIRECTV

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Error 0301 network problem

Keep getting this error 0301 when attempting to sign in to app. Am also unable to sign in to directvnow app, keeps says sorry for the inconvenience please try again later. I know this has something to do when accounts were merged, but can't get anyone in customer support to fix. Any ideas?

Question

 • Watching DIRECTV

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HR 44 is dying

HR 44 is in a continuous boot cycle: passes self check, does both receiver checks, rebuilds ...whatever... and then starts over....and of course the mini's don't work without the main receiver working.  System has been freezing the screen for a week or so, with an equipment Reset the only way to unf

Question

 • DIRECTV Equipment

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DTV remote buttons affect my Yamaha receiver

When I use channel/volume/info buttons on my DTV remote, my Yamaha receiver turns on. Any help is appreciated.

Question

 • Watching DIRECTV

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How to find power requirement specs for HR44 Genie and HR22 or 24 HD DVR

Where might one find the power requirements for the above mentioned hardware so I can figure out how to size an Uninterruptible Power Supply (UPS) so I can keep this hardware powered for a short time after rash of power glitches we keep having in N. California??? thanks...

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 • DIRECTV Equipment

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New to the Community? Visit the Community How-To and Guidelines to get started.